Landmark Dodge Chrysler Jeep Ram

Love my Fiat Great service. The only people that have ever serviced my Fiat and Ive never had a problem😀 They are slammed with recalls but are doing their best t Great service. The only people that have ever serviced my Fiat and Ive never had a problem😀 They are slammed with recalls but are doing their best to handle tyhe volume. More

The absolute worst car buying experience ever The person I spoke to on the phone was not even there after my wife and I drove an hour and a half. Then the salesman that came to help us pawned us o The person I spoke to on the phone was not even there after my wife and I drove an hour and a half. Then the salesman that came to help us pawned us off on someone else within two minutes of us talking to him. No one there knew anything about the car lot. Every salesman was out side setting off alarms trying to find the car or truck they were looking for including ours. When we found the truck we were looking for the price went up seven thousand dollars from the Internet price. Then they ran my credit six times without showing me any numbers. Which was denied for the reason the manager said was the truck wasn't worth what they were asking because they was trying to give six thousand dollars less than five other car lots before them. Which by the way all off them showed me numbers and didn't run my credit because the numbers were higher than I wanted to go More

Not Upfront or Honest I bought a jeep renegade in February 2016 from Sean, who was an excellent salesman and did everything he could for us. Now the finance department I bought a jeep renegade in February 2016 from Sean, who was an excellent salesman and did everything he could for us. Now the finance department not so great. Your wait for hours. The make you feel as if your going through a criminal background check. Finally when it is time to sign paperwork your exhausted and believe what your told. I was told I would get 2 free oil changes and tire rotation, 5 months later someone told me to double check my contract and sure enough they charged me $251.00 for my free oil change and tire rotation. BEWARE EVERYONE READ YOU CONTRACTS AND BE FRESH AND AWARE. Bonnie J More

Very Disappointed I purchased my Jeep Cherokee on May 28 and a month later my vehicle was being towed to the nearest Jeep dealership. Since June 28, I have made payme I purchased my Jeep Cherokee on May 28 and a month later my vehicle was being towed to the nearest Jeep dealership. Since June 28, I have made payments on a vehicle I can't drive and no one seems to know how to fix it. I have been told it's the wiring then I was told it was the computer. I let my salesman know about the situation and all I got was I will call you back only to never hear from him, which was surprising considering the great customer service I had when purchasing the vehicle. It's amazing how little help you get once the purchase is made from the dealership or Chrysler Jeep. More

Landmark Jeep Maintenance Issues In Dec, my Grand Cherokee Jeep engine light came on. I called Landmark to make an appointment and was told that I could not get an appointment for 3 In Dec, my Grand Cherokee Jeep engine light came on. I called Landmark to make an appointment and was told that I could not get an appointment for 30 days. So, I contacted another Jeep dealer and was able to get it in for repair within 2 days. The engine light came on again a few months ago, so I called for an appointment at Landmark again. The earliest I could get an appointment was two and a half weeks. I dropped the vehicle off at the appointed time. After a day, I started calling to check on it. Could not connect with the service agent all day. He finally returned my call at 6 pm to inform me that my car might be ready the next day. It was finally ready for pickup, just before closing. The engine light came on a third time about three weeks ago, so I called Landmark to make an appointment. Again, I was told that the earliest would be 2 and a half weeks. So, I accepted the date and time and agreed to drop my Jeep off the day prior to my appointment. On the day that I dropped off my Jeep, I was told by the service agent that they would get to it within the next three days. This was the first time that anyone had mentioned this period. So, I left the car there for first two days and started calling to check on it on day two and to notify the agent that I need the car back the next day for trip. I could not reach the service agent all day after leave a number of messages, so I called the front office who tracked down my service agent and informed her of my need for the Jeep on the next day. The front office came back on the phone and informed me that my service agent said that my Jeep could be picked up today at anytime. No effort was made to complete the repair, even though I told them that I would be picking it up between 5 and 6 pm. When I picked up my Jeep at 5 pm, the agent told me that my Jeep was next in line for repair. Based on these experiences, with Landmarks Maintenance, I will no longer have my vehicle serviced there. This is the most inefficient vehicle maintenance program that I have ever had to work with, especially since I purchased my vehicle from there. Even though I love my Jeep and will be trading it for another utility vehicle at the end of this year, I would definitely never consider purchasing from Landmark. Until Landmark’s maintenance resources catches up with the number of vehicles sold/repair, Landmark will never be able to provide appropriate maintenance to its customers with new or used vehicles. Colonel (RET) Charles S. Keller Office 678-895-7602 Home 770-507-8367 More

