Landers Toyota NWA - Service Center

Adding a hitch Took two days because the wrong part came in. Should've taken one day. Communication was poor. Been better if I was told the job wasn't finished befo Took two days because the wrong part came in. Should've taken one day. Communication was poor. Been better if I was told the job wasn't finished before I paid. More

Had flat tire I had a flat tire and I called Toyota and they got me in and patched it and got me back on my way. Thanks. I had a flat tire and I called Toyota and they got me in and patched it and got me back on my way. Thanks. More

Broken Pump Drew prioritized customer service and does what it takes to deliver great service. I had a water pump replaced. When I got home, I was dripping some o Drew prioritized customer service and does what it takes to deliver great service. I had a water pump replaced. When I got home, I was dripping some oil and sent Drew a picture. He got me back in the dealership quickly and prioritized my appointment. Turns out some old fluids just had to be purged and the car was running great. No problems since. Definitely recommend Drew to for your service needs. More

Excellence and value Easy to set an appointment, they were ready for my vehicle at the prescribed time. Very thorough and friendly. Remedied a condition with my tire also Easy to set an appointment, they were ready for my vehicle at the prescribed time. Very thorough and friendly. Remedied a condition with my tire also. Fast and effficently! Thank you! More

Satisfied with service Drew was very friendly and helpful. Quick service. Told me price ahead of time, and let me know about service I will need st next appointment. Drew was very friendly and helpful. Quick service. Told me price ahead of time, and let me know about service I will need st next appointment. More

Oil change Everything was fine. The only thing that needs improvement is the wait time for your vehicle !! Too long to wait for an oil change!! Maybe add more Everything was fine. The only thing that needs improvement is the wait time for your vehicle !! Too long to wait for an oil change!! Maybe add more bays? More

Love the option of scheduling my own appt Got me in immediately! Service was great. Very honest about what needed to be done and how long it would take. That’s all I want to write but this st Got me in immediately! Service was great. Very honest about what needed to be done and how long it would take. That’s all I want to write but this stupid survey is making me waste my time by typing more words More

Fast and friendly service The team at Steve Landers always have the best availability and they are fast and super friendly sometimes I leave my car at 7 and I just have to wait The team at Steve Landers always have the best availability and they are fast and super friendly sometimes I leave my car at 7 and I just have to wait half an hour or less for my car to be ready so I can get to work on time More

Wonderful service My vehicle was serviced great in a timely manner. All the people I came in contact with at the dealership were very friendly and professional. The on My vehicle was serviced great in a timely manner. All the people I came in contact with at the dealership were very friendly and professional. The only issue I had was having to wait an extra hour for my return shuttle. I was able to secure another ride to the dealership. Thank you for taking care of my service needs! More

Always fast and courteous I didn’t have an appointment and I just walked in they said it may take a little while but they got to me pretty fast always happy with the service a I didn’t have an appointment and I just walked in they said it may take a little while but they got to me pretty fast always happy with the service and explaining anything that I need to take care of . More