Landers Toyota NWA

45K mile service Mark Daniels gave 5-star service and assistance. I wish I could say the same about the lady who handles service department appointments. She doesn't Mark Daniels gave 5-star service and assistance. I wish I could say the same about the lady who handles service department appointments. She doesn't have a friendly voice and I always feel that I am inconveniencing her. More

Helpful Service Service advisor Johnny Gutierrez promptly assisted as I arrived. He explained the items of the scheduled 80,00 mile service. During the servicing, J Service advisor Johnny Gutierrez promptly assisted as I arrived. He explained the items of the scheduled 80,00 mile service. During the servicing, Johnny further explained 2 items found that he recommended requiring further attention; i.e., front brake linings needed replacement after 78,000 miles, and a rear windshield wiper had a cracked piece that should be replaced. After further explaining the items and checking costs, including company savings opportunities, Johnny confirmed that the work could be completed within an hour so I authorized the work. Throughout Johnny was competent and gracious. More

95,000 Mile Check Up Chris Johnson was just great, he texted me my appointment exactly when I wanted it, and got me in and out in 45 minutes. That is the way I like my app Chris Johnson was just great, he texted me my appointment exactly when I wanted it, and got me in and out in 45 minutes. That is the way I like my appointments. More

Fast and easy Seth Snyder took care of me. The waiting room is clean, everyone is friendly. Just sit down and relax. They even wash your vehicle for you!! Seth Snyder took care of me. The waiting room is clean, everyone is friendly. Just sit down and relax. They even wash your vehicle for you!! More

great service Always very efficient...my service advisor was very knowlegeable and helpful. And the guy who rushed my carcthrough the car wash was much appreciated! Always very efficient...my service advisor was very knowlegeable and helpful. And the guy who rushed my carcthrough the car wash was much appreciated! Love my Toyota More

Bought my car in 2009--new--have always used Toyota. Good service--have always been happy--Will continue to use Toyota dealership for all my needs. Very easy to work with and makes every visit a ple Good service--have always been happy--Will continue to use Toyota dealership for all my needs. Very easy to work with and makes every visit a pleasure. More

First oil change Everyone was kind, courteous and helpful. There was refreshments for everyone, and a nice waiting area with a TV for the customers that wished to wai Everyone was kind, courteous and helpful. There was refreshments for everyone, and a nice waiting area with a TV for the customers that wished to wait on their vehicle. More

20,000 Mile Tundra Service The visit went very well. Everyone that I dealt with had great customer service and very friendly. I am glad that I do business here. Thanks. The visit went very well. Everyone that I dealt with had great customer service and very friendly. I am glad that I do business here. Thanks. More

Tire Balancing Issue A problem of balancing new Bridgestone tires was solved in minimum time and economically for me. I had my Avalon at a different tire shop three occas A problem of balancing new Bridgestone tires was solved in minimum time and economically for me. I had my Avalon at a different tire shop three occasions after installation to fix a balancing issue that was never resolved until yesterday. I'm very pleased with the service. More

Great seevice Steve landers is a great place with friendly people that are easy to work with. I would recommend them to friends and family, very professional team. Steve landers is a great place with friendly people that are easy to work with. I would recommend them to friends and family, very professional team. More