4,234 Reviews of Landers Toyota NWA - Service Center
Great friendly staff in service department; since I need 25 words here you go. And now more words, maybe I need a different dealer who doesn’t require such bs on a review. 25 words here you go. And now more words, maybe I need a different dealer who doesn’t require such bs on a review. More
Jason was helpful, he crawled on the ground to look under my bumper to make sure he wrote up the paperwork correctly. They delivered my car back to my office when the service was complete! my bumper to make sure he wrote up the paperwork correctly. They delivered my car back to my office when the service was complete! More
Everyone is very helpful and nice. Great dealership. Very trustworthy. Also work was done in a timely manner. Thanks for good service. Will always get service done here. trustworthy. Also work was done in a timely manner. Thanks for good service. Will always get service done here. More
I was told at the time of the service that the old Was missing on my truck which I have never had service anywhere but Toyota on 5000 mile intervals. After asking Taylor to remove a oil cap from another t missing on my truck which I have never had service anywhere but Toyota on 5000 mile intervals. After asking Taylor to remove a oil cap from another tundra on the lot so I did not have to make a return trip she asked the manager and happily accommodated. But the tech did not clean up the oil blow in the engine compartment More
Service was exceptional. Jason kept me abreast of all findings, costs, and recommendations. Have been very satisfied wit service. Great group of people. Will return again. findings, costs, and recommendations. Have been very satisfied wit service. Great group of people. Will return again. More
Only place I take my automobiles. I feel I get great service and Service Advisors are knowledgeable and pleasant to deal with. Thank you for serving NWA. service and Service Advisors are knowledgeable and pleasant to deal with. Thank you for serving NWA. More
Great experience Was able to work while I waited, which was great. They said to allow 1 1/2 hours, but got in and out in about an hour. Was able to work while I waited, which was great. They said to allow 1 1/2 hours, but got in and out in about an hour. More
Super Experience with Service Today! I had a wonderful experience with the service department. They took care of the work I needed done and answered questions I had. They were respectful, I had a wonderful experience with the service department. They took care of the work I needed done and answered questions I had. They were respectful, kind and informative. I will be bringing my car back for everything! More
The customer service staff is always courteous, friendly, & helpful. The service provided has kept my car humming along. The only negative is that I've never been offered a vacuuming nor a car wash. I've al & helpful. The service provided has kept my car humming along. The only negative is that I've never been offered a vacuuming nor a car wash. I've always supposed it was because my car was old, usually dirty inside when I brought it in & the exterior paint had little finish left. More
Actual service was great and timely. Getting the car wash needs better coordination between staff as we were told one thing by one staff member and reprimanded by another for cutting in line. Regardless of w needs better coordination between staff as we were told one thing by one staff member and reprimanded by another for cutting in line. Regardless of which staff was right, all customers should be treated with courtesy and the assumption they are in the right. More