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Landmark Dodge Chrysler Jeep Ram

Morrow, GA

3.6
701 Reviews

6850 Mt Zion Blvd

Morrow, GA

30260

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Showing 701 reviews

August 18, 2015

terrible experience My husband and I drove from Nashville to purchase a car. We got stuck in a traffic jam in Chattanooga and called three times to let the salesman know More

by ginas
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jose
Sep 01, 2015 -

Landmark Dodge Chrysler Jeep Ram responded

We appreciate you reaching out to us. We take the concerns of our customers very seriously, and apologize if there's been any confusion regarding your situation. Wed like the opportunity to offer a little clarification. The information we received was that you were approximately 100 miles away when it was a few minutes before our normal closing time of 9:00 pm. Unfortunately, many of our employees have families and we felt that it was not fair to them to ask them to stay 2 hours past closing before they even left for home. This would have put some of our employees home after midnight. We understood and knew it was a difficult situation, which is why we offered a $65 reimbursement for a hotel as well as we tried to communicate that we would open early so you could out on the road at 9am. Were sorry if our intentions came across differently, but we would be happy to discuss things further and get you taken care of. Sincerely, Tim Lambert

August 17, 2015

Great customer service My first time buying a car and it went smoothly ! I did my research on 2015 dodge challengers and this dealership by far had some of the best deals ar More

by Reddingak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sudik
Aug 20, 2015 -

Landmark Dodge Chrysler Jeep Ram responded

It was a pleasure to read about your first buying experience working with Nick. Congratulations on your new Dodge! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Tim Lambert

August 17, 2015

Thanks for assisting me with my purchase, Joshua and Yusef! I worked with Joshua to purchase my new car. He was very attentive to my needs and displayed patience while I tried to determine which car would best More

by kb2275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Reid, Yusef
Aug 20, 2015 -

Landmark Dodge Chrysler Jeep Ram responded

Congratulations on your new ride! I am happy to hear you are enjoying your purchase. It’s encouraging to know that Joshua and Yusef were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a vehicle that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Sincerely, Tim Lambert

August 13, 2015

My First Car!! I was able to get my first car through Landmark. They did everything to help me and made sure that I was able to get it! More

by Torlisia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Graves, Michael Bernard
Aug 15, 2015 -

Landmark Dodge Chrysler Jeep Ram responded

Thank you for leaving us this review, Torlisia. We are very happy to hear that we could help get you set up with the perfect car for you. If there is anything more we can do for you please feel free to come back and see Landmark Dodge Chrysler Jeep Morrow any time! Take care. Sincerely, Tim Lambert

August 12, 2015

very disgusted love here!!!!!!! the best place to go get a car i was able to purhase the car i want . they did everything to help me achieve it More

by mentord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 20, 2015 -

Landmark Dodge Chrysler Jeep Ram responded

Good Afternoon, Thank you again for agreeing to remove the review. Eric informed me that you two talked and came to a resolution.

Aug 27, 2015 -

Landmark Dodge Chrysler Jeep Ram responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that we were able to provide you with such exceptional service. Enjoy your new vehicle and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Sincerely, Tim Lambert

July 19, 2015

Horrible experience Classic bait and switch again like someone else commented. We spoke with Steven on the phone and he quoted a price on a certain truck. We get there More

by Angry Customer222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Rodriguez
Jul 20, 2015 -

Landmark Dodge Chrysler Jeep Ram responded

We are very sorry you feel this way. I hope you can appreciate as the nation’s largest Dodge dealer that we turn our inventory very quickly, especially on Saturdays where people drive from many states to take advantage of our pricing. We are sorry that your sales person did have some computer issues, but she did search the entire inventory for you and we offered many other vehicles at the advertised price. I am sorry that we couldn’t include the tax in the price like you adamantly requested. The taxes are separate and go to your local county. We would love to assist in the future. Please let us know whatever we could do. Sincerely, Tim Lambert

Aug 04, 2015 -

Landmark Dodge Chrysler Jeep Ram responded

We are very sorry you feel this way. I hope you can appreciate as the nation’s largest Dodge dealer that we turn our inventory very quickly, especially on Saturdays where people drive from many states to take advantage of our pricing. We are sorry that your sales person did have some computer issues, but she did search the entire inventory for you and we offered many other vehicles at the advertised price. I am sorry that we couldn’t include the tax in the price like you adamantly requested. The taxes are separate and go to your local county. We would love to assist in the future. Please let us know whatever we could do. Sincerely, Tim Lambert

July 14, 2015

Went way outta their way to earn my business! They made a deal happen that I didn't think was possible. We will be back when my wife is ready for a new car. More

by ferebeejeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Amaya
Jul 14, 2015 -

Landmark Dodge Chrysler Jeep Ram responded

We appreciate you for letting others know about your experience at Landmark Dodge Chrysler Jeep Morrow. If you ever need anything in the future, please don't hesitate to let us know. Enjoy your new vehicle and take care! Sincerely, Tim Lambert

July 13, 2015

The "Jose Calderon" Experience (Mr. J White) I went to Landmark Dodge in Morrow Georgia about 2 Fridays ago and had the best car experience of my life. I purchased a 2015 Dodge Challenger with gr More

by jwhite15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Calderon
Jul 14, 2015 -

Landmark Dodge Chrysler Jeep Ram responded

We appreciate you taking the time to share your experience with us and are happy to hear that Jose was able to meet your needs. At Landmark Dodge Chrysler Jeep Morrow, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Enjoy your Dodge Challenger! We look forward to assisting you with your future sales and service needs. Sincerely, Tim Lambert

July 13, 2015

Great deal, Great Service. I needed to get rid of my old car that I owed too much on. Landmark Dodge was able to get it done for me even though my credit wasn't the best. I li More

by Big Sugar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mason
Jul 14, 2015 -

Landmark Dodge Chrysler Jeep Ram responded

We appreciate you taking time to leave us a great review! We are pleased to hear Mark did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Tim Lambert

July 13, 2015

Perfect Fit I recently purchased a Dodge Durango from Landmark Dodge. My salesman Sean Goodwin was polite, knowledgeable and accommodating. Most important the ser More

by Jwilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Goodwin
Jul 14, 2015 -

Landmark Dodge Chrysler Jeep Ram responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Sean was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Tim Lambert

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