Landmark Honda

THE SERVICE TEAM ARE SO HELPFUL AND GO OUT OF THEIR WAY TO MAKE SURE THAT THEIR CUSTOMERS LEAVE HAPPY. I WANT TO THANK THEM FOR GREAT SERVICE TO MAKE SURE THAT THEIR CUSTOMERS LEAVE HAPPY. I WANT TO THANK THEM FOR GREAT SERVICE CUSTOMER RICHARD S. BELL More

I went to the dealership on a Saturday morning because I had a light on in my instrument panel. I wasn't sure if they could check my vehicle since I didn't make an appointment and it was a Saturday. To my had a light on in my instrument panel. I wasn't sure if they could check my vehicle since I didn't make an appointment and it was a Saturday. To my surprise, my service writer,Brian Cail, was there. He greeted me by my name and with a smile. He said it was no problem for him to evaluate the vehicle. Within an hour, he told me what was wrong and corrected the problem. I am super satisfied with my service adviser, Brian Cail. He makes sure my vehicle is up to date in all of the recommended maintenance. I believe the service department is great! This dealership has pleasant workers who smile even on a Saturday! This dealership deserves the highest ratings! More

I brought my Odyssey van to your service department and was very grateful that I spoke with Mike. He was very helpful and accomodating. He explained what service was necessary and was able to schedule the was very grateful that I spoke with Mike. He was very helpful and accomodating. He explained what service was necessary and was able to schedule the repair at our convenience. What a great customer service your company have in the Service Department. Please continue to have such a great team and wonderful people like Mike in the Service Department. More

I have purchased 5 vehicles at Landmark Honda and have all service work done there. The sales dept is very professional and easy to work with it. They make purchasing a car very comfortable. Iqbal and t all service work done there. The sales dept is very professional and easy to work with it. They make purchasing a car very comfortable. Iqbal and the sales manager were vey courteous and met my needs. More

I have been using Landmark Honda with Sean Kearny for 7 years now. The service has been reliable, the cost estimates have been accurate and the staff is very friendly. I never have trouble getting a conve years now. The service has been reliable, the cost estimates have been accurate and the staff is very friendly. I never have trouble getting a convenient appointment and the work is done very quickly. I hope to continue to use this dealership for future service and repairs. More

This is my first new car purchase. I was very intimidated by the whole car buying process because I am a young female buyer and I have heard about the stereotypes of dishonest car salesmen trying to take adv by the whole car buying process because I am a young female buyer and I have heard about the stereotypes of dishonest car salesmen trying to take advantage of my demographic. This is not what happened to me at Landmark, which is why I have decided to write about my experience and recommend this dealership to anyone interested in buying a new car. My car buying experience began about a week ago, and I picked three different dealerships (based on location and sales volume). I did extensive research on the car I wanted to buy, and even bought a Consumer Report on the price of the car. After talking to all three dealerships and comparing prices, I got within the price range I wanted to pay (based on my budget and the consumer reports). I would like to note that I went through the negotiation process by myself- I didn't bring a man or another more menacing looking person with me- and still got pretty good offers. The best quote I got was from the Pohanka dealership in Fredericksburg, VA. It was about $150 under the price I was being quoted by Landmark in Alexandria, but I still chose Landmark. Here are the reasons why: - Kyle, the salesman I was talking to, was very professional and treated me with respect (the two other dealerships at some point in the negotiation process made a comment about my looks and even threw in "a date" as part of the package). Kyle was very respectful and, believe it or not, honest. He also wasn't pushy, which is much appreciated. - The location was more convenient - It was still a very good deal and within my price range Once I decided to buy the car from Landmark, I showed up at the dealership to finalize the deal. I met other people working at the dealership and they were all very sweet and helpful- made me feel great about my purchase. I would like to note that when I went by to finish the deal they didn't try to change the agreed upon price or try to pull any sketchy moves like that. The man who helped me with the financing, his name is Lloyd, went over all the options with me and explained everything very clearly. He was also very caring and respectful. The manager, Jim, who oversaw the deal was also very nice and helpful. Car buying is a huge deal. You have to take your time to do research and negotiate well the price that you want to pay. It is also very stressful given the nature and the importance of the decision you're making. I have to say, though, that I had a very positive experience and it is all thanks to the Landmark Honda of Alexandria and their customer service. I bought a 2012 Honda Civic EX and I feel great about my purchase. If I had to do it all over again, I wouldn't change my decision to go with Landmark. More

As with all the visits I have had to Landmark Honda, today was no different. I was greeted politely and swiftly by the service staff. Sean was not at his desk but helping someone else. Another fello today was no different. I was greeted politely and swiftly by the service staff. Sean was not at his desk but helping someone else. Another fellow took charge and asked to be of help. He asked diagnostic questions thoroughly and set to work to get my car in for oil change and tire check. This was a minor visit but others have been complex and comprehensive in repair. I have always gotten excellent care and service. Today Sean came over and greeted me and took over from the other fellow. He is cheerful, kind, attentive, respectful and I appreciate his excellence in work so much. He is a good listener. He always takes time to explain what will be done, and what was done, after the work is complete. He has bent over backwards in the past to get me a ride home when I needed to leave the car. He has always gotten me in for service in a timely fashion, working around my complex schedule. I can highly recommend him and his team. The guys who deliver my car to me are great too. I have rarely had to wait more than five minutes to get my car back after the work was complete. They have a nice waiting area with drinks if desired. The women who do the payment check out are hard workers, efficient and friendly as well. I love the place. Even the sales crew were great when we bought our second Honda, a CRV. I would not go anywhere else to buy my automobiles. Most of all I can trust them to do the right thing and not do unnecessary work. My van and CRV run great. Thank God for all the hard workers who care about the customers at Landmark Honda. There is a proverb in the Bible that reads, "Have you seen a man skilled in his labor? He will stand before kings; He will not stand before obscure men. Proverbs 22:29 That skill is what I see in Sean and the other workers that I have come in contact with at Landmark. People of influence and everyday people are looking for a place that they can trust to do a good job. They will find it with the Landmark team. More

I'm truly impressed with the professionalism and stock inventory of Landmark Honda.i had a very pleasant experience, and will return for all my car services and trade ins to this fine facility. Regards inventory of Landmark Honda.i had a very pleasant experience, and will return for all my car services and trade ins to this fine facility. Regards, Derek More

From start to finish I was pleased with the process my wife and I went through in purchasing our new vehicle. - Jerry ? was excellent...he was patient,thorough,knowledgeable,honest,friendly,easy going et wife and I went through in purchasing our new vehicle. - Jerry ? was excellent...he was patient,thorough,knowledgeable,honest,friendly,easy going etc. I felt he was genuinely interested in helping us determine what was best for our family.He also has a very pleasant personality. - Communication was very good with each of the staff we dealt with. - Vehicle was in perfect shape when we picked it up - Staff was very friendly - Never felt pressured - My only negative comment would be with the process regarding the extended warranty. I felt there was subtle pressure to purchase the warranty on the spot without the opportunity to research whether or not is was something we felt we needed. More