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Landmark Dodge Chrysler Jeep Ram
Morrow, GA
702 Reviews
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Showing 702 reviews
April 17, 2014
Great service always! Just recently I went in to purchase some new tires and to have some routine maintenance done to my 2012 Dodge Charger R/T, and the service I got was s Just recently I went in to purchase some new tires and to have some routine maintenance done to my 2012 Dodge Charger R/T, and the service I got was spectacular. I always enjoy coming to the service department to get any work done to my car because I trust them to take care of my car just like it was their own. I've been dealing with Mike Crouch and his service team for some years now, and If I have any issue, it's always taken care of, and I leave a very happy customer. They are very professional, and I would recommend anyone to visit Landmark Dodge's service department. More
by tribal374
Employees Worked With
Mike Crouch and the entire sevice department
April 10, 2014
Purchase of new 2014 journey r/t I was looking for a new suv with 3 rows of seats. On line I came across the discounted price on the vehicle I was looking for. I contacted the dealers I was looking for a new suv with 3 rows of seats. On line I came across the discounted price on the vehicle I was looking for. I contacted the dealership and made an appointment. The sales representative, Evan, had the car ready for me to look at. He explained all the features before I took it for a test drive. The negotiating part was not too bad. At first I was offered a much lower amount for my trade in than expected. We went back and forth and finally settled for an amount slightly lower than what I was hoping for. The rest was easy. Everybody was very professional and helpful. More
by pejomaub
Employees Worked With
Evan Biddle
April 05, 2014
Geat Experience My overall car buying experience was great. Evan did a great job of giving me what I needed, giving great customer service and being laid back through My overall car buying experience was great. Evan did a great job of giving me what I needed, giving great customer service and being laid back throughout the entire process. I would definitely recommend this dealership to other individuals but more specifically Evan Biddle. More
by BenMcDade
Employees Worked With
Evan Biddle
April 03, 2014
I was able to finally see and test drive the new Ram 1500 with the V6 Eco Diesel engine. That was all it took for me. I have 175 miles so far and I'm loving it. You have to drive it to believe how good this with the V6 Eco Diesel engine. That was all it took for me. I have 175 miles so far and I'm loving it. You have to drive it to believe how good this truck is. Rodney and Chuck were straight forward and I believe honest to deal with. This truck is brand new, I was told I bought the first one in GA. They were 6 months later than Dodge advertised but I will tell you- well worth the wait. More
by kengroover
Employees Worked With
Chuck McCall
April 03, 2014
1st time Dodge Owner I purchased my vehicle on 02/15/2014 (2C3CDXCTXDH578113). Drove it home and the check engine light came on 02/17/2014. I returned to the dealership on I purchased my vehicle on 02/15/2014 (2C3CDXCTXDH578113). Drove it home and the check engine light came on 02/17/2014. I returned to the dealership on the same day. The service writer at the time advised me that it was a "code 13", but due the volume of cars they had under repair they couldn't even look at mine until a week later (02/24/2014). I returned on 02/24/2014 as requested and left my vehicle. I was advised it would be a 2 to 6 hour repair job. As of 02/25/2014, I had not heard from the dealership so I called them. When I did get someone on the line I was advised that they had to order parts and once the part got it my vehicle would be ready. I called again on 02/27/2014 and was advised that my part had just arrived 2 hours prior to my call and they would get it installed as soon as possible. I called again about my vehicle on 03/03/2014 and was advised that my vehicle was test driven, but was not ready to go yet. On 03/04/2014, the service writer called me back and advised that they had to order a wiring harness that was on back order and that they had no "ETA" on when they could get it. It still has never been explained what is wrong with the car, nor has it been explained why they have to keep ordering parts? nor have they explained how a Dealership has to back order parts. As of this writing my vehicle has been in the shop for half the time I have owned it. Update 03/11/2014: So I finally contacted the “Chrysler Customer Service" number and was advised that they were aware of the problem and would be forwarding my complaint to "The Back Order Parts Division". (What the heck is that???) I had to return the rental that was covered in my warranty because it only provides for 5-days of coverage. (Yes, you have a maximum of 5 days coverage even when parts are back ordered three weeks.) The Customer service person then told me that the Service Manager would be calling me. Five days later, I still have not heard from the Service manager. I did however get a call from Chrysler advising me to call the Service department. Why should I have to do that? I'm the customer. They should be servicing me. So as of this date I have owned the car for four weeks, driven it for three days, and it's been in the shop ever since with no estimated time of repair and no compensation for my time lost at work, vacations cancelled, and extra incurred expenses of substitute travel. I finally got a call on March 28th stating the part (A wiring harness) had just arrived in Atlanta and It should be installed soon. On April 1st I got a call stating the harness that had taken 3 weeks to arrive came in with a broken wire on it, but it was being worked and should be ready soon. So as of this date I still am without a car, although I purchased one on February 17th. I have incurred numberous expenses in alternate travel and there is still no compensation or estimated time for the return of my vehicle. The same details have been sent to Chrysler, as well as to Mr. Lambert with no reponses. My intention is in no way meant to slam Landmark because the men and women that work there are great people (when you can get them on the phone), but this story needed to be shared. Six weeks is a bit much to have been waiting. On another note they did send me the free three month trial for the satellite radio, however since the car has been in the garage for a month and a half already I guess that's not a plus. Even when it is repaired, I wonder if the shuttle will come get me? Doubt it :-)_ More
by griser
Employees Worked With
Kevin Cowart
April 02, 2014
My overall experience was great! This is our second new car that we purchased from Landmark in Morrow. I would recommend to purchase a vehicle here. I was pleased with the customer s This is our second new car that we purchased from Landmark in Morrow. I would recommend to purchase a vehicle here. I was pleased with the customer service, their willingness to work with me and making sure I was completely satisfied. Special thanks to my Wonderful Salesman Don Ugonabo and the managers Dale Ayers and Tim Lambert!! More
by schant
Employees Worked With
Don Ugonabo
April 02, 2014
I had an awesome experience and Kavont'e was very helpful Kavont'e responded in a timely manner and made my car buying experience an easy process. He listened to what was important to have with my new car pu Kavont'e responded in a timely manner and made my car buying experience an easy process. He listened to what was important to have with my new car purchase and worked to ensure customer satisfaction. I was very impressed with the service I received from Kavont'e and Mike. Mike was very informative. More
by Sonclalen
Employees Worked With
Kavont'e Ivery
April 01, 2014
Evan help make it possible for me to take home my new 2014 trailhawk. He went above and beyond. I would definitely recomend to my friends and family. Thanks 2014 trailhawk. He went above and beyond. I would definitely recomend to my friends and family. Thanks More
by johnbierman
Employees Worked With
Evan Biddle
March 30, 2014
Great Experience Rodney was very informative and straight forward from the beginning. He was also concerned with not wasting our time, by giving realistic options and Rodney was very informative and straight forward from the beginning. He was also concerned with not wasting our time, by giving realistic options and knowing what could be the best option for our price range. More
by smithsl8787
March 29, 2014
Antawyn Griffin Service was really great. Would definitely recommend to my family and friends. Prices was good. I was able to get the exact car I wanted. Great job! Service was really great. Would definitely recommend to my family and friends. Prices was good. I was able to get the exact car I wanted. Great job! More
by Hdbshdhdjdj
Employees Worked With
Russ Thomas
