Landmark Ford

I do not recommend this dealership. I had some really bad experiences with them. They are either incompetent or deceitful. My vehicle had to be towed into their service center while it I had some really bad experiences with them. They are either incompetent or deceitful. My vehicle had to be towed into their service center while it was under warranty. They acted like they couldn't find the problem after bringing it back 4 times within a week. Everytime I got it back it drove better but it was not fixed at all with bad symptoms. The whole experience was very suspicious. At the time I didn't know much about vehicles yet I found the problem which WAS under warranty. As soon as they found out I know what happened, they completely ignore me and will not respond to my attempts to contact them. If they were actually trying to save money, well, people are becoming size to them, yet its possible they are just very incompetent and lazy. Either way, their behavior is unacceptable. Thanks to them I learned how to do my own maintenance and they lost another customer. More

One of the best things about Mick Corliss is just how honest he is. I don't think customers expect that in the world of car sales, but he amazing. He gave us all the information we needed including the d honest he is. I don't think customers expect that in the world of car sales, but he amazing. He gave us all the information we needed including the downsides of each option. I really appreciated that. Knowing the pros and cons made it possible to make the right choice. Thanks! More

After reading the reviews, I see there is a pattern and that I'm not the only one that was subjected to this kind of service. Short version, I took my car in, they fixed it for just under $1,100 and a wee that I'm not the only one that was subjected to this kind of service. Short version, I took my car in, they fixed it for just under $1,100 and a week later it breaks down. The frustrating part is the technician, Kyle, charged me for two diagnosis checks because he was unable to find the problem within the allotted time. I give them the car again to be fixed and they come back telling me the cost to fix it would be just under $16,000. I definitely feel Kyle, the technician, should have caught that major repair issue in the beginning of this whole process. Now I'm out almost $1,100 for something that should never have been done in the first place. If you have a Ford and it needs to serviced at a dealership, I would try a different one. Kathy is who I dealt with and she was pretty good. She wasn't best at returning phone calls, but when I spoke to her she was detail oriented and gave me the necessary information to make a choice regarding the matter. More

My salesman, Jeff Sleight was great! He kept me informed during the entire truck ordering and buying process and was very personable, nice and easy to work with the entire time. I would He kept me informed during the entire truck ordering and buying process and was very personable, nice and easy to work with the entire time. I would definitely recommend him and would use him again on any future purchases with Landmark Ford. More

Very easy to do business with, Jeff Sleight is an outstanding individual to work with outstanding individual to work with More

Service and follow up communication was great. Only concern is that the vehicle was not repaired 100%. Had to return to the dealership to have an oil leak repaired that should have been caught bef Only concern is that the vehicle was not repaired 100%. Had to return to the dealership to have an oil leak repaired that should have been caught before I was allowed to take the truck home. More

Worst service I've ever experienced. Had the car for 13 days to perform a check up and normal service for the mileage. I was informed they had to wait for a part to correct a brake ligh Had the car for 13 days to perform a check up and normal service for the mileage. I was informed they had to wait for a part to correct a brake light that always remained on and fix the fan switch for the airconditioner. was told it might take a FEW DAYS to get the parts. I left the truck and never heard an update without an inquiry from me. I was informed the trucks fluids, brakes, tires and drive train were fine and/or serviced. After 13 days I finally got the truck? I was rarely updated by the technical team leader or his manager unless I inquired nor was I offered a an accomodation, rental car or even a discount for my inconvenience. The total bill was over $1600.00! And, I defy any normal person to decipher the bill/service report I was given. To top it off, I took the car home and a few days later I parked in in my driveway that is not level. I engaged the emergency brake and it rolled own the driveway!!! Remember I was informed my brakes were fine. I'll take it elsewhere and have that fixed. The lobby folks were helpful and gracious. The service folks were alright but not very proactive. The car was returned without so much as a wiped clean dashboard. More

This place is terrible, no communication, over priced. Go somewhere else, trust me. I had to call multiple times, leave a bunch of messages, just to find out what was going on with my car. Go somewhere else, trust me. I had to call multiple times, leave a bunch of messages, just to find out what was going on with my car. More

Jeffrey kept me well informed on our purchase, very helpful, and never too busy for a phone call. He went above an beyond while taking my call and organizing my delivery while on his vacation/fishing t helpful, and never too busy for a phone call. He went above an beyond while taking my call and organizing my delivery while on his vacation/fishing trip. In addition, Aaron Weeks and the rest of the Landmark team made me feel comfortable throughout the purchase process. Overall, I'm very satisfied with my experience. More