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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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September 17, 2020

Have always been polite and efficient. I was initially disappointed because my new vehicle needed repair of a trim piece that was broken or incorrectly installed. More

by WILLJMCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Maxwell, Johnny Guiterez, Mark Daniels
Oct 08, 2020 -

Landers Toyota NWA responded

Will, We're glad we could get your new vehicle fixed up for you. See you next time!

September 17, 2020

On time, friendly, clean, good written report of work done and what needs doing in future and clear explanation of the cost of services going forward. More

by Boli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Oct 08, 2020 -

Landers Toyota NWA responded

Thanks, Boli! We look forward to seeing you again!

September 17, 2020

Friendly, helpful customer service. Had all four brakes serviced today. Job completed in two hours. I was prepared to stay until noon! I have always had a good experience here! More

by glenda.good
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Landers Toyota NWA responded

Glenda, We're glad to hear that Chris could help you out and get your service completed quickly. Thank you!

September 16, 2020

I can call and get taken care of when I need! They take such care in the cleaning of my truck when they are done with it! Best service anywhere!! More

by DJBROOKS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Oct 08, 2020 -

Landers Toyota NWA responded

Thanks for the kind review! We're glad that Johnny could give you awesome service. See you next time!

September 16, 2020

The is very professional yet friendly. The waiting area was clean and the chairs were well spaced for covid distancing. The work was done when promised and seems to be thorough. More

by MCCHASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Daniels
Oct 08, 2020 -

Landers Toyota NWA responded

We're glad you felt safe and comfortable in our waiting area. Thanks for the kind review and we'll see you next time!

September 16, 2020

Steve Landers Toyonta is consistent in their professionalism to their customers. Johnny G provided a detailed overview of the service and answered all of my questions regarding the service of my More

by AJONES32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hastings, Johnny Guiterez
Oct 08, 2020 -

Landers Toyota NWA responded

Thanks, AJONES32! We appreciate your business and we look forward to seeing you in the store again next time!

September 15, 2020

Attendant and staff are super friendly and helpful. Everytime I bring one of our vehicles in for service it is taken care of complete and prompt. More

by derek.acheson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Currens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Johnny Guiterez
Oct 08, 2020 -

Landers Toyota NWA responded

Derek, Thanks for taking the time to leave a review. We're glad that Troy, Johnny and Lake could help you out!

September 15, 2020

Always a flawless experience. More dealerships need to strive to the same goals as this on. I can confidently say this is the best all around dealership I’ve ever experienced. More

by Wmwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Trailor, Mark Daniels, Seth Snyder, Jason Jones
Oct 08, 2020 -

Landers Toyota NWA responded

Thank you for your glowing review! We're so glad that we could give you an awesome experience in our service department!

September 14, 2020

Chris was so helpful. He explained what my car needed & prices, then everything I wanted got done. They even washed my car! Quality, friendly service! More

by Prius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Landers Toyota NWA responded

We're glad Chris could help you out! See you next time!

September 14, 2020

The people are very polite and want to be helpful. My car has been in 3 times with same issue and is not yet resolved. It’s an electronic issue—-not something caused by careless behavior on my part. I’m not More

by mrsmwright (Melissa Wright)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Check work orders for names.
Oct 08, 2020 -

Landers Toyota NWA responded

Melissa, Thank you for taking the time to leave a review. Please rest assured that we will do everything we can to get this problem resolved for you.

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