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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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November 10, 2019

Great service! I love Steve Landers. Great customer service, every time! Always like working with Drew Parker. Love the text messages telling you when your car is r More

by wilsonal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Parker
Nov 11, 2019 -

Landers Toyota NWA responded

Thanks for the positive review! We're thrilled to hear you love our service and communication! We look forward to seeing you next time!

November 09, 2019

Always a great experience at this location. Drew Parker and staff always go above and beyond to see to it that you are taken care of. More

by Toyota
Recommend Dealer
Yes
Employees Worked With
Drew parker
Nov 11, 2019 -

Landers Toyota NWA responded

Thanks for rating us 5-stars! We're glad you have had great experiences with our service department and enjoy Drew as your advisor! We hope to see you next time!

November 09, 2019

Fast and Good Great dealership and service department. People are very professional. I was in and out for service in less than hour. Always fun to look at the ne More

by GEOFF-MEGGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in Service, Phillip Aulenback, David Hastings
Nov 11, 2019 -

Landers Toyota NWA responded

Thanks for writing us a positive review, Geoff! We're glad you enjoyed your service visit and appreciated the efficiency and selection provided! We'll see you next time!

November 08, 2019

Best Honest Service in NWA Drew Parker always keeps me up to date on what is and is not needed on my vehicles. He is honest, has integrity and reliable. I appreciate Steve Lan More

by BeachBum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Parker and Jason Jones
Nov 11, 2019 -

Landers Toyota NWA responded

Thanks for the positive review, BeachBum! We appreciate your kind words and we're glad you enjoy all of Drew's helpful qualities! We'll see you next time!

November 08, 2019

Oil Change and Tire Rotation Very courteous and detailed. The service department let me know in detail what was being done to my car and what it needed. I would recommend Steve La More

by Colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Nov 11, 2019 -

Landers Toyota NWA responded

Thanks for the 5-stars, Colleen! We're glad you had a great experience bringing your car in for service! It was our pleasure to facilitate great communication and efficiency! We'll see you next time!

November 07, 2019

Excellent service They were very prompt in servicing my vehicle and provided a friendly, family welcome. While waiting, I enjoyed some very delicious refreshments. When More

by Jack A. Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Murrah
Nov 11, 2019 -

Landers Toyota NWA responded

Thanks for rating our dealership 5-stars, Jack! We're glad you had an awesome service experience and enjoyed some yummy treats during your wait! We look forward to seeing you for your next appointment!

November 07, 2019

2017 Toyota Camry rotation Drew Parker is always polite and courteous. Drew is always on the phone with customers while other employee's are talking with each other. Drew gets t More

by BRIAN.RT.MILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Parker, Andrew Gates
Nov 12, 2019 -

Landers Toyota NWA responded

Brian, thank you for leaving us a review! We're glad you enjoy Drew's polite and courteous way of dealing with customers. Tires should be rotated at regularly scheduled intervals based on driving habits and Toyota guidelines. The other advisor may not have been familiar with your wife's vehicle but that is no excuse for them to leave your tires bald. We appreciate your feedback. If you'd like to speak on your experience further, please contact our Service Manager Andy Gates at (479) 845-1444. Thank you.

November 06, 2019

My advisor was friendly and knowledgeable. The service drive was busy, but my advisor did not rush, and took care of all my needs. Great attitude, and good conversation. Couldn't be better. More

by Isaac that doesn't want any spam from you
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
One of the other 6-8 service advisors not listed above. but
Nov 06, 2019 -

Landers Toyota NWA responded

Thanks for rating your experience 5-stars, Isaac! We're glad you had an amazing experience while bringing your vehicle in for service! We appreciate your recommendation and we look forward to seeing you next time!

November 06, 2019

Good work Everything went as planned employees were friendly and helpful. Price was reasonable and as promised. Waiting area comfortable. So far car drives fine More

by cmushett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Landers Toyota NWA responded

Thank you for writing us a 5-star review! We're glad you had a great visit to our service department! We hope to see you the next time your vehicle needs service.

November 06, 2019

Andy and my service Andy was great! He was very polite and professional. I had a comfortable experience in the waiting area with the seating and complimentary drinks and More

by Christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Nov 06, 2019 -

Landers Toyota NWA responded

Thanks for writing us a great review, Christian! It was our pleasure to provide you with a comfortable waiting area and top-notch service on your vehicle! We appreciate your recommendation and we look forward to seeing you for your next appointment!

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