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Landers Toyota NWA - Service Center

Rogers, AR

4.5
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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December 15, 2021

The service team and others worked to assess and solve the problem with my truck with no fuss, questions or problems. More

by cortlandknox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Landers Toyota NWA responded

That's great to hear! Thank you for leaving a review and for choosing us for your service! We're glad our team could help and solve the problem with no fuss. If there is anything else we can help with, give us a call!

December 15, 2021

Great fast friendly service. Johnnie Gutierrez was a huge help in directing me through the process. And Juan Valdez made everything efficient with scheduling and helping his customers! More

by Josh Valdez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Valdez, Johnny Guiterez
Dec 27, 2021 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team was excellent to work with and could help direct you throughout the entire process. If there is anything else we can help with, give us a call!

December 15, 2021

Service dept. is excellent. They are knowledgeable, friendly, courteous and listen to my concerns and questions. I feel my car will be fixed correctly by them. I originally bought my car from Tr More

by LEFTYANDGRIZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Currens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills
Jan 10, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate the feedback, and we're glad to hear our team could listen to you and answer your questions. If there is anything else we can help with, give us a call!

December 14, 2021

Landers service Dept was quick and thorough. Cost of maintenance is fair and is comparable to other dealers. More

by garystruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can not remember who my contact person was
Jan 10, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate you taking the time to leave feedback, and we hope to see you in the shop next time!

December 13, 2021

Very Fast service and very clean lobby. Professional during check out and not expensive at all. More

by martinezmayraa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Taylor Trailor, Johnny Guiterez, Mark Daniels, Tim Doran, Seth Snyder, Jason Jones
Dec 27, 2021 -

Landers Toyota NWA responded

Thank you for the feedback! We're glad our team could help you out. Thank you for choosing us for your service!

December 13, 2021

They were very helpful and met all my needs. I needed new tires and they had what I needed in stock so I didn’t have to make another appointment. My car also needed a new wheel and they had that in stock as More

by Terr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Trailor, Johnny Guiterez, Mark Daniels
Jan 10, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're happy to hear our team could meet all of your needs and help you with your new tires. If there is anything else we can help with, give us a call. We'll see you in the shop next time!

December 11, 2021

Good job took care of my problem and didn’t charge an arm and a leg. Will be back More

by Mitchfos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder
Jan 10, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could take care of the problem and provide a good price for the service. We'll see you in the shop next time!

December 11, 2021

They rushed my last service job, and forgot to reset the maintenance schedule. Now screen constantly saying service required. More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 10, 2022 -

Landers Toyota NWA responded

Thank you for bringing this to our attention. If you'd like to discuss this further, let us know. We hope to have another opportunity to provide you with the five-star experience you deserve!

December 09, 2021

Very happy with the customer er service. They were honest with the repairs we needed for our Lexus. Thank you More

by Mike Stierle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Mills, Mark Daniels, Seth Snyder
Dec 27, 2021 -

Landers Toyota NWA responded

Thank you for taking the time to leave a review! We appreciate you choosing us for your service needs! We hope to see you in the shop next time.

December 09, 2021

Seth was great but had to wait 3 hours for car. Appreciate the work though. More

by Michele L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nigel Treat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Snyder
Jan 10, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We appreciate the feedback, and we hope to provide you with an even better experience next time!

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