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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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January 19, 2020

Hola Muy buen servicio ,muy amables, Servicio a tiempo, Muy profesionales , La recepción muy limpia , Baños limpios Los recomendaré a mis amigos Thank You y Hasta la próxima visita More

by LUGOROOFING96@gmail.com
Recommend Dealer
Yes
Employees Worked With
Blair Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro De La Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gates
Jan 20, 2020 -

Landers Toyota NWA responded

LUGOROOFING96@gmail.com, ¡Gracias por tu comentario! ¡Hasta luego!

January 19, 2020

Once I was able to get assistance the service was excellent. You need to hire more service associates or get them all at work. It's not a phone system problem it's a lack of having enough associates More

by Wes
Recommend Dealer
Yes
Employees Worked With
Drew Parker
Jan 20, 2020 -

Landers Toyota NWA responded

Wes, Thanks for taking the time to leave a review and share some valuable feedback. We are glad you had a positive experience overall, and we hope to earn that fifth star from you in the future! Thanks!

January 19, 2020

Always great service. I love that they go above and beyond to ensure my Corolla as old as it is, in tip top shape. Thanks More

by Sophia-kocher07
Recommend Dealer
Yes
Employees Worked With
Joshua murrah
Jan 20, 2020 -

Landers Toyota NWA responded

Sophia, Thanks for taking the time to leave a review! We always strive to go above and beyond for our customers, and we're glad this was your experience! We hope to see you again in the future!

January 18, 2020

They fixed the airbag. However, the service rep, Snyder, told me that if I didn’t change my timing belt and it breaks, then my “engine would explode.” I found this lie unprofessional and unnecessarily infla More

by Steve.gibbs
Recommend Dealer
No
Employees Worked With
Snyder
Jan 22, 2020 -

Landers Toyota NWA responded

Steve, Thanks for taking the time to leave a review and provide some valuable feedback. We always strive to communicate clearly and efficiently with our customers regarding the state of their vehicle. We are disappointed to hear that you feel this way, and we hope to earn five stars from you in the future.

January 18, 2020

Everyone was very personable from the moment I pulled up in the service garage. They finished much sooner than I expected. Popcorn was great, too! More

by C Tapp
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jan 20, 2020 -

Landers Toyota NWA responded

C Tapp, Thanks for the five-star review! We're glad you enjoyed your service, our facilities, and our snacks! We hope to see you again in the future for your next routine vehicle maintenance!

January 18, 2020

Top notch service, excellent sales reps, clean facilities and seemingly quick and short wait times. Would definitely recommend this place to anyone looking for a great place to shop for a vehicle. More

by Chris708
Recommend Dealer
Yes
Employees Worked With
Juan Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Landers Toyota NWA responded

Chris708, Thanks for taking the time to leave a review! We do our best to provide a top-notch service to our customers, and we're glad that our hard work has paid off! We hope to see you again for your next routine maintenance appointment!

January 17, 2020

Had a key fob programmed.Quick service and a unexpected car wash. Everyone was very friendly coffee bar and waiting area very nice. Will use dealership for future needs. More

by PVHELMS
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Jan 20, 2020 -

Landers Toyota NWA responded

PVHELMS, Thanks for the five-star review! We're glad you are pleased with your service and our facilities. We do our best to make our customers comfortable and at ease when they visit! We hope to see you again in the future!

January 16, 2020

I always get great service at Steve Landers Toyota. The people are nice and make the wait worth it. The complimentary drinks and snacks are a very considerate touch as well. More

by skitmeehan
Recommend Dealer
Yes
Employees Worked With
Joshua Murrah
Jan 17, 2020 -

Landers Toyota NWA responded

Thanks for taking the time to write us a five-star review! We love knowing you enjoy getting your vehicle serviced at our dealership! It's our pleasure to provide snacks and drinks in our waiting area while your vehicle is getting serviced! We'll see you next time!

January 16, 2020

Johnny is always great in the service department. I will continue to service my vehicle at Steve Landers Toyota NWA because of their excellent service More

by kenaldinho21
Recommend Dealer
Yes
Employees Worked With
Johnny Gutierrez , Marty May
Jan 17, 2020 -

Landers Toyota NWA responded

Thanks for writing us a five-star review! We're glad Johnny always takes great care of you and your vehicle! We'll see you next time!

January 16, 2020

Convenient service I dropped my car off one night and picked it up the next night. I paid on-line. It was washed & ready to go. I think the price was comparable to othe More

by jsater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure who worked on my car., Andrew Gates
Jan 17, 2020 -

Landers Toyota NWA responded

Thank you for writing us a five-star review! We're glad you enjoyed our convenient service schedule and you were pleased with the work completed on your vehicle! We look forward to seeing you next time!

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