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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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June 26, 2020

Great friendly staff in service department; since I need 25 words here you go. And now more words, maybe I need a different dealer who doesn’t require such bs on a review. More

by steve.erixon
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jul 06, 2020 -

Landers Toyota NWA responded

Steve, We're glad you had an awesome experience in our service department! Thanks for taking the time to leave a review!

June 25, 2020

Jason was helpful, he crawled on the ground to look under my bumper to make sure he wrote up the paperwork correctly. They delivered my car back to my office when the service was complete! More

by June Customer
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 06, 2020 -

Landers Toyota NWA responded

Thanks for the kind review, June! We're glad that Jason could help you out with your service needs. See you next time!

June 23, 2020

Everyone is very helpful and nice. Great dealership. Very trustworthy. Also work was done in a timely manner. Thanks for good service. Will always get service done here. More

by Pam
Recommend Dealer
Yes
Employees Worked With
Taylor Trailer
Jul 06, 2020 -

Landers Toyota NWA responded

Thanks for the kind review, Pam! We're glad you had an awesome experience with us and we hope to see you again in the future! Thanks!

June 20, 2020

I was told at the time of the service that the old Was missing on my truck which I have never had service anywhere but Toyota on 5000 mile intervals. After asking Taylor to remove a oil cap from another t More

by HOUSEOFDOGGS
Recommend Dealer
Yes
Employees Worked With
Taylor
Jul 06, 2020 -

Landers Toyota NWA responded

We're glad you had an awesome experience in our service department overall. Thanks for giving us some feedback, and we hope to give you a five-star experience next time. Thanks!

June 19, 2020

Service was exceptional. Jason kept me abreast of all findings, costs, and recommendations. Have been very satisfied wit service. Great group of people. Will return again. More

by FELTSJL
Recommend Dealer
Yes
Employees Worked With
Jason Jones
Jun 19, 2020 -

Landers Toyota NWA responded

We're glad you had a great experience with Jason in our service department. Thanks for taking the time to leave a review, and we'll see you next time!

June 19, 2020

Only place I take my automobiles. I feel I get great service and Service Advisors are knowledgeable and pleasant to deal with. Thank you for serving NWA. More

by kbs
Recommend Dealer
Yes
Employees Worked With
Drew and Mark, Andrew Gates
Jul 06, 2020 -

Landers Toyota NWA responded

We're glad you had an awesome experience in our service department! Thanks for taking the time to leave a review, and we look forward to seeing you in the store again!

June 18, 2020

Great experience Was able to work while I waited, which was great. They said to allow 1 1/2 hours, but got in and out in about an hour. More

by snickelfritz67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Jun 19, 2020 -

Landers Toyota NWA responded

We're glad we could get you in and out quickly! Thanks for the kind review, and we'll see you next time!

June 18, 2020

Super Experience with Service Today! I had a wonderful experience with the service department. They took care of the work I needed done and answered questions I had. They were respectful, More

by llevan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew (Service Dept)
Jun 19, 2020 -

Landers Toyota NWA responded

Thanks for the kind review! We're glad you had a great experience in our service department, and we look forward to seeing you again next time!

June 18, 2020

The customer service staff is always courteous, friendly, & helpful. The service provided has kept my car humming along. The only negative is that I've never been offered a vacuuming nor a car wash. I've al More

by Pam
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Jun 19, 2020 -

Landers Toyota NWA responded

Pam, Thanks for the kind review! We're glad you had a great experience with us in our service department. We hope to see you again and get you that car wash!

June 13, 2020

Actual service was great and timely. Getting the car wash needs better coordination between staff as we were told one thing by one staff member and reprimanded by another for cutting in line. Regardless of w More

by PFUNGER
Recommend Dealer
Yes
Employees Worked With
Sean Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Aulenback, Andrew Gates
Jun 16, 2020 -

Landers Toyota NWA responded

Thanks for taking the time to leave a review and give us some valuable feedback! We're glad you had a great experience with us, and we hope we can sort out that car wash for you next time! Thanks again!

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