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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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January 31, 2021

Very expensive ! Went to get 2 different recalls done and ended up spending over $800 and they were trying to get me to spend more. I don’t trust them. More

by MARIANGELAGOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seth Snyder
Feb 01, 2021 -

Landers Toyota NWA responded

MARIANGELAGOOD, We're disappointed to hear how you feel about your experience. Please reach out to our Service Director Shawn Wells at 479-845-5262 or Shawn.Wells@landerscorp.com to discuss this further. Thank you.

January 31, 2021

Recently I purchased a used vehicle at Steve Landers and part of that process included a complimentary oil change and service! The service team was professional and the appointment went very well, this coul More

by Kdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Feb 02, 2021 -

Landers Toyota NWA responded

Thank you for taking the time to leave us a review! We're glad that you had a great experience in our service department, and we hope to see you again for your next scheduled maintenance appointment!

January 28, 2021

Disappointed my vehicle wasn’t washed or vacuumed! Service was efficient and timely. Over all, I was satisfied. Waiting room/showroom is clean and comfortable and inviting. More

by cjlong22
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Feb 02, 2021 -

Landers Toyota NWA responded

Thanks for taking the time to leave us a review. We hope to see you again soon so we can get your car washed and vacuumed for you!

January 28, 2021

Very good experience with Seth in service dept. New Toyota owners with an almost vintage 2000 model land cruiser. Had to invest 3000$ in maintenance and he made it painless as possible. :) Angie Hughe More

by hughesfamily1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
Feb 02, 2021 -

Landers Toyota NWA responded

Thanks for the kind review, Angie! We're glad we could help you out with your service needs. Thanks for choosing us!

January 27, 2021

Quick friendly service, they got me in and out very efficiently. Nice waiting area. The price isn’t the best around but if you have a coupon it is at least closer to other place. Only complaint is they More

by Belle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Jan 27, 2021 -

Landers Toyota NWA responded

Belle, Thanks for taking the time to leave us a review! We appreciate your feedback and we look forward to seeing you in the store again next time.

January 27, 2021

They do a better job than in Fayetteville, but I'm done with Toyota. Nissan, here we come. Buying that Murano and getting rid of the Avalon. More

by RLCGOHOGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
Feb 02, 2021 -

Landers Toyota NWA responded

We're glad you had a great experience in our service department, but we're disappointed to see you go! We wish you the best and we hope you'll reach out to us if you need anything. Thank you.

January 27, 2021

Good service and response is good Chris helped me with all paper work and pre work highly recommend this place and staff is friendly went here for car servicing More

by Krish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Anderson
Feb 02, 2021 -

Landers Toyota NWA responded

Thanks, Kris! We appreciate your review and we look forward to seeing you again next time!

January 26, 2021

Tyson was great! He made the wait go by so much faster by not o my explaining the tire cost but visiting with us as if we were old friends!!! More

by SALKILLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson
Jan 27, 2021 -

Landers Toyota NWA responded

Tyson is awesome and we're so lucky to have him on the team! Thanks for taking the time to leave us a review. We look forward to seeing you for your next routine maintenance appointment!

January 26, 2021

Kenny Merritt was extremely helpful and knowledgeable when we decided to upgrade our next vehicle to a hybrid. I’ve just taken my Camary in for it’s first service check since purchasing in August; they More

by JESSE.NEESMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Shelnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Landers Toyota NWA responded

Jesse, Thanks for taking the time to leave us a review! We're glad you chose us for your vehicle and service needs. See you and your Camry next time!

January 25, 2021

Friendly staff and great customer service. I had to wait couple of days for an appointment but were willing to install customer provided parts. I wish their labor rate wasn’t that expensive. More

by AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran
Jan 27, 2021 -

Landers Toyota NWA responded

Thanks for taking the time to leave us a review and provide us with some valuable feedback. We appreciate your business and we look forward to seeing you again next time!

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