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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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December 12, 2019

What a beautiful job they did on my detailing I was so pleased with Patrick and his department on how he took pride in detailing my Toyota Highlander. My SUV is so well detailed that I am so proud More

by SPARFOLKART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick in detailing
Dec 13, 2019 -

Landers Toyota NWA responded

Thanks for writing us a five-star review! We're thrilled to know our detail department got your Highlander sparklingly clean! We appreciate your recommendation and look forward to seeing you for your next appointment!

December 11, 2019

Oil and filter change Service was good just took too long. Two hours for an oil change. All of the people that assisted us were friendly and professional. We will leave More

by terryrakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Miles
Dec 11, 2019 -

Landers Toyota NWA responded

Thanks for the positive review, Terry! We're glad that you love our service but we appreciate your feedback on our wait times. Sometimes we can get backed up but your advisor should have notified you about the delay. We look forward to seeing you at your next appointment!

December 11, 2019

Car purchase I was very please with the sales people and the sales manager they went out of their way to help me I highly recommend Steve Landers Toyota to anybody More

by SALES78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Landers Toyota NWA responded

Thanks for the five-stars! We're glad that you were very pleased with our dealership! We appreciate your recommendation and look forward to seeing you next time!

December 11, 2019

Quick, courteous service Greeted me as soon as I walked in. Attentive courteous service. Price was reasonable for all they do. Waiting room is always clean and stocked with re More

by Ry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake
Dec 13, 2019 -

Landers Toyota NWA responded

Thanks for writing us a five-star review, Ry! We're glad to hear you had a great service appointment! We look forward to seeing you next time!

December 10, 2019

Very Impressed As a previous Customer Relations Manager at this store, I can be very credical. However I was very impressed with Taylor. Very thoughtful, Knowledgeab More

by CHAZ150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Wallace
Dec 10, 2019 -

Landers Toyota NWA responded

Thanks for the 5-star review! We're glad you had a great experience with Taylor at your service appointment! It is our pleasure to take special care of you and your vehicle! We look forward to seeing you next time!

December 10, 2019

Amazing service I needed tire repair for 2 tires. The service department did a great job finding and repairing the issue. Thank you. I shall return. Yay. More

by DAVIDGEORGE62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Dec 10, 2019 -

Landers Toyota NWA responded

Thanks for writing us a 5-star review, David! We're glad we got your tires all fixed up and we had you on your way in no time at all! We look forward to seeing you next time!

December 09, 2019

Great Service I received very good service that was performed well and on time. Mark communicated well and told me what to expect and when my vehicle would be read More

by RD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Dec 10, 2019 -

Landers Toyota NWA responded

Thanks for the 5-star rating, RD! We love knowing you received great service during your recent appointment! We look forward to seeing you next time!

December 08, 2019

Super friendly staff! The service dept staff was super friendly from the moment I got there til I left even at 7 am in the morning. Even when scheduling the appointment, ve More

by Lesli haag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didnt catch names. Service advisor was very nice as well ad the staff who met me in the garage
Dec 10, 2019 -

Landers Toyota NWA responded

Thanks for writing us a 5-star review, Lesli! We love knowing that you felt welcomed by our friendly staff! It is our pleasure to make sure we are helpful and efficient! We'll see you next time!

December 07, 2019

Oil change Very good and quick service. Nice waiting room. Tech did not try to up sell me on additional devices that were not required. I appreciate that. Will r More

by Drkrbrown3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Andrew Gates
Dec 10, 2019 -

Landers Toyota NWA responded

Thanks for the 5-star review! We love hearing that you received great and timely service and appreciated our amenities during your service appointment! We appreciate your recommendation and we look forward to seeing you next time!

December 07, 2019

Chaos They had a diagnosis for two days. I was promised they would call me with results. I had to call myself for results. Completely unprofessional. More

by Jdl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
Dec 13, 2019 -

Landers Toyota NWA responded

Jdl, we hate knowing that you weren't alerted when your diagnosis was completed. That is something that should not fall through the cracks and be forgotten. Sometimes we can get busy but you should have been alerted. Could you please confirm your name and phone number on file by replying here on DelaerRater so someone from our management team can reach out to you regarding your experience? Thank you.

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