Landers Toyota NWA - Service Center

Very pleased with the whole experience. Everyone is willing to help. I’ll be back! Also Johnny my service writer was very helpful. What he told me up front is the way it turned out. willing to help. I’ll be back! Also Johnny my service writer was very helpful. What he told me up front is the way it turned out. More

Fast, smooth, and easy! Rep was very friendly and was able to take care of everything. Communication was great! When picking up the car it took a matter of mins to go. Very smooth experience. able to take care of everything. Communication was great! When picking up the car it took a matter of mins to go. Very smooth experience. More

Lake Mills was very helpful. Made me feel very comfortable explaining my opinion. Told me about the tire sale. The waiting area was very comfortable. comfortable explaining my opinion. Told me about the tire sale. The waiting area was very comfortable. More

Service Great service every time I set up an appointment, I'm always happy and satisfied, thank you all so much, God bless you all, stay healthy. Great service every time I set up an appointment, I'm always happy and satisfied, thank you all so much, God bless you all, stay healthy. More

Great, timely efficient service. Appointment was set up when I needed it and the installation was completed before the promised time and done very efficiently. I was informed when the Appointment was set up when I needed it and the installation was completed before the promised time and done very efficiently. I was informed when the service was finished and vehicle was waiting and ready when I got there. More

Everyone was polite, good customer service and very professional, but when I got my truck back it was basically turned upside down on the inside. The items in my console was all messed up with some ite professional, but when I got my truck back it was basically turned upside down on the inside. The items in my console was all messed up with some items on the floor Front passenger area and rear passenger floor. This has never happened before. I was a bit surprised! Air conditioning seems to be working appropriately. Thank you for allowing me to give you my feed back. More

Fast service. Got me in and out quick.. didn’t have a appointment but they got me rite in and took care of my leaking tire. Thanks appointment but they got me rite in and took care of my leaking tire. Thanks More

Great job in and out very quick service. Great at practicing social distancing. Had me leave my keys in the car and I didn’t need to sign anything when I picked up my Toyota CHR. practicing social distancing. Had me leave my keys in the car and I didn’t need to sign anything when I picked up my Toyota CHR. More

Service department was wonderful. Came in for free oil change and everyone was very friendly and efficient. Greeted in garage and lady at counter was very good. I’ll be back! change and everyone was very friendly and efficient. Greeted in garage and lady at counter was very good. I’ll be back! More

I bought my car at this dealership and its under warranty. My car battery was completely dead yesterday . I got it started and took it in for inspection. They claimed my battery is just fine. Ho warranty. My car battery was completely dead yesterday . I got it started and took it in for inspection. They claimed my battery is just fine. How can a fine battery go dead overnight.? They refused to honor the warranty and replace it. I am in my late 70s, i live alone, and having a reliable car is vital to me. The service person was very curt with me and treated me like an old women who he couldnt be bothered with. I was very disappointed with Steve Landers Toyota and will not buy another veicle there where warranties are not honored. More