Landers Toyota NWA - Service Center

Feel jipped. Denied a car to drive while working on mine. Felt stranded for the day. Denied a car to drive while working on mine. Felt stranded for the day. More

Good will be back why do you need 15 words let people put a little a little More

I am a satisfied customer who will recommend landers to family and friends who are in the market for a new vehicle. family and friends who are in the market for a new vehicle. More

The service department was great, and they honored the prices that they told me even when it when a little bit over. My only disappointment was when I had the car professionally detailed by the dealersh prices that they told me even when it when a little bit over. My only disappointment was when I had the car professionally detailed by the dealership. We left the owners manual a few things in it. The service guy said that we find when we got the car back. It was not in there when I asked about the service manual, they did not give us back our service manuals they gave us back somebody else’s. After two days later so. But very disappointing they even took out our registration insurance cards. Personal items are the glove box and still has not returned those that is very disappointing Now we have to go down to the DMV and pay money to get a new registration for the car More

Customer service is great. They are always pleasant to work with and keep me posted of the work being accomplished or needing additional attention. They are always pleasant to work with and keep me posted of the work being accomplished or needing additional attention. More

I Always receive reliable and service well-done with a smile and explanation of what was done. smile and explanation of what was done. More

Washing option is very poor, my car was not washed properly, not dried as well properly, not dried as well More

Customer service was top! Plus the taxi service was great and Logan was very nice. Plus the taxi service was great and Logan was very nice. More

Was very disappointed that my car was not vacuumed or washed at servicing. Decided to look at some new cars while there. The salesman was rude and inattentive and not in the least helpful. I ordered tire washed at servicing. Decided to look at some new cars while there. The salesman was rude and inattentive and not in the least helpful. I ordered tires and was very pleased with that experience. Lake Mills was very helpful and accommodating. My disappointment was with the dealership in general. More

have been pleased with Toyota in rogers for the past 20 years, purchasing 2 siennas. Unfortunately, the past year and a half have been a disappointment; seems that they might have sold a less than perfect years, purchasing 2 siennas. Unfortunately, the past year and a half have been a disappointment; seems that they might have sold a less than perfect new '19 sienna, then refused to accept responsibility for a few items (front fender break, failed driver's seat, seal around driver's window). Their poor customer performance, in part, is likely due to their service associate, Lake Mills, who appears to lack caring for customer concerns (e.g. unwilling to have me discuss concerns with service manager) More