Landers Toyota NWA - Service Center

That You guys for everything. Very timely and efficient with my visit. I dropped my truck off before worked and it was done and waiting on me by my lunch. with my visit. I dropped my truck off before worked and it was done and waiting on me by my lunch. More

Satisfied Excellent experience getting my 2004 Toyota Tacoma serviced. The high price of the service is the only reason for giving four stars instead of five. Excellent experience getting my 2004 Toyota Tacoma serviced. The high price of the service is the only reason for giving four stars instead of five. More

Went in for 60k mile service and tire rotation. The staff were pleasant and professional. The service department has always treated us well and will be back for my next Toyota purchase. were pleasant and professional. The service department has always treated us well and will be back for my next Toyota purchase. More

My car wasn’t running smooth, needed more work than just oil change(brake pads etc). Seth helped me get what I wanted to get done. Excellent service! oil change(brake pads etc). Seth helped me get what I wanted to get done. Excellent service! More

Everything done on time and as expected! Entire service procedure was done smoothly and quickly, from check in to check out. Inspection summary was clear and easy to understand. Very nice sys Entire service procedure was done smoothly and quickly, from check in to check out. Inspection summary was clear and easy to understand. Very nice system! More

Awesome dealership! Great service and salesman. Felix Gutierrez and Seth Snyder we're great in service for my 1st hundred thy miles on my Sienna van. Ryan Huddleston is a great salesman helping me find a Gutierrez and Seth Snyder we're great in service for my 1st hundred thy miles on my Sienna van. Ryan Huddleston is a great salesman helping me find a car for my mom. Really great people to work with. It's my dealership now! More

Very polite. Everything was well explained. The set was done quickly. It was a pleasure as always getting my service works done there. I will continue to do so. done quickly. It was a pleasure as always getting my service works done there. I will continue to do so. More

Long wait times, xxxxx dropped, & Unexpected upturns Updating this review to a one star, as even after they reached out for my contact information in a private comment it has been radio silence. Clearly Updating this review to a one star, as even after they reached out for my contact information in a private comment it has been radio silence. Clearly they do not see any value in my business. My next car will not be a Toyota if this is the customer service that they provide in NWA. Came to the dealership to get the exhaust on my 2008 Prius repaired after damage on the road. It took over a month and a half to requisition the parts and complete repairs. Part of this was due to a parts back log and part was due to them dropping the ball and not getting my authorization earlier when I proved I had the money in bank but it was on hold because the check from insurance was so large. This could have been extended another 2 months but my service agent pulled through and got my case escalated since I had already been waiting a month. Check engine light was on upon arrival but they did not pull the codes during the initial diagnostic and the cabin smells like exhaust if I have my vents open and I'm at a stop light or warming up the car in the morning. If they had checked the codes and they pointed to something else that had been damaged, they could have potentially taken care of that too. I am giving them until the end of the weekend to respond to a voicemail about it, but at this point it feels like they have washed their hands of me. They also called me and tried to ask for (at least) partial payment before the end of the new year even though I had been by two days earlier to explain to them I was waiting for the check to clear, even came with a deposit slip from the bank. I will probably take my car to a mechanic who will pull codes because they know they should to do a complete diagnostic next time. More

Very Good The dealership is great. Service Experience was excellent. Did not have to wait too long. Very nice people. I would recommend the dealership to an The dealership is great. Service Experience was excellent. Did not have to wait too long. Very nice people. I would recommend the dealership to anyone. More

Very effecient; service with a smile :D Love working with Drew and his team. got there and was finished in less than an hour. love that you wash the car as well - that extra puts a big smi Love working with Drew and his team. got there and was finished in less than an hour. love that you wash the car as well - that extra puts a big smile on my face :D. thanks! More