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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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July 05, 2022

Everyone was very kind and professional! I was in Tampa FL for 32 years, and last year moved here to be close to it son. More

by Mourarts
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Jul 28, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're thrilled to hear Mark and our team could provide a kind and professional service environment. Welcome to the area, and we're glad we could help you out! We hope to work with you again!

July 04, 2022

This service was my first visit to Landers. The service dept took me in promptly, explained the recall service I needed and the work was performed within the time frame I needed. A job well don More

by Taylor.cindy1022
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could take care of you and your Toyota, especially during your first service visit. Thank you for the feedback, and we hope to see you in the shop next time!

July 03, 2022

Always friendly people when you arrive! They help you with any problem that you have and the wait is not too long! More

by Solomon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Jul 28, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad to hear our team could help you out in a timely manner. Thank you for the feedback, and we'll see you in the shop next time!

July 02, 2022

I bought a Hyundai Veloster for my daughter from here and had a 30 day warranty. The stereo system was messing up, and thankfully they stuck to their word and they made sure the problem got fixed since we br More

by m.jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kameron Fruchtl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Landers Toyota NWA responded

Thank you for sharing your experience! We're glad Kameron and our team could help make this an overall positive experience, and we look forward to working with you again. Thank you for recommending our team! We hope your daughter enjoys her Hyundai!

July 02, 2022

They did all of the work scheduled in the timeframe alloyed even though they were unsure of staying in time. Great work with knowledgeable friendly staff. More

by 5-LOYDS-BJ_MTP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
Jul 28, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Seth and our team could complete great work in a timely manner. Thank you for sharing your experience, and we'll see you in the shop next time!

July 02, 2022

Good service as always Was done in a short time People were very courteous and friendly More

by LOSTTEXAN19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jones
Jul 28, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Jason and our team could provide good service in a timely manner. Thank you for sharing your experience, and we'll see you in the shop next time!

July 02, 2022

No consideration was given to the vehicle cleanliness. Dirt in the floors and windshield still dirty. More

by micboyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Daniels
Jul 05, 2022 -

Landers Toyota NWA responded

We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Please let your service advisor know on your next visit with us so that we can properly clean the vehicle.

July 01, 2022

You tried to have me replace items in my car that were not broke…like my battery. I toke my car somewhere else had my battery rechecked and my battery was measuring 12.7 not running and 14.8 running. My c More

by SQUAWMELVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skye Moler
Jul 05, 2022 -

Landers Toyota NWA responded

We always aim to deliver a great experience, and we apologize for not meeting expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

July 01, 2022

My service advisor was outstanding. The appointment was easy to make on the Toyota App and the service was completed without issues. More

by steve_hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Jul 05, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're thrilled to hear Mark was outstanding to work with, the appointment was easy to make, and the service was completed without any issues. Thank you for sharing your experience, and we'll see you in the shop next time!

July 01, 2022

Service process was great. Actually much smoother than the luxury car dealership I use for my other car. Thank You! More

by Natural State
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran
Jul 22, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Tim and our team could provide a smooth and great experience, and we'll see you in the shop next time!

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