Landmark Dodge Chrysler Jeep Ram

Thank you, Eddie Rosa, for taking the time to ensure my husband’s truck is repaired properly and promptly, and for going the extra mile by offering a loaner vehicle. husband’s truck is repaired properly and promptly, and for going the extra mile by offering a loaner vehicle. More

Do not purchase or service your vehicle at this dealership. My husband has purchased 2 Dodge Rams the last one being a 2019. The truck started have rear sensor issues. The message said rear sens dealership. My husband has purchased 2 Dodge Rams the last one being a 2019. The truck started have rear sensor issues. The message said rear sensor unavailable wipe off. We took it to the dealer they kept the truck about 2 weeks. No updates or communication was given. We paid 1184.00. He couldn't even get off the lot and the same message came back. He took it back to the dealer. They kept another 2 weeks he paid 965.00. Devonte was curtious enough to give a 200 credit and the truck still isn't fixed. I asked for a refund because apparently they do not know how to repair it. Devonte said it is a different issue yet we are getting the same message. Avoid this dealership. We are going to go to Countryside Chrysler in Jackson. They could not possibly have a more incapable inept staff such as what we have experienced here. Thank you Mike and Devonte for absolutely nothing. More

I recently purchased a new 2500 Ram from Landmark in Morrow, and I will say it was one of the best experiences I have ever had. I had a number I absolutely needed to be at, and Lee and Cody made that ha Morrow, and I will say it was one of the best experiences I have ever had. I had a number I absolutely needed to be at, and Lee and Cody made that happen. The process was seamless and quick. Lee was very informative about the vehicle and made everything smooth. Will be back for my next one. More

Buyer BEWARE! ! Avoid this dealership!! Unprofessional/Shady! September 2025. It's been 2 weeks, still waiting on the list of specs added to the vehicle making up t ! Avoid this dealership!! Unprofessional/Shady! September 2025. It's been 2 weeks, still waiting on the list of specs added to the vehicle making up the price we were quoted. I ignored the warning sign when Cody told me he felt I was questioning his integrity because I asked for the pricing details that should have been on the vehicle!!! They had different prices on the web for the same vehicle. A $15K difference, different prices, same VIN number!!! Reached out for a 2nd time by text after several verbal requests, beginning the day of the sale. The General Manager, Cody, wreaked of cigarette smoke. The young lady who was initially assisting us quit the following week after the sale of the vehicle. No response to our request for the price tag listing items added worth $9K they claimed were added to the vehicle!! Not trustworthy due to refusal to provide the price tag, ignored countless requests for the paperwork. Claimed to be offended because we requested the price tag with specs on the vehicle. Ridiculous... More

My wife and I bought our 4th vehicle from Landmark Dodge. I appreciate the fact we left grateful for all the effort to meet my expectations. It's not often during the process you get within $4.00 of your des I appreciate the fact we left grateful for all the effort to meet my expectations. It's not often during the process you get within $4.00 of your desired payment. Large dealers can offer multiple ways to meet your expectations, in the end we left feeling excited they were meet. From sales to finance, the process moved smoothly. No pressure tactics. Be patient, Landmark will work with you to meet your expectations. Take it from a Landmark family. More

Extremely disappointed and unprofessional service staff. They have had our vehicle for almost 3 weeks & we were told by Preston that they haven't even looked at it, "don't call me, I'll call you" and if yo They have had our vehicle for almost 3 weeks & we were told by Preston that they haven't even looked at it, "don't call me, I'll call you" and if you're not happy about it, call Ram directly....We filed a complaint against the dealership with Ram Care. More

Very disappointed in this dealership. I visited the dealership yesterday test drove a car I inquired about, loved the car asked for a buyers order because I wanted to finance through my b I visited the dealership yesterday test drove a car I inquired about, loved the car asked for a buyers order because I wanted to finance through my bank waited over 3 plus hours still no buyers order which was strange kept in contact with the sales rep he kept saying the finance manager was going to send it, nothing. Very distasteful and unprofessional what dealership wouldn’t give a customer a buyers order to cash out on a vehicle. Only communication was from me nothing from the dealership or sales rep or finance manager as to what was the problem or issue. More

I want to give a shout out to Ceesay. I came in for a used truck and left with a smack brand new one. No gimmick, No Games. He was real professional and knowledgeable and instead of forci I came in for a used truck and left with a smack brand new one. No gimmick, No Games. He was real professional and knowledgeable and instead of forcing the sale/upgrade, he let the decision be totally up to me with no pressure added. He got me in and out, no long drawn out day at the dealership. I had plenty of time and sunshine to enjoy my new truck 😂 this makes my 3rd vehicle from this location and all of them were phenomenal vehicles. Definitely my go to. Proud owner of a 2024 Ram 1500. Thanks again Ceesay, Jamarr H. P.S He even called for a follow up ⭐️⭐️⭐️⭐️⭐️ More

