Landmark Dodge Chrysler Jeep Ram
Morrow, GA
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Joe Graves is a great asset to Landmark Dodge.He has great customer service skills,and is very honest.I will recomend Joe to anyone looking for a vehicle.Thanks Joe!!! great customer service skills,and is very honest.I will recomend Joe to anyone looking for a vehicle.Thanks Joe!!! More
Mike and Rodney did an excellent job with my purchase of a new Grand Cherokee. They had the exact model I wanted, in the right color combination. My buying decision came down to getting a good deal and go a new Grand Cherokee. They had the exact model I wanted, in the right color combination. My buying decision came down to getting a good deal and good service, and they provided that! The buying experience was very efficient and easy, and they made sure I was a happy customer. I would recommend Landmark to any car buyer and would especially recommend Mike and Rodney. More
I was very impressed with joe graves he was presistant about what he was doing this guy was amazing. I didnt have much time he got me in and out. If I would sum it all up I would say if I ever want to bu about what he was doing this guy was amazing. I didnt have much time he got me in and out. If I would sum it all up I would say if I ever want to buy another vehicle or hear about anyone trying to buy a car go to landmark dodge and see joe graves . Joe is the best salesman your could ever have thank you. More
Chuck and Freddie were fantastic! Chuck worked very hard to get us into the car we wanted, and he worked out the deal we wanted, while Freddie made sure the figures and overall price was what we could affor to get us into the car we wanted, and he worked out the deal we wanted, while Freddie made sure the figures and overall price was what we could afford and wnat was promised to us. The overall expereince was a pleasent and we are very happy. As long-time customers, we will continue to refer others to Landmark Dodge! More
This is the 4 th time I bought a new car at Landmark. The only thing I have to say is that it is better every time. If you are a braves' fan you must ask for Mike. I can assure you that mike is the best pers only thing I have to say is that it is better every time. If you are a braves' fan you must ask for Mike. I can assure you that mike is the best person I worked with at Landmark (not only because he is a Braves' fan). If you want a great experience go there! The price was what I expected, I did have to work it out tho :) More
Joe was friendly and very professional. We enjoyed working with Joe. He definately did a great job working with us. If we need anything or another vehicle. We will definately revisit Landmark Dodge working with Joe. He definately did a great job working with us. If we need anything or another vehicle. We will definately revisit Landmark Dodge and ask for Joe Graves. More
The sales process at Landmark Dodge was low pressure and smooth. Austin Masters (the sales rep) was polite, patient, and knowledgeable. He was a pleasure to work with. Post sales, however, the process and s smooth. Austin Masters (the sales rep) was polite, patient, and knowledgeable. He was a pleasure to work with. Post sales, however, the process and service was less than disappointing. I waited for over 2 and a half hours to see a Finance Manager to sign the paperwork. I was told repeatedly "Just a few more minutes." When I did in fact meet with the Finance Manager I was told that I should have expected to wait a prolonged amount of time at any car dealership on the last day of a sales month (something I have never experienced in all my years of buying numerous vehicles...even on the last day of a sales month). Several days later, the Finance Manager I had dealt with, called 3 times and texted twice within a 40 minute period (while I was at work during a normal work day) because he had forgotten to collect my down payment. I stipulated I would be willing to give him credit card number over the phone. He stated that was unacceptable and I would have to scan and email a double sided image of my credit card to him or he would have the sales rep come to my home and demand a check and/or have the car removed from my posession and held until payment was receieved. After some argument he reluctantly took my credit card number and hung up. I asked to speak to the General Manager to give feedback but was passed to his assistant. After some discussion and an email recounting my experience, I received an email back from his assistant apologizing and stating that "People make mistakes." The lack of professionalism and common courtesy was unacceptable, especially have just spent several tens of thousands of dollars at their business. In defense of Landmark, a couple of weeks after voicing my less than satisfactory experience a manager by the name of Eric personally called me to apologize on behalf of the dealership and those involved. He stated that the finance manager had been coached on the situation so as to avoid it happening again in the future and invited me to personally call him next time I needed service for a complimentary oil change and full vehicle detail. While the experience may have initially been confrontational, the follow up was certainly more than redeeeming. More
Great experience at Landmark. Sal, Dale, Patrick were all a pleasure to interact with and made the entire experience so easy. By far the most pleasant buying experience I've had in the Atlanta area. Th all a pleasure to interact with and made the entire experience so easy. By far the most pleasant buying experience I've had in the Atlanta area. The dealership is very clean and nicely laid out, the staff is highly professional, friendly, and really go out of their way to make the buying experience easy. They all have a great sense of humor as well. I would encourage anyone to purchase a vehicle at Landmark! More
Tim found the perfect van at the best price and Justin traveled to get it and Ian did the paper work and explained all of the bells and whistles on the van. Ian had good answers for my dumb questions and traveled to get it and Ian did the paper work and explained all of the bells and whistles on the van. Ian had good answers for my dumb questions and made me feel comfortable. He is a knowledgeable and helpful employyee. The scary process of buying a new car was removed by these great guys at Landmark. It was a nice experience and I look forward to having the van serviced there even though I live 2 miles away from another Chrysler dealership. More


