Landers Toyota NWA - Service Center

Need to communicate better what the service will be and how the recalls may affect the use of my vehicle before the appointment how the recalls may affect the use of my vehicle before the appointment More

Appreciated the excellent customer service. Glad I was able to get helped accurately on time! Glad I was able to get helped accurately on time! More

Service was easy to schedule and advisor recommended appropriate maintenance for my vehicle. Highly recommend appropriate maintenance for my vehicle. Highly recommend More

Professional attention to detail. Their courteous and friendly sevice department provides me peace of mind, knowing my vehicles are taken care of and are road ready. Mr. Lake Mills i Their courteous and friendly sevice department provides me peace of mind, knowing my vehicles are taken care of and are road ready. Mr. Lake Mills is my "go to guy" who gets the job done right. More

Friendly and clean . The service department personnel were very nice. The waiting area was clean. The service department personnel were very nice. The waiting area was clean. More

Bod service end I was told that they did oil change every 5000 miles and now they tell me that is every 10,000 end I was told my service it was in to get 90, 000 5000 miles and now they tell me that is every 10,000 end I was told my service it was in to get 90, 000 More

I took my car in for a “road trip ready” check. The team got me fixed up where I feel confident hitting the road for a cross country tour. The team got me fixed up where I feel confident hitting the road for a cross country tour. More

Nut and bolt for shift linkage fell out(we were told by Landers). Truck had 2800 miles on it. Front bumper, grill and right knuckle had been replaced due to a car vs deer crash. Landers stated the body sho Landers). Truck had 2800 miles on it. Front bumper, grill and right knuckle had been replaced due to a car vs deer crash. Landers stated the body shop must have messed with the linkage! That's insane! Obviously came from the factory that way! Landers stated they couldn't turn in the tow bill or repair bill to Toyota as body work had been done on truck. Landers did align truck and clear code from sensor in grill. Disputed tow and linkage bill with Toyota(to no avail). Landers offered no assistance with the obvious factory deficiency. Landers did get code cleared and alignment done quickly. More

Very courteous people! Quick service and nice waiting area. Always a good experience! I’ll be back! Quick service and nice waiting area. Always a good experience! I’ll be back! More

Been happy with service but not the expensive prices on labor and parts. Don’t like the surveys though labor and parts. Don’t like the surveys though More