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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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December 03, 2020

I would the phone number and name for the Toyota Area General Manager. I feel my truck is very noisy when driving down the road. On a recent trip, my wife and I could hear each other whenever one of us More

by Francisco T Magallanes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Snyder
Dec 08, 2020 -

Landers Toyota NWA responded

Francisco, We're very concerned to hear about the issue you're having with your vehicle. If you'd like to reach out, please give our General Manager Rodney Plack a call at (479) 845-1444. Thank you.

December 02, 2020

I have never had a bad experience here. Except yesterday I waited 4 hours for my car to be done, late to work, poor communication. More

by toniraehyde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Doran
Dec 04, 2020 -

Landers Toyota NWA responded

Toni, We're disappointed to hear about your experience. We know how much of an inconvenience this was for you, and we'd like to make it right. Please expect a call from a member of our team soon. Thank you.

December 02, 2020

Fast and efficient, very friendly service technician. I don't remember who waited on me but they were very nice. Did not wait very long. More

by ddmck1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Dec 08, 2020 -

Landers Toyota NWA responded

This is what we like to hear! Thanks for taking the time to leave us a review. We appreciate your business and we look forward to seeing you next time!

December 01, 2020

I went in fir a recall. I was told of items needing attention on my car. Minute ones at that. Windshield wiper replacement fir ex. More

by KRISTYSNYDER85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran
Dec 02, 2020 -

Landers Toyota NWA responded

Thanks for taking the time to leave a review, Kristy! We appreciate your business and we look forward to seeing you next time.

December 01, 2020

I like walking into a clean service department. The waiting room is always neat and clean. The service advisors always seem ready to help. It’s a great place for the service on your vehicle. More

by rusrob519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Trailor
Dec 08, 2020 -

Landers Toyota NWA responded

We're glad to hear how you feel about your experience! Thanks for taking the time to leave a review, and we look forward to seeing you next time!

November 30, 2020

Josh Murrah set up the service for me. He had the product ready and available and provided a quick and easy service experience. I'll definitely come back to see him again. More

by akgray18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Landers Toyota NWA responded

We're glad to hear that Josh could help you out! Thanks for taking the time to leave us a review, and we hope to see you again in the future!

November 30, 2020

Awesome customer service everytime. The whole crew is great and they have a waiting area where you can hang out while your car is serviced More

by Mendozaadrian266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Taylor Trailor, Johnny Guiterez, Mark Daniels, Tim Doran, Seth Snyder, Jason Jones
Dec 08, 2020 -

Landers Toyota NWA responded

Thanks, Adrian! We appreciate your business and we look forward to seeing you again next time!

November 30, 2020

Neat and perfect job done all in a timely manner. Despite being 2 hours before close they did everything right. Overall I was greatly satisfied. More

by delgadillo_bash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran
Dec 08, 2020 -

Landers Toyota NWA responded

Thanks for taking the time to leave us a review! We're glad to hear that Tim could help you out, and we look forward to seeing you again next time!

November 29, 2020

I had another very good service experience. I had the alternator replaced on my 2007 Tundra 394K miles. I’m always thankful that I went with Toyota! More

by DELHECK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Landers Toyota NWA responded

Thanks for taking the time to leave us a review! We're glad that Chris could help you out with your service needs. See you next time!

November 28, 2020

Did the scheduled service quickly. Customer service rep courteous and thoroughly explained service performed. Everyone wore their masks, which is greatly appreciated. Waiting area allowed for social dist More

by Jack Maxwell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Dec 10, 2020 -

Landers Toyota NWA responded

Jack, We're glad you felt safe and comfortable in our store. Thanks for taking the time to leave a review, and we'll see you next time!

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