Landers Toyota NWA - Service Center

Excellent service from the greeting to service rep to Barb who took me back to work. The work to be performed was explained in depth and all my questions answered. from the greeting to service rep to Barb who took me back to work. The work to be performed was explained in depth and all my questions answered. More

Great Service! Great service department. Top notch facility. Outstanding employees, it’s a pleasure every time I service my vehicle. I will service it at Toyota Great service department. Top notch facility. Outstanding employees, it’s a pleasure every time I service my vehicle. I will service it at Toyota NWA until the day I die. More

An hour wait even though with an appointment it’s rediculous I believe if people made an appointment why wait more then an hour for a oil change .. prices are way too high for loyal customers I believe if people made an appointment why wait more then an hour for a oil change .. prices are way too high for loyal customers More

Oil change Perfect. Mark Daniels was very knowledgeable. The service was quick and very much to my liking. Thank you very much, I’ll be back for sure. Perfect. Mark Daniels was very knowledgeable. The service was quick and very much to my liking. Thank you very much, I’ll be back for sure. More

Oil change Pleasant experience. Would bring my vehicle back. Explained my visit completely. Would also purchase a vehicle from the lot as I feel I would be ta Pleasant experience. Would bring my vehicle back. Explained my visit completely. Would also purchase a vehicle from the lot as I feel I would be taken care of for future services More

Excellent service The supervisor assigned to me was unusually helpful, patient, and nice. His name is Seth Snyder, and he is a credit to this dealership. I have been p The supervisor assigned to me was unusually helpful, patient, and nice. His name is Seth Snyder, and he is a credit to this dealership. I have been pleased with this dealership. More

Great Job and pats on the back to all involved in service! The team at Steve Landers Toyota are great at what they do. They get you in and out without missing a beat. Always professional and provide excellen The team at Steve Landers Toyota are great at what they do. They get you in and out without missing a beat. Always professional and provide excellent service every time. Drew was above and beyond. More

Service was courteous and responded in time Service was as always very courteous, though I did not schedule prior they took care of me without much wait. The only thing I would improve is how Service was as always very courteous, though I did not schedule prior they took care of me without much wait. The only thing I would improve is how We can leave offline messages if we are not able to get hold of each other. A mobility messaging app (voice/text)would be fantastic. More

Rough checkin Greeted at checkin by a friendly and polite staff and directed to service technician, then another and finally a third tech. Had to say what I was the Greeted at checkin by a friendly and polite staff and directed to service technician, then another and finally a third tech. Had to say what I was there for 3 separate times. Ridiculous when I had called for the appointment and told what I needed beyond regular service. Checkout went smoothly though. That is the reason for only a 4 star rating. More

Our Little One Our little Prius is special to us and we like to treat it like our little baby! It’s nice to have a dealer who feels almost the same affection for ou Our little Prius is special to us and we like to treat it like our little baby! It’s nice to have a dealer who feels almost the same affection for our baby as we do! Steve Landers Toyota helps us to see that our baby stays regular by reminding us via text messages and phone calls of when it’s service appointments are due. During this last oil change visit, our Sercice Tech, Seth Snyder, discovered a headlight problem and got his team to make the repair to fix the problem while our baby was there! We highly recommend this dealer if you would like to have a team of true professionals to take good care of your baby! More