Honestly i don't even know where to start with this dealership, Myself and my boyfriend came to this dealership in December of 2023 to purchase a new 2023 Dodge Charger we worked with a salesperson of dealership, Myself and my boyfriend came to this dealership in December of 2023 to purchase a new 2023 Dodge Charger we worked with a salesperson of the name Ashley she was polite and Chad the finance manager was okay as well. After having the car for about a month intense burning smells began and the front headlight was saying it was having issues after taking it back to be serviced Landmark claims there was nothing wrong after more months go by we go back to buy another vehicle but my boyfriend wants to look at other dealerships which is fine we are still working with Ashley and explain to her we'll come back at a later within the day but my boyfriend decided to purchase a KIA instead, I advised Ashley of this through text (I have screenshots) and she was extremely angry/upset saying we could have told her we weren't coming back firstly myself i didn't know my boyfriend would go with the KIA and KIA also wouldn't let us leave without purchasing the car they ran his credit seven freaking times. Fast forward to 03/04/24 We went back to landmark Morrow early in the morning to see if Ashley was there even with how we were treated still wanting to work with her, According to their front desk she wouldn't be in till 11 we came back three or four times-- She wasn't there till 1PM even once we walked back to her desk she gave us a death glare while working with a client/customer on the phone once she hung up we both apologized as our intention wasn't to waste her time back then but she could've cared less about our situation she was rude and cold and dismissive and repeated that we could've told her we weren't coming back we do not owe you anything if you get a better deal you take the better deal, regardless we tried to come back and redeem ourselves by trying to give more business she said we would've needed money down which is fine we had a check with a approval but with she was acting over something that happened over four months ago? Extremely unprofessional she doesn't need to be a salesperson if she doesn't have a backbone to not take things personal, I mean how many customers a day do all salespeople not even in the car industry get people who decided to go with someone else and not say anything and i am sure she has done something similar nobody is perfect and a manager or someone needs to talk to her about this. Regardless this dealership is horrible, We were given useless warranties that are apparently only for "Defects" according to this dealerships service advisors on 03/04/24 last i checked a defect is something Dodge would put a recall out for. I also brought this car in because it was having issues breaking and having traction issues and was told nothing was wrong with the car well, Now one of the tires exploded due to it and the dealership won't do a single thing because none of the warranties cover anything. If i could give this dealership a zero i would because this is horrible. More

want to share my recent experience, I bought a 2017 ram 1500 rebel about a month ago less than 2 days having it the engine light came on engine misfire multiple cylinders had a mechanic check found clogged 1500 rebel about a month ago less than 2 days having it the engine light came on engine misfire multiple cylinders had a mechanic check found clogged air filter that’s after salesman stating that all cars gets a inspection and spark plugs were loose and only 5 out of 16 spark plugs were gapped right I had new spark plugs put in and all were gapped 2 days later light came on again .i had landmatk tow truck to their shop the following Monday I went down and spoke to the service manager of service department he told me they changed rebuilt engine , new computer in truck , new wiring harness , ignition coils and the spark plugs and gave me records of all repairs and said the truck should of never been sold having all these problems but dealership still sold it to me knowing the problems so I traded it in bc I needed a vehicle bc we traded our equinox in on it and it was sold I got a 2020 ram 1500 on sheet where they give you for price you sign to acknowledging the deal it was stated I wanted the tonneau cover,hard rock wheels and tires they agreed I got other truck but it turns out it was a different lug pattern they said I couldn’t have wheels but agreement said hard rock wheels and tires they finally agreed. It took a full week to get done. They put a leveling kit on front shocks so the wheels and tires could be put on they used csp upliftters in Buford. The wheels they put on are fuel not the hard rock wheels we agreed on the tires were right but the company landmark hired blew out driver side shock oil was everywhere on my driveway the next morning I looked. I talked to the guy at csp upliftters he stated to me he would look at it but it was a used truck less than 4 yrs old with only 28000 miles shocks don’t blow out in my opinion they did it. But why would I let them try to fix if they couldn’t do right the first time he also told me he didn’t get truck til Monday the dealership had since Tuesday night before that Monday it was scheduled the weds also he said dealership told him it was a 2017 truck 5 lug it’s a 2020 6 lug that’s why it took a week but salesman lied told me a part came in damaged so the salesman lied. To top it off when I bought the second truck my bank write check amount a little over bc we kept going back and forth on price the dealership hasn’t sent me the difference back in a check as promised I call try to speak to pan Holloway no answer I left message. So buyer beware I’m not trying to get back or anything like that m telling my personal experience whoever reads this can come to their own conclusions. Also for car buyers buying a car anywhere. 1). Always get a out the door price car dealers want you set on a payment amount by that they add percentage to your car loan if you finance through them never give your social security number til you get a out the door price it’s best to get pre approved for car loan before you go there 2) never pay the document fee it’s a rip off move they charge 799 negotiate it to a 100 or 200 3) on trade in s get a cash price for vehicle goto car max or another price appraisal site know what your trade is worth 4) at closing don’t buy their extended warranty they price gouge you they money off warranty’s they try to talk you into buying buy from a warranty company yourself 5) if they owe you something on your car like add on s like wheels,tires, sunroofs etc. don’t take your car home after buying let them the work first if it’s up to your standards then take it.5) never put cash down they can manipulate numbers to where with financing you’ll be just giving it away. Keep your cash and add it to your payment every month extra goes to the principal of the loan. If you have been wrong I suggest reporting to the federal trade commission they have a online form to repoTy incidence More