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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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August 26, 2018

First year oil change. They were great! Fast customer service. My entire oil change and tire rotation took less than 1 hour. They sent me text messages and called me when it More

by MICHSHIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Gutierrez
August 26, 2018

I was an inconvenience I was never created by a Service Writer I had to chase one down after the guy in the pull through bay told me to go wait up front and someone would he More

by NATHAN0259
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike.
Aug 29, 2018 -

Landers Toyota NWA responded

Nathan, we apologize that your experience at our service department was not a great one. We want each and every customer to be satisfied with the work our people do, and we are sorry this was not your case. Please give our Customer Relations Manager Blair Brewer a call at (479) 845-1444 so she can help make this right. Thanks.

August 26, 2018

Excellent service! Each person is accommodating and friendly. The service managers are working hard to keep you updated during your appointment. Great quality service! I More

by Kj10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Parker, Tony (tech person), Andrew Gates
August 25, 2018

Quality work I had a very good experience. David Hastings goes the extra mile! He absolutely took care of my expectations and more! I would highly recommend him. More

by CINDYDCOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hastings
August 25, 2018

My last free service The service was excellent and fast. The people are always friendly and very knowledgeable. I will use this service center for all my car needs More

by DEVERSOLE55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2018

Oil Change I took my Tundra in for the 75,000 mike service and oil change and received exceptional service as usual from Landers. They were very apologetic becau More

by Brian.Bahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Currens
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2018

Timeliness and caring Great experience. I was able to select desired service from an online menu and set an appointment for a time convenient for me. Drew was prompt and ac More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer Drew Parker
August 24, 2018

Very friendly helpful knowledgeable peoplr I was met as soon as I drove up by someone with a clipboard who took down all my information in an efficient manner. I received clear direction on wha More

by prains
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember anyone's name, Andrew Gates
August 24, 2018

20,000 mile service Very friendly staff. Clean and comfortable waiting area. Quick service. Will address any concerns you might have. Very welcoming and knowledgeable. Ca More

by Clfeem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in service department
August 24, 2018

5k mile service Always very friendly upon check in. Calls when your vehicle is ready. They go over the work performed and any issues found when you pick up. More

by TINY_MIGHT2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
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