4,234 Reviews of Landers Toyota NWA - Service Center
First year oil change. They were great! Fast customer service. My entire oil change and tire rotation took less than 1 hour. They sent me text messages and called me when it They were great! Fast customer service. My entire oil change and tire rotation took less than 1 hour. They sent me text messages and called me when it was complete. Very convenient. More
I was an inconvenience I was never created by a Service Writer I had to chase one down after the guy in the pull through bay told me to go wait up front and someone would he I was never created by a Service Writer I had to chase one down after the guy in the pull through bay told me to go wait up front and someone would help me. I asked them to perform a TSB, they didn't. I asked them to check the transmission fluid, they didn't do that either. They left my truck a mess (Oil all over the engine compartment and the front skid.) and when they pulled it out of the "wash" the was driving it like he stole it. At least 4 dealership employees walk past me and didn't say a word to me when I was wait for someone to help me. More
Excellent service! Each person is accommodating and friendly. The service managers are working hard to keep you updated during your appointment. Great quality service! I Each person is accommodating and friendly. The service managers are working hard to keep you updated during your appointment. Great quality service! I’ll continue bringing my vehicle here! More
Quality work I had a very good experience. David Hastings goes the extra mile! He absolutely took care of my expectations and more! I would highly recommend him. I had a very good experience. David Hastings goes the extra mile! He absolutely took care of my expectations and more! I would highly recommend him. More
My last free service The service was excellent and fast. The people are always friendly and very knowledgeable. I will use this service center for all my car needs The service was excellent and fast. The people are always friendly and very knowledgeable. I will use this service center for all my car needs More
Oil Change I took my Tundra in for the 75,000 mike service and oil change and received exceptional service as usual from Landers. They were very apologetic becau I took my Tundra in for the 75,000 mike service and oil change and received exceptional service as usual from Landers. They were very apologetic because it took a bit longer than they thought it should. No problem on my side, browsing the new inventory. More
Timeliness and caring Great experience. I was able to select desired service from an online menu and set an appointment for a time convenient for me. Drew was prompt and ac Great experience. I was able to select desired service from an online menu and set an appointment for a time convenient for me. Drew was prompt and accurately communicated with me during my visit. Will return. More
Very friendly helpful knowledgeable peoplr I was met as soon as I drove up by someone with a clipboard who took down all my information in an efficient manner. I received clear direction on wha I was met as soon as I drove up by someone with a clipboard who took down all my information in an efficient manner. I received clear direction on what I needed to do. The service advisor was a very young man who also provided clear information about the service that would be done to my truck. I was kept informed about the cost and notified when my truck was ready for pickup. When I picked up my truck, my service advisor went thru my ticket to make sure I understood everything that was done and answered all my questions. Once I had checked out at the payment window, my truck was brought around in just a few minutes. It was a pleasant experience but what I have come to expect at this dealership. Always a good experience. More
20,000 mile service Very friendly staff. Clean and comfortable waiting area. Quick service. Will address any concerns you might have. Very welcoming and knowledgeable. Ca Very friendly staff. Clean and comfortable waiting area. Quick service. Will address any concerns you might have. Very welcoming and knowledgeable. Carwash is a plus! More
5k mile service Always very friendly upon check in. Calls when your vehicle is ready. They go over the work performed and any issues found when you pick up. Always very friendly upon check in. Calls when your vehicle is ready. They go over the work performed and any issues found when you pick up. More