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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,233 Reviews

4,233 Reviews of Landers Toyota NWA - Service Center

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December 18, 2022

I asked them to check my horn. It hasn't worked for some time. On my multi-point inspection the box was checked that it worked fine. It didn't. It makes me wonder if the other chec More

by andya711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Landers Toyota NWA responded

Andya711, thank you for letting us know about your multi-point inspection visit and the issue regarding your horn. We want to make sure our customers never leave our dealership without clear answers about their service visit. Please reach out to our Service Manager Shawn Wells at shawn.wells@landerscorp.com and he would be happy to discuss this further with you.

December 16, 2022

Simply a easy process. I felt the price was good and never felt pressured. Got a rental from the dealership as well. More

by pjkierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Landers Toyota NWA responded

pjkierre, thank you for the 5-star review! It sounds like you had a great experience at our dealership, and we took care of your service and provided you with a rental car. Please let us know if we can help you with anything in the future!

December 16, 2022

Friendly, Still waiting on second key fob remote. Waiting for callback about key fob. Excellent detailing of the vehicle. More

by LREINES1
Recommend Dealer
Yes
Employees Worked With
Carlos Magarin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Landers Toyota NWA responded

LREINES1, thank you for the positive review of our friendly staff and the excellent detailing of your vehicle. Please reach out to our Service Manager Shawn Wells at shawn.wells@landerscorp.com and he would be happy to look into getting that second key fob remote for you. Please let us know if we can help with anything further.

December 16, 2022

We had a minor mix up but it was handled professionally and we really love Barry. More

by showurcolorz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
Dec 19, 2022 -

Landers Toyota NWA responded

showurcolorz, thank you for the 5-star review! We're glad to hear the mix-up got sorted out and Barry took great care of you. Please reach out if you need anything further!

December 15, 2022

They are prompt with getting your car in and explain what needs to be done. More

by cjmacfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez, Mark Daniels
Dec 16, 2022 -

Landers Toyota NWA responded

cjmacfa, thank you for the 5-star review! It sounds like your service experience was a success. We appreciate your business and hope to see you again for future sales or service needs.

December 13, 2022

Skye Moler and the entire service team go above and beyond to make sure our vehicles are safe for our family. More

by Happy Camry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Moler
December 11, 2022

Was attended very quickly by an advisor. Advisor introduced themselves, provided a brief description on what to expect during my appointment. Also received a welcoming text message with advi More

by Aleisha Guereca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Landers Toyota NWA responded

Aleisha, thank you for the 5-star review! We appreciate you using our service department, and we're glad you found our text messaging system helpful. Please come see us again for any future sales or service needs.

December 09, 2022

Very prompt and courteous service, always did what they said they would do.. Parts and labor were at s fair price. More

by JCFEATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Dec 09, 2022 -

Landers Toyota NWA responded

JCFEATHER, thank you for the 5-star review! We appreciate the kind words and positive feedback. We always try to provide the best service possible. Please don't hesitate to reach out if we can be of any further help.

December 08, 2022

Good service on time friendly staff I will recommend to my friends to visit and buy if they need a new car More

by ninkhampeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro De La Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills
Dec 09, 2022 -

Landers Toyota NWA responded

ninkhampeter, thank you for the positive review and great feedback regarding your service visit at Landers Toyota NWA. We appreciate your business and look forward to seeing you again next time!

December 03, 2022

Always provides prompt service and completes my service within an hour. Advisor mostly brings discovered issues to my attention while the vehicle is undergoing service. More

by BobMiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Moler
Dec 05, 2022 -

Landers Toyota NWA responded

Bob, thank you for the 5-star review! We pride ourselves on getting our customers in and out in a quick and efficient manner while also providing quality service work on vehicles. It sounds like we hit the mark and make sure you were aware of all the work needed on your vehicle. We appreciate the great feedback and look forwarding to serving you again!

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