Call and made an appointment to get someone to check the gps Gps was not working I had only had the truck for one week. So I called and made an appointment to take it in the next morning at 7:15am. Got there and Gps was not working I had only had the truck for one week. So I called and made an appointment to take it in the next morning at 7:15am. Got there and was told that I did not have an appointment to get someone to check it out.. got back home called to talk to the service manager and left two messages and they have not returned my call..I do not rec amend this dealership. They get in a hurry to sell you an auto but not to service it after the fact... More

Hoodwinked! But God is good! I went to landmark in may to purchase a vehicle. told them what I could afford. I was assured they would help me and Id be within my budget when I was I went to landmark in may to purchase a vehicle. told them what I could afford. I was assured they would help me and Id be within my budget when I was done. I would never ever recommend Landmark to anyone I know. I have a great deal of friends and family that just relocated and I'm telling them go to any other dealer!!!!! I was sold a Chrysler 200 for 32,000 dollars when it only values 16, 000 the most by the black car book! they added all kinds of bogus charges that took my payment from 455 which Vernell the sales person first promised up too 600 dollars for a period of six years. I tried to return the vehicle because the ally bank said the dealer could take back the car and do a "flat cancel" on it because it was not yet established. Knowing they put me in negative equity from the beginning I even asked them to allow me a different vehicle that would be worth that kind of money they refused to help me. Its funny how when I walked in the first day they were all nice and helpful but when I returned with my concern Mr. Vernells demeaner change and when I walked into the dealer instead of taking me to the back when we entered to address my concern he came out like what what whats going on! like we were in the hood and having a beef. A persons true character is shown when you feel like your back is against the wall and he totally changed my perception of him and who he truly is. His real colors came out that day! I'm now stuck with a vehicle I don't want to be in for more money than I can afford and I have to at least pay for it four years just to get out of the negative equity alone!!!!!!!! If it gets repossessed it will be negative on my credit! If I voluntarily return it to the bank it will be on my credit! But God is good and trust me he sees all! You might be laughing at me but Landmark will suffer for what they do honest hardworking Godfearing people!!!!!!! Pissed off Dianne ! More

Fantastic team. Landmark Dodge made me feel welcome and valued as a customer. Everyone was friendly and courteous. Nick Bobo , Chamas (champ) Plummer and Yosef . Cham Landmark Dodge made me feel welcome and valued as a customer. Everyone was friendly and courteous. Nick Bobo , Chamas (champ) Plummer and Yosef . Champ was the first salesman I talked with. He got the deal started even sent me pictures of the car I wanted just to make sure it was the right one. He answered all my questions of which there were many. He then handed me off to Nick who finished getting all the paper work to my credit union. Nick met me at the front counter the next day and treated me like he had known me all his life. He and Champ are truly a credit to their profession. I was then turned over to Yosef who walked me through all of the forms and explained everything as we went. He was very laid back but professional. After I bought the car Nick sat in it with me and went over all the options and even helped me get signed up to the uconnect system. I highly recommend Landmark dodge for your car buying needs. Nick Champ and Yosef will make worth your while. I would indeed buy another vehicle from this dealership. Bryan Griffin A very satisfied customer. More

Great Frankie was great salesman. No pressure and explain all the features of the new truck we bought. He try is best to get it to my price, but he did all Frankie was great salesman. No pressure and explain all the features of the new truck we bought. He try is best to get it to my price, but he did all he can do. I wasn't feeling the sales manager, feel like he was trying to sell the truck. We was going back and forth over 3k. But all in all Frankie made it worth it. More

Upfront & Honest Michael Winfree is by far the most professional and honest car salesman I've ever come across. I am guarded by salesmen at any sales lot because they Michael Winfree is by far the most professional and honest car salesman I've ever come across. I am guarded by salesmen at any sales lot because they will tell you anything even they know it's not right. Mr. Winfree keeps his promise to help you with your vehicle needs, he went above and beyond duty to get us a great deal even though we were upside down on our old vehicle. He worked a miracle! I highly recommend your transaction and service needs be guided by him. Call him today! More