Landmark Ford - Service Center

MKX Service Needed Landmark Lincoln offers extended hours that our dealership in Salem Oregon does not. I was able to get an appointment in one day where as in Salem I Landmark Lincoln offers extended hours that our dealership in Salem Oregon does not. I was able to get an appointment in one day where as in Salem I had to wait a week. It was worthe the time to drive to Tigard. Thanks Von for the great service to you and your team. More

The staff was excellent The detail department did a very good job of cleaning my truck with the coupon for new car owners. They did a very good job getting the dog hairs and The detail department did a very good job of cleaning my truck with the coupon for new car owners. They did a very good job getting the dog hairs and slobber off the passenger side door and dashboard, My seats were vacuumed of dog hairs also. They took the extra effort to deliver my truck to the service department when they were done cleaning it. The service department did a quick and good job of changing my oil, rotating my tires and completing the vehicle inspection. My truck is very clean and running fine on the way home. Thank you to everyone for their efforts. Also a thank you to the service department receptionist and others in the waiting room for being so friendly and helpful to me and my dog while we waited for my truck to be serviced. More

Why go anywhere else? I got in my car after work and the Tire low light was on. I didn't want to drive home 1/2 hour and then back the next morning so I popped in. Kyle to I got in my car after work and the Tire low light was on. I didn't want to drive home 1/2 hour and then back the next morning so I popped in. Kyle took my car in to check the tires immediately. Found out there were issues and some tires needed to be replaced. Luckily they were in stock. I also was ready for an oil change so I got "the works" at the same time. When it was time to check out the invoice was incorrect but everyone got on it and it was fixed. Wait time for the entire procedure was excellent and the waiting room is a great place to chill while waiting. More

Excellent Service Department Landmark Ford Service has never failed to impress. Steve Moralez (Gold Team) is always responsive to my questions and returns my calls in a very timel Landmark Ford Service has never failed to impress. Steve Moralez (Gold Team) is always responsive to my questions and returns my calls in a very timely fashion. Especially impressive, considering the current state of the market, is the fact that they do not nickel and dime you for every little thing. I cannot remember a time where they did not cut me a break or extend significant discounts when utilizing their service department. One of my favorite things about Landmark's Service is that they stay open until midnight; after getting off work and then waiting for traffic to settle down, it's very convenient to pick up my vehicle after hours. These and many more, are reasons that I will continue to use Landmark Ford as well as recommend them to friends. Thank you Steve and Landmark Ford! More

Best service I have ever had. Service Manager took care of my 2016 Lincoln MKX. I went in for an alignment and mention that a new recall item was showing for my car. A rental car h Service Manager took care of my 2016 Lincoln MKX. I went in for an alignment and mention that a new recall item was showing for my car. A rental car had already been arrange and they also took care of the recall item that day. More

Consistently great service. Long time customer, always getting great service. Always trustworthy. I feel I've always received best service for the money. Getting quality repair Long time customer, always getting great service. Always trustworthy. I feel I've always received best service for the money. Getting quality repairs and services is more cost effective to me than having to re-do what someone not as well trained and paying twice. More

Exemplary Service and Very High Quality of Work My 2011 F150 was done on time, on one of the worse snow days we have had in the Portland area in the past 30 years. 12" accumulation overnight while My 2011 F150 was done on time, on one of the worse snow days we have had in the Portland area in the past 30 years. 12" accumulation overnight while my rig was there. The dealer was closed the following day and who would expect otherwise. My own company that I work for is a very service oriented company and we were also closed out of consideration for our employees and the practicality of the situation. The next day with massive snow on the ground, Landmark was open at 7:30AM when I called and when I showed up at 10:30AM to get my truck they had dug it out of their secure storage and sitting in the pickup area warming up and waiting to go home! My bill was not unsubstantial as it is a high mileage truck (200,000 mile service, water pump, brakes and some other stuff) but they gave me a senior discount which was approximately 6% by my reckoning. On a wild weather day, the staff there was happy and I think genuinely having a great time. I could see working there myself if I wasn't thinking about retirement in a couple of years! Since I had my 1993 Thunderbird I have brought my various Ford vehicles to Landmark. The money you pay for the service you receive and the quality of work is more than fair. I have owned five new Ford vehicles which have all been serviced at Landmark. All went (very high) miles with minimal trouble with two being passed down to family members who got many years of service out of them. I attribute the longevity of my vehicles in no small part to Landmark's superior service. You will see me rating some folks below with five stars. This is not BS folks, this is for real :-) Thanks Folks! More

Qualiy service and great people! We have been getting our three Fords serviced at Landmark Ford Lincoln for many years. The service is always done right and everyone we've dealt with We have been getting our three Fords serviced at Landmark Ford Lincoln for many years. The service is always done right and everyone we've dealt with over the years have always been courteous and helpful! The service department is one of the main reasons we've purchase multiple vehicles from Landmark Ford Lincoln. More

Grrrrrrrrrrrrrreat in every way From service, to parts department, rental department, and sales , an exceptional dealership. Employees are extremely courteous and helpful . Having a From service, to parts department, rental department, and sales , an exceptional dealership. Employees are extremely courteous and helpful . Having a shuttle service that both takes you home, work, shopping, and then picks you up to get your vehicle is just a huge time saver. Have had the same service department since 2000, and keeps me buying Fords. Landmark also offers new car classes that help explain some of the new technology in the vehicles, what services are available, and answers questions one may have. Oh yeah, we just bought a 2016 F350. and a 2016 Edge. More

Excellent service Have used service department for 17 years . Honest, fast, and very helpful. Always go the extra mile to make sure customer is satisfied. One only sees Have used service department for 17 years . Honest, fast, and very helpful. Always go the extra mile to make sure customer is satisfied. One only sees sales upon purchase. It is the service center that is the most important part of vehicle ownership . Bought new 2016 F350 diesel in Oct from Landmark based on my experience with service department. More