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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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July 07, 2018

Lexus 120,000 Mile Service Great work and treated like a true customer. Making an appointment was easy and quick. Getting in and out was even easier. The dealership was well More

by SCOTTBC1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew in Service
Jul 09, 2018 -

Landers Toyota NWA responded

Thanks for leaving us a great review! We're glad we were able to make you feel welcome.

July 06, 2018

BEST SERVICE EVER I went in for a recall on my vehicle. Although the shipment of the parts took a while to get in and more time than usual I must say the service and ge More

by laceygaldamez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
July 06, 2018

Great service Didn’t but vehicle from here but the car needed its last warranted maintenance Service. The car had a few miles over the 25k and the team here still h More

by Eddiexr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
July 05, 2018

Very Smooth Landers has been very good to work with. Always making keeping up with our vehicle maintenance easy. Customer service is always a great experience the More

by derek.acheson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Currens
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2018

Good customer service Nice place clean environment and customer is excellent and friendly people and always use my coupon ever5 visit please send me more because I More

by ososmancia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2018

Excellent service I was very well pleased with the service. Mark Daniels has always responded to my request for service in a prompt, friendly and efficient manner. More

by E.R.CRAWFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
July 03, 2018

Customer service The customer service was excellent. Our Service advisor Drew was helpful and informative, they were super busy yet he was able to still take time and More

by BStraley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew, service advisor
July 03, 2018

Friendly, great service! Everyone was very helpful, kind and considerate. The work was completed on time - the time I was told when I dropped my car off. Awesome customer se More

by JASMINE7299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
July 02, 2018

Customers, and their vehicles, come first I go to Steve Landers Toyota to service my vehicles because I do not trust Toyota of Fayetteville Service, even though I bought my truck from Fayettev More

by Ian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew, Josh, Jason, Andrew Gates
July 02, 2018

Had appointment yet waited 2 hours for service. I made an appointment for oil change and tire rotation. I waited over two hours for completion. I’m not sure why I had to wait this long. More

by Betsy1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Gates
Jul 03, 2018 -

Landers Toyota NWA responded

Betsy, thank you for taking the time to make a review of your experience. First, we are very sorry for the long wait for a tire rotation and oil change, especially if you had an appointment ahead of time. Please come see Andy Gates, the service manager, and we would be glad to accomodate you with a free oil change next go around due to the length of time it took in your previous visit - Caleb Kordsmeier, Sales Manager.

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