Landmark Ford

I got Charlie Wilson on the phone after a bad attempt to buy my CMax via the Internet at another dealership in Portland where I was about to be scammed but got out in time. I told Charlie about my experienc buy my CMax via the Internet at another dealership in Portland where I was about to be scammed but got out in time. I told Charlie about my experience right away. He listened and promptly assured me, he would not use the same tactics. Since I was out of state, I flew in to buy the car and Charlie picked me up at the airport. The price of the car was exactly as agreed and Charlie professionally handled the details. I was out the door in a couple hours, no hard sell on the extended warranty by the sales manager either. I love the car and got the price and discounts appropriate and agreed upon. Charlie also promised he'd answer all questions in the future and so far he has been good to his word. Thanks for your honesty and integrity. More

Contacted Landmark via Internet, and was engaged by Tom Rayner. Tom was immediately responsive on all of our front-end queries, including what was available in their inventory. (I should also mention tha Rayner. Tom was immediately responsive on all of our front-end queries, including what was available in their inventory. (I should also mention that this was the first time ever we had seriously considered buying a new "American" car, having always before bought either Japanese or German products.) We were looking for a hybrid, with estimated mpg in the mid-40's, which uses "Regular" fuel, auto transmission, which would be towable behind our motor coach without any warranty-voiding alterations to the drive-train. In addition, we wanted an attractive "white" color, and an assortment of power and electronic gadgetry, as well as, leather or as a minimum, leather-trim seats.Tom researched Landmark's inventory and the models' capabilities and assured us he could meet our needs for color, trim, vehicle-function, as well as, tow-ability. We went in to the dealership, met Tom, test-drove and bought the 2014 pearlescent white Fusion Hybrid Titanium model using two existing trade-in vehicles as our down payment; on balance we were treated fairly on trade-in values, got additional factory and dealer incentives, a bit of discretionary flexibility by Tom and his boss, and an excellent APR for a 48-month financing. Tom is a veteran sales guy, 13-years at Landmark, knowledgeable of their products, very easy to work with, and committed to doing the deal. As for their service department, I have had years of experience taking a company car for routine maintenance at their service department, which is every bit as professional and friendly as their sales-side. We highly recommend Tom Rayner and Landmark Ford in Portland if you are considering a new or used car. Bill and Jennifer Karns More

we dealt with landmark ford before and we were very satisfied.we are very happy with the ford escape. we also use your service department. sincerly yours joe and karin westphal satisfied.we are very happy with the ford escape. we also use your service department. sincerly yours joe and karin westphal More

As with my previous 3 experiences, my lastest purchase from Landmark Ford was awesome. Rex Demello was my sales representative. Very courtious, professional and knowledgable, Rex is definately my go to ca from Landmark Ford was awesome. Rex Demello was my sales representative. Very courtious, professional and knowledgable, Rex is definately my go to car guy and has earned my business. Bob Lustbader helped finalize financing and explained all various options available during the purchase. Together they made my buying expeience very pleasent and I am confident I made the correct choice in returning to Landmark for my purchase. If I did not think I would get the finest service in the industry from Landmark Ford I would not have returned 4 times to purchase vehicles. Michael B Hale Highly satisfied customer More

very polite and they left my engine compartment cleaner than they found it,and they washed the exterior. the waiting room was clean and comfortable. than they found it,and they washed the exterior. the waiting room was clean and comfortable. More

MIke Walker and his Red Team are providing excellent service to two Ford vehicles. This time I had heard a noise on my Ford F250 truck. Mike listened, took notes and next day he and his team had diagnos service to two Ford vehicles. This time I had heard a noise on my Ford F250 truck. Mike listened, took notes and next day he and his team had diagnosed the problem, a failing catalytic converter. The repair was done in a timely manner and with very good workmanship and quality. Mike kept me informed about the progress and called immediately when my truck was ready to be picked up. I can full-heartedly recommend Mike Walker, the Red Team and Landmark Ford in general for extreme quality and unsurpassed business and work ethics. Thank you, Wolfgang Dempke More

Some say it isn't possible to buy a new car using only the internet and email. But Charlie Wilson at Landmark made it happen for me - from quote to delivery. No hype, no hassle, no sales pitches - j only the internet and email. But Charlie Wilson at Landmark made it happen for me - from quote to delivery. No hype, no hassle, no sales pitches - just great service and excellent follow-up in ordering and delivering exactly the car I wanted from Ford. Thank you, Charlie and Landmark for a great buying experience! More

I was on my way to work and the tire light went on. Never having this happen before I didn't know what it meant. I went directly to the dealership without an appointment and was received as if I had o Never having this happen before I didn't know what it meant. I went directly to the dealership without an appointment and was received as if I had one. I was explained what the light might mean and asked if I wanted to leave the car for service. I did. A Landmark employee drove me to work. 4 hours later I got a call that the car was ready and asked it I wanted it washed before picking it up. When I got there my shiny car was waiting for me and the cost of service was ZERO. It turns out my tires were low and the cold also caused the pressure to change in my tires. They brought the tires up to the correct amount. They could have charged me for labor but didn't. WOW. Who does that today? LANDMARK FORD. A great experience. More

The service team got me "on the lube rack" almost immediately when I arrived at my appointment time. I waited for the service team to do their job, and visited the folks at the retail parts co almost immediately when I arrived at my appointment time. I waited for the service team to do their job, and visited the folks at the retail parts counter where I had a few questions, answered promptly and very informatively and accurately. All my curiosities and wishes were thoughtfully and effectively (& equitably) addressed. Everyone there treated me as if I were the only customer in the place (although there were a couple of dozen others, being treated just the same). I have done business with Landmark Ford for at least a couple of decades by now, and can not think of a any other dealership that has consistently treated me with the same respect, honesty and genuine care that has come my way from Landmark Ford. Landmark Ford is quite simply a place where I can buy anything from from a new (or used) vehicle, or service & repairs, or parts and get a fair and honest deal in the process...over & over for years & years. More

Jared was very cordial and listened to my concerns for bringing in our vehicle. He had a mechanic do a drive with me to diagnosis the issue I brought the vehicle in for. Upon our return, he listened to th bringing in our vehicle. He had a mechanic do a drive with me to diagnosis the issue I brought the vehicle in for. Upon our return, he listened to the facts and stated that he would get all taken care of. He did that and more. Since our Sync had to be updated we needed our phone repaired to the vehicle. He took the extra time to do it and make sure all was working to our satisfaction before we left. The vehicle was washed and ready for my pick up in the amount of time which I was quoted. Would highly recommend Jared and Landmark Ford to all my friends. More