
Landmark Honda
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
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I would give this dealership zero stars if I could. They are deceptive and pushy when purchasing, and combative and unhelpful when you have issues. Every interaction with them was frustrating and diffi They are deceptive and pushy when purchasing, and combative and unhelpful when you have issues. Every interaction with them was frustrating and difficult. We were thrown out of the GMs office after trying to describe an issue we had with a pre-owned car. We can easily look past a single frustrating experience, but we failed to have a single good experience with this dealer. Purchasing a vehicle is expensive and stressful enough and certainly not made any better here. More
I've bought many cars in my lifetime, and this buying experience ranks the lowest of them all. Don't waste your time here. Find a different dealership. Incompetence on display throughout. Bait and switch experience ranks the lowest of them all. Don't waste your time here. Find a different dealership. Incompetence on display throughout. Bait and switch tactics. Advertised online as a Certified Pre-Owned, but once at the dealership, it wasn't CPO and they would not honor the online designation. False Advertising. If it wasn't for the reasonable price and excellent condition of the vehicle, I would have found another dealer. The process to complete the purchase documentation for the vehicle took over two hours as we continually resigned corrected documents. The detailing of the car was sloppy and had to be repeated. Nearly FOUR HOURS after entering the dealership, we finally left with our car. Other than picking up our new tags in a few weeks, I'll never return to Landmark Honda. More
Please consider taking your time and business in another Honda dealership, it will save you time and mental peace. My family has bought numerous cars from this dealership for over 20 years and we have a Honda dealership, it will save you time and mental peace. My family has bought numerous cars from this dealership for over 20 years and we have always encountered excellent, helpful representatives. When I arrived inside the dealership, I was not greeted by a single staff member. I encountered Mark Davis as the salesperson when I came into the dealership in late May of 2022. Even though I was approached by him, another customer for which he had an appointment came in not long after, and Mark was struggling to give service to two customers at the same time, which was very unprofessional. For the love of God and the whole management at Landmark Honda, this guy is nothing but a liar and narcissist. He made promises and gave me his word regarding the shipment of the car, the arrival of the car, paperwork forms involved with parties, etc. Abraham on the other hand was an excellent staff member that helped me with the rest of the car process. He was nothing but honest and patient with us the entire time and consistently kept up with constant communication during the entire process. I highly recommend not coming during the holidays, especially Memorial Day, I walked out with a Civic Sport Sedan 2022 for $30K+. I understand we are in a pandemic and war as of now, but the dealership charged almost $5k for the Memorial Day commission and they were forcing me to buy the extra packages for the car, which added at least $2K-$3k or else they won't sell me the car. With taxes, titles, and fees, it was also an extra $2K-$3k. Mark Davis assured me with his own words that his walk-out price for me would be under $30K. How is someone like Mark Davis even mentally stable to work at all? This is absolutely absurd!!! I got an aneurysm being in the Honda Landmark dealership. More
My last service was 2/17/22 . I required several maintenance repairs that were costly and not taken care of would cause other things to go wrong on the car I also had to get new I required several maintenance repairs that were costly and not taken care of would cause other things to go wrong on the car I also had to get new tires, 2 to balance evenly the one that had an imbedded nail so badly it could not be salvaged. My advisor Sean Kearney welcomed me at my arrival for repairs explained in terms I could understand all repairs and their charges, and he made sure I had the coupon deals that could be applied . Always going the extra mile to help customers. He Made sure all my questions and concerns were addressed while getting service and before I left and always thanks me for choosing Landmarkd Honda. There was a Platco Tools Truck parked in their lot which on the side read Service Trust Results and you know that is what Landmark Honda is all about and they do it with love and sincerity. Kudos to Landmark Honda and Sean Kearney sincerely, Dawn (Dee) Garmon Alexandria, Va More
service sorry, No tags or registration. This has been service sorry, No tags or registration. This has been going on since May, and now it is the middle of August. Have sent text to the person who is sup service sorry, No tags or registration. This has been going on since May, and now it is the middle of August. Have sent text to the person who is suppose to be in charge of paper work and etc. No response. Would never recommend this place to anyone. Such deplorable business practices. More
Once the final quote was formed, the price was of the car itself rose over $5500 more than what their website and email from the salesman listed (all excluding taxes/title so add in another $3000 on top of t itself rose over $5500 more than what their website and email from the salesman listed (all excluding taxes/title so add in another $3000 on top of the $5500). They claimed that the car's price was wrong on their website even though it's been the lower priced for months. I provided evidence that price was on their website for months. The absolute mind blowing part of all of this, was that their own salesman emailed me the price which was the same listed on their website and they still would not honor the price. More
I went in for a muffler/Pipe B replacement. They charged $1000 for labor and parts (400 for labor over 10 hours, 600 for parts). Comparatively, Autozone estimated less than half that in total, and for less $1000 for labor and parts (400 for labor over 10 hours, 600 for parts). Comparatively, Autozone estimated less than half that in total, and for less time. I do not recommend this dealership. More
DON’T BUY CARS IN THIS PLACE LET ME TELL YOU MY EXPERIENCE HERE… ON JUNE 13, ME & MY WIFE TRADE A CAR (TOYOTA COROLLA) FOR A NEW HONDA CR-V… DORALIS AND THE FINANCIAL MANAGER ANUM OMAR ARE IRRESP EXPERIENCE HERE… ON JUNE 13, ME & MY WIFE TRADE A CAR (TOYOTA COROLLA) FOR A NEW HONDA CR-V… DORALIS AND THE FINANCIAL MANAGER ANUM OMAR ARE IRRESPONSIBLE… AT THIS TIME THEY HAVEN’T SEND THE PAYOFF TO PAY THE LOAN (WHAT I HAVE WITH CAPITAL ONE FOR MY COROLLA) NOW CAPITALONE IS CALLING ME EVERY DAY ASKING ME FOR MY MONTHLY PAYMENT… I TOLD THEM I DONT WANT A PAYMENT EXTENSION IF U WANT THE CAR (COROLLA) GO TO THE DELAER (LANDMARK HONDA TO PICK IT UP) I DONT CARE IF MY CREDIT SCORE GOES DOWN BUT IF YOU DON’T WANNA HAVE MY EXPERIENCE DONT BUY HERE AND ALL THIS HAPPENED FOR STUPID A FRIEND TOLD ME DONT GO TO THIS DEALERSHIP… I DIDN’T PAY ATTENTION NOW I LIVING THIS… At this time almost two months and they haven’t payoff my loan More