4,234 Reviews of Landers Toyota NWA - Service Center
Ripped me off on tyres You’re supposed to be able to trust the guy that sold you your car. They charged me 130 per tire for tires that were 70 bucks. All this after the stoc You’re supposed to be able to trust the guy that sold you your car. They charged me 130 per tire for tires that were 70 bucks. All this after the stock tire runs thin within 24000 miles. Absolute ripoff. Will be servicing my car elsewhere from now on. A shame to Toyota culture. I literally paid the cost of four tires for two tires. Travesty. More
My review Mark was our service guy, he made it easy and pain free. He also gave us good advice about the car. It was an easy process and we were done ahead of t Mark was our service guy, he made it easy and pain free. He also gave us good advice about the car. It was an easy process and we were done ahead of time. More
Great service All the folks I interacted with were prompt, professional and courteous. I'm an extremely satisfied customer. I would definitely recommend this servic All the folks I interacted with were prompt, professional and courteous. I'm an extremely satisfied customer. I would definitely recommend this service center to my friends. More
Friendly staff, fast service. Always very polite and helpful. They keep you informed of the status of your vehicle. Their waiting area makes your waiting very comfortable. Place is Always very polite and helpful. They keep you informed of the status of your vehicle. Their waiting area makes your waiting very comfortable. Place is really clean also! More
Fast service I went in for service on my truck. They were done in an hours time. I expected it to be at least 2 and a half hours. They were very courteous and pro I went in for service on my truck. They were done in an hours time. I expected it to be at least 2 and a half hours. They were very courteous and professional. I love this particular dealership. Friendly and helpful staff and mechanics. Thank you Steve Landers Toyota! More
Excellent Very courteous employees, explain everything, excellent experience. Very timely service and thorough. We were greeted when we pulled in and any quest Very courteous employees, explain everything, excellent experience. Very timely service and thorough. We were greeted when we pulled in and any questions we had were answered. An excellent experience. More
Oil change and tire rotation I’ve come to expect a certain category of service with the Landers name over the many years we’ve purchased vehicles. The service advisor was great an I’ve come to expect a certain category of service with the Landers name over the many years we’ve purchased vehicles. The service advisor was great and very personable- straightforward about my options. The only recommendation I have is to at least do courtesy vacuum and/or wash or advise me if it cannot be done- at check in. I can change my own oil and rotate the tires at the tire purchase shop - there’s the little things that just personalize service so let’s go back to the basics. These days it is service over costs. More
Great service quick They got me in and out quickly even without an appointment. Great service and did a great job. Price was fair, not awesome. Could’ve been cheaper They got me in and out quickly even without an appointment. Great service and did a great job. Price was fair, not awesome. Could’ve been cheaper More
New tires/Looked used The service agents are great. The service performed was very good as well. I have all my truck service performed here, and always top notch. My only c The service agents are great. The service performed was very good as well. I have all my truck service performed here, and always top notch. My only complaint with this service visit is this: When you spend $1000 plus dollars on new tires, one would expect the tires to at least look somewhat clean and new. Granted they are just tires, but thses NEW tires were dirty and looked like they were used or taken off another vehicle. Not sure whats up with this, as prior visits they usually wash vehicle ad well. But new tires should be mostly black and not look like they came off another vehicle. More
Y'all are amazing! Went it to make sure my truck was ready for a road trip! They had me in and out with a perfect truck! Thanks Johnny. Went it to make sure my truck was ready for a road trip! They had me in and out with a perfect truck! Thanks Johnny. More