4,234 Reviews of Landers Toyota NWA - Service Center
Lexus 120,000 Mile Service Great work and treated like a true customer. Making an appointment was easy and quick. Getting in and out was even easier. The dealership was well Great work and treated like a true customer. Making an appointment was easy and quick. Getting in and out was even easier. The dealership was well organized and the service people act like they want to be there to serve. More
BEST SERVICE EVER I went in for a recall on my vehicle. Although the shipment of the parts took a while to get in and more time than usual I must say the service and ge I went in for a recall on my vehicle. Although the shipment of the parts took a while to get in and more time than usual I must say the service and generosity was above and beyond expectations!!!! Not only did they do an amazing job at getting the work done they also brought the vehicle to me due to how long it took to get it done and my schedule conflicting with the times to pick it up. I would recommend this place to any one and will be doing future business with them!!!! Thanks Seth Snyder for the OUTSTANDING customer service you provided!!!! More
Great service Didn’t but vehicle from here but the car needed its last warranted maintenance Service. The car had a few miles over the 25k and the team here still h Didn’t but vehicle from here but the car needed its last warranted maintenance Service. The car had a few miles over the 25k and the team here still helped is with the Maintenance. This is a fair, honest, and good dealer. More
Very Smooth Landers has been very good to work with. Always making keeping up with our vehicle maintenance easy. Customer service is always a great experience the Landers has been very good to work with. Always making keeping up with our vehicle maintenance easy. Customer service is always a great experience there. More
Good customer service Nice place clean environment and customer is excellent and friendly people and always use my coupon ever5 visit please send me more because I Nice place clean environment and customer is excellent and friendly people and always use my coupon ever5 visit please send me more because I'll always use More
Excellent service I was very well pleased with the service. Mark Daniels has always responded to my request for service in a prompt, friendly and efficient manner. I was very well pleased with the service. Mark Daniels has always responded to my request for service in a prompt, friendly and efficient manner. More
Customer service The customer service was excellent. Our Service advisor Drew was helpful and informative, they were super busy yet he was able to still take time and The customer service was excellent. Our Service advisor Drew was helpful and informative, they were super busy yet he was able to still take time and help me and other customers while answering questions. Thank you, Drew for your great attitude and help. More
Friendly, great service! Everyone was very helpful, kind and considerate. The work was completed on time - the time I was told when I dropped my car off. Awesome customer se Everyone was very helpful, kind and considerate. The work was completed on time - the time I was told when I dropped my car off. Awesome customer service!! More
Customers, and their vehicles, come first I go to Steve Landers Toyota to service my vehicles because I do not trust Toyota of Fayetteville Service, even though I bought my truck from Fayettev I go to Steve Landers Toyota to service my vehicles because I do not trust Toyota of Fayetteville Service, even though I bought my truck from Fayetteville. Fayetteville Service (not sales) is slow, and they are either lazy or dishonest. Landers has always treated me well, and found my problems rather than not finding them or ignoring them. They even went out of their way after I tried to arrive for an appointment at a time that would let their shuttle get me to work on time, but the shuttle was not available, and the service manager took me in his personal vehicle. Customers and vehicle service come first, and I have never felt like they are trying to take me for one. It does help being mechanically minded, but I do not feel like they would do that in the first place. And their prices are very in line with other shops, sometimes cheaper. I'd rather pay a little more when I know I and my truck will be treated correctly. More
Had appointment yet waited 2 hours for service. I made an appointment for oil change and tire rotation. I waited over two hours for completion. I’m not sure why I had to wait this long. I made an appointment for oil change and tire rotation. I waited over two hours for completion. I’m not sure why I had to wait this long. More