Landmark Dodge Chrysler Jeep Ram
Morrow, GA
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My vehicle was towed Landmark after hitting debris on I75. The service writer, Scott, assured us of a thorough inspection and said the only issue was the oil pan. This was replaced. We drove the car out I75. The service writer, Scott, assured us of a thorough inspection and said the only issue was the oil pan. This was replaced. We drove the car out of the lot and proceeded the 700 miles home. Check engine light came on after 10 miles..AutoZone diagnosed broken air fins, but still drivable. At home, took the car to our local mechanic and he found AC conditioner with a hole in it with total loss of freon, grill shutters pushed back and broken, and radiator pushed back and tilted. That is not a thorough inspection and by failing to tell us about the damage, we drove through the mountains in a compromised vehicle which could have stranded us. We have contacted the dealer through calls, emails and have had no response to the incident for apology or compensation. We trusted their writer and team and we are very disappointed. More
Extremely satisfied with the customer service and repairs I received. Hollie made me aware during the entire process. This is my trusted repair shop. I received. Hollie made me aware during the entire process. This is my trusted repair shop. More
Thank you, Eddie Rosa, for taking the time to ensure my husband’s truck is repaired properly and promptly, and for going the extra mile by offering a loaner vehicle. husband’s truck is repaired properly and promptly, and for going the extra mile by offering a loaner vehicle. More
Do not purchase or service your vehicle at this dealership. My husband has purchased 2 Dodge Rams the last one being a 2019. The truck started have rear sensor issues. The message said rear sens dealership. My husband has purchased 2 Dodge Rams the last one being a 2019. The truck started have rear sensor issues. The message said rear sensor unavailable wipe off. We took it to the dealer they kept the truck about 2 weeks. No updates or communication was given. We paid 1184.00. He couldn't even get off the lot and the same message came back. He took it back to the dealer. They kept another 2 weeks he paid 965.00. Devonte was curtious enough to give a 200 credit and the truck still isn't fixed. I asked for a refund because apparently they do not know how to repair it. Devonte said it is a different issue yet we are getting the same message. Avoid this dealership. We are going to go to Countryside Chrysler in Jackson. They could not possibly have a more incapable inept staff such as what we have experienced here. Thank you Mike and Devonte for absolutely nothing. More
I recently purchased a new 2500 Ram from Landmark in Morrow, and I will say it was one of the best experiences I have ever had. I had a number I absolutely needed to be at, and Lee and Cody made that ha Morrow, and I will say it was one of the best experiences I have ever had. I had a number I absolutely needed to be at, and Lee and Cody made that happen. The process was seamless and quick. Lee was very informative about the vehicle and made everything smooth. Will be back for my next one. More
Buyer BEWARE! ! Avoid this dealership!! Unprofessional/Shady! September 2025. It's been 2 weeks, still waiting on the list of specs added to the vehicle making up t ! Avoid this dealership!! Unprofessional/Shady! September 2025. It's been 2 weeks, still waiting on the list of specs added to the vehicle making up the price we were quoted. I ignored the warning sign when Cody told me he felt I was questioning his integrity because I asked for the pricing details that should have been on the vehicle!!! They had different prices on the web for the same vehicle. A $15K difference, different prices, same VIN number!!! Reached out for a 2nd time by text after several verbal requests, beginning the day of the sale. The General Manager, Cody, wreaked of cigarette smoke. The young lady who was initially assisting us quit the following week after the sale of the vehicle. No response to our request for the price tag listing items added worth $9K they claimed were added to the vehicle!! Not trustworthy due to refusal to provide the price tag, ignored countless requests for the paperwork. Claimed to be offended because we requested the price tag with specs on the vehicle. Ridiculous... More
My wife and I bought our 4th vehicle from Landmark Dodge. I appreciate the fact we left grateful for all the effort to meet my expectations. It's not often during the process you get within $4.00 of your des I appreciate the fact we left grateful for all the effort to meet my expectations. It's not often during the process you get within $4.00 of your desired payment. Large dealers can offer multiple ways to meet your expectations, in the end we left feeling excited they were meet. From sales to finance, the process moved smoothly. No pressure tactics. Be patient, Landmark will work with you to meet your expectations. Take it from a Landmark family. More
Extremely disappointed and unprofessional service staff. They have had our vehicle for almost 3 weeks & we were told by Preston that they haven't even looked at it, "don't call me, I'll call you" and if yo They have had our vehicle for almost 3 weeks & we were told by Preston that they haven't even looked at it, "don't call me, I'll call you" and if you're not happy about it, call Ram directly....We filed a complaint against the dealership with Ram Care. More
Very disappointed in this dealership. I visited the dealership yesterday test drove a car I inquired about, loved the car asked for a buyers order because I wanted to finance through my b I visited the dealership yesterday test drove a car I inquired about, loved the car asked for a buyers order because I wanted to finance through my bank waited over 3 plus hours still no buyers order which was strange kept in contact with the sales rep he kept saying the finance manager was going to send it, nothing. Very distasteful and unprofessional what dealership wouldn’t give a customer a buyers order to cash out on a vehicle. Only communication was from me nothing from the dealership or sales rep or finance manager as to what was the problem or issue. More
I want to give a shout out to Ceesay. I came in for a used truck and left with a smack brand new one. No gimmick, No Games. He was real professional and knowledgeable and instead of forci I came in for a used truck and left with a smack brand new one. No gimmick, No Games. He was real professional and knowledgeable and instead of forcing the sale/upgrade, he let the decision be totally up to me with no pressure added. He got me in and out, no long drawn out day at the dealership. I had plenty of time and sunshine to enjoy my new truck 😂 this makes my 3rd vehicle from this location and all of them were phenomenal vehicles. Definitely my go to. Proud owner of a 2024 Ram 1500. Thanks again Ceesay, Jamarr H. P.S He even called for a follow up ⭐️⭐️⭐️⭐️⭐️ More


