Landmark Dodge Chrysler Jeep Ram

Worst Experience Slim inventory, truck smelled like smoke could not finance. Went to Don Jackson Jonesboro got better deal and newer truck. All about money nothing e Slim inventory, truck smelled like smoke could not finance. Went to Don Jackson Jonesboro got better deal and newer truck. All about money nothing else. No people skills. Started inq about truck early Jan. wasbnot focused on me as a customer. More

New Dodge Ram 1500 Great experience with Evan Biddle who made this purchase easy to do from initial contact through truck selection. The drive of almost 200 miles was w Great experience with Evan Biddle who made this purchase easy to do from initial contact through truck selection. The drive of almost 200 miles was worth it. More

Irresponsible and Unprofessional Though the issue was not intentional the customer service provided by associates at this business was unacceptable and disrespectful. I had called to Though the issue was not intentional the customer service provided by associates at this business was unacceptable and disrespectful. I had called to voice my concerns to the management staff. Though there are members of the staff that seemed genuinely concerned with my issues. The initial manager I made contact with was disrespectful, unprofessional, ostentatious. This was the behavior that I found to be unacceptable. Additionally, the company should have offered a rental vehicle until the issue was resolved. I missed work, my wife missed appointments for herself and our children. and we had to call family to pick us up to return home, due to the issue. Basically I was without a vehicle for a day, when I was not at fault. Lastly, I requested to speak with the owner, since he personally (according to the associates at the business) denied my request for a rental. I was told by his assistant that there was no contact information for him, and would not schedule a meeting, provide a email, or phone number for the owner. Subsequently, she stated that I would never speak with the owner and I should basically move on. In closing I have found out that at Landmark Dodge Chrysler Jeep, LLC. everyone is a manager, but no one is responsible. I was passed from Manager to manager each stating that the other was their supervisor and they were just doing what they were told by the owner. When asked to speak to owner, there is no contact for the owner. Needless to say this will be the last vehicle I will purchase from this company. They are not all bad people, but some lack the character to do the right thing. Instead, they wait for someone else to make it right. Though the issue is in the process of being resolved and they are making an effort to change the VIN Numbers. The Fact that I was at a loss for something I did not do, and the company basically stated it will be ok to drive the car with illegitimate paperwork has soiled my relationship with this dealer. More

2015 Jeep Unlimited I was in the market for a new Jeep. I used true car to find the best price. After arriving at Landmark I was met by Evan Biddle. He was very helpful a I was in the market for a new Jeep. I used true car to find the best price. After arriving at Landmark I was met by Evan Biddle. He was very helpful and got a better price than True Car. Thanks Evan for the hard word. More

great services I would recommend Michael Winfree he was great and very patient with me not knowing what I wanted however I did end up with an amazing deal and th I would recommend Michael Winfree he was great and very patient with me not knowing what I wanted however I did end up with an amazing deal and the perfect vehicle for me More

Michael Collins My experience at this dealership was very positive, the Sales Rep,Michael delivered everything i requested without a lot of back and forth,he made you My experience at this dealership was very positive, the Sales Rep,Michael delivered everything i requested without a lot of back and forth,he made you feel comfortable and right at home,I would and will recommend Michael and this dealership to all my family and friends. o More

Great Buying experience Charles was a great help to me. Charles provided good information about the vehicle I purchased and he did not pressure me to buy. I was able to wal Charles was a great help to me. Charles provided good information about the vehicle I purchased and he did not pressure me to buy. I was able to walk around and feel comfortable without all the sales hounds try to get my attention to buy a vehicle. Awesome Experience!!! More

Happy! Chuck Huesca was such a pleasure to work with. On the other hand his manager, Don't know his name because he never told me. This is the third vehicle Chuck Huesca was such a pleasure to work with. On the other hand his manager, Don't know his name because he never told me. This is the third vehicle I have purchased from Landmark. The only difference this time is, the car is for my son. My son is actively serving and wanted another vehicle. Chuck was very respectful but his manager was not as respectful with this process. I had the pleasure to work with Joe Graves. This was a two venture to purchase this vehicle for my son....totally unnecessary. Thank you Chuck and Joe, my son will be pleased upon his return to stateside. More

My recent experience at Landmark Dodge in Morrow, GA This was just one of our many times to Landmark Dodge. This is also our 5th purchase from Landmark Dodge. Every time we have come, we have always gott This was just one of our many times to Landmark Dodge. This is also our 5th purchase from Landmark Dodge. Every time we have come, we have always gotten a really good deal and the customer service and satisfaction has always been their goal. There were a few complications and miss communication situations but by the end of our experience, it was definitely made up to us. We had started with one salesman but ended up with Richard Charlton, who we have used before. We are so grateful for him and how he was determined and how he made it his goal to make up for any short comings that we had previously experienced. After this, we will still continue to use Landmark Dodge. We also want to thank Derrick Daniels and Tim the GM! Thank you so much! More

Amazing Been all over the trying to see if anyone can help get into and everyone kept trying to give me something I didn't want. Michael Bernard call and conv Been all over the trying to see if anyone can help get into and everyone kept trying to give me something I didn't want. Michael Bernard call and convince me to come in and made sure I got something I would love. He did everything in his power to help to get the perfect car despite my credit. More