Landmark Honda

DISHONEST QUOTE FOR A REPAIR LYING TO PRICE GOUGE?!?! YOU JUST LOST A LONG-TIME CUSTOMER... It really breaks my heart to write this, but I will NEVER purchase another vehicle n LYING TO PRICE GOUGE?!?! YOU JUST LOST A LONG-TIME CUSTOMER... It really breaks my heart to write this, but I will NEVER purchase another vehicle nor service my current vehicle at Landmark Honda again. After buying two (2) vehicles from them, having both vehicles ONLY dealer-serviced for 10 and 6 years, respectively (with the exception of one brake repair by someone else to try to save money--you will see why below), spending well over ten thousand dollars on service alone over the years, AND referring someone who also purchased a vehicle from them, it's disheartening and heartbreaking to me that Sean Kearney would flat out LIE about the ability to do a repair. I am well aware that Landmark Honda and probably most dealers overcharge for service, but I have always paid it because they also seem to repair their vehicles the best. When Larry Shifflett, the current manager of the Service Department, was my team service manager, he was OUTSTANDING (no wonder he was promoted)! He was honest and always gave me discounts to make the cost more reasonable. However, with my second vehicle, they found something that needed to be repaired each time I went that would cost a minimum of several hundred dollars to fix--if not more. In fact, right after I purchased the vehicle that they said was in great condition and didn't require any repairs, they turned around and told me a couple of months later that it needed $1,200 of work!! In hindsight, that was a red flag but I still trusted them so I kept servicing my vehicle there. Recently, I took my vehicle to complete a series of repairs that cost over $2,000. I had a slow leak in one of my tires and asked if they could look at it and fix it, if possible. They did, and told me there was a nail that was too close to the rim and I would need a new tire for $200. I told Sean I have NEVER paid that much for one tire and was not about to. Today, I went to Kingstowne Auto Care; they said there was a tiny nail and repaired the tire for $25.00!!!!!! $25.00!!!!! After purchasing two (2) vehicles from Landmark Honda, having them serviced there faithfully for 16 years, paying thousands upon thousands of dollars in service fees AND referring someone else, they LIE to me to try to make $200?!?! Really, Sean?!?! I am beyond disappointed and hurt by their dishonesty, lack of loyalty and appreciation for a long-time customer. Clearly, that means absolutely nothing to Sean. As they saying goes, fool me once shame on you, fool me twice, shame on me. Well, you have likely fooled me many times in recent years but I trusted you so I kept returning. But now that I know you intentionally LIED to try to fool me again, shame on me if I trust you again. It's almost time for me to purchase another vehicle but I have such a bad taste in my mouth that it's highly unlikely I will purchase another Honda. Hope it was worth it... More

Astounding service from Fitsum Tessema This is the second car we have purchased from Landmark Honda. Like our first purchase, we received excellent care. Fitsum Tessema was our salesman a This is the second car we have purchased from Landmark Honda. Like our first purchase, we received excellent care. Fitsum Tessema was our salesman and he was very patient, honest and knowledgable. We are loyal Landmark customers because the overall service, from sales to financing, was pleasant and easy More

Excellent Service From the getgo, Adeel offers excellent customer service. He takes the time to help you find and select the right vehicle for you. He makes sure that y From the getgo, Adeel offers excellent customer service. He takes the time to help you find and select the right vehicle for you. He makes sure that you are satisfied with the selection and helps you understand the entire buying process. We highly recommend Adeel as a representative, and believe he will help you make the right selection for you. More

Amazing Service All I can say is WOW! Special thanks to William and Anita for helping me get the car of my dreams!! Extremely patient and hardworking! All I can say is WOW! Special thanks to William and Anita for helping me get the car of my dreams!! Extremely patient and hardworking! More

Excellent Customer Service My husband and I were looking to buy a car after a terrible experience at another dealership. We came into Landmark Honda and immediately were greeted My husband and I were looking to buy a car after a terrible experience at another dealership. We came into Landmark Honda and immediately were greeted by friendly employees. Adeel the salesman listened to our concerns and wishes and then showed us different vehicles. He was very knowledgeable in his field and also practical in his advice. He broke down the price of the car and gave us great detail about the different warranties. Adeel is very professional and hides nothing. He is honest and upfront which we loved. We were then sent to Finance to speak with Anita. Anita was so patient and understanding. She talked us through the different warranties, gave us a credit 101 lesson, and provided her professional opinion and advices ever so humbly. The team at Landmark Honda spent well over three hours with us and were going back and forth between our wishes and decisions. They were so extremely patient that I'm still surprised to this day. We are very happy with our new car and with the experience that we received at Landmark Honda. I would recommend Adeel and Anita along with Landmark Honda to anyone looking to purchase a car. More

Amazing Job William did a AMAZING job getting me into my new car! He made it such a smooth process! i am forever grateful to him for helping me as much as he did. William did a AMAZING job getting me into my new car! He made it such a smooth process! i am forever grateful to him for helping me as much as he did. Your patience was greatly appericated!!!! I would recommend you over and over again! MANY THANKS AND BLESSSINGS!! More

Outstanding experience with personalized service by Adeell Mr. Adeell made a no nonsense contact with me and took care of my lease transaction in an outstanding and professional manner. I would recommend Mr. Mr. Adeell made a no nonsense contact with me and took care of my lease transaction in an outstanding and professional manner. I would recommend Mr. Adeell to my friends and associates as a personable and knowledgable representative of Landmark Honda that would to his best to make any transaction mutually outstanding. More

Great experience Adeel & Anita, you guys are the best, 5 stars!! Professional and very friendly , easy to do business with. thank you again!! I highly recommend Land Adeel & Anita, you guys are the best, 5 stars!! Professional and very friendly , easy to do business with. thank you again!! I highly recommend Landmark Honda. More

Third car my family had bought with Adeel! Adeel gives great, personalized service. Also, a 5 stars for Anita in finance! I highly recommend Adeel and Landmark Honda. The service department is Adeel gives great, personalized service. Also, a 5 stars for Anita in finance! I highly recommend Adeel and Landmark Honda. The service department is always prompt and friendly. More

Exceptional This dealership was outstanding and everyone was very professional. I had totaled my Honda in an accident and had reached out to many dealers on-line This dealership was outstanding and everyone was very professional. I had totaled my Honda in an accident and had reached out to many dealers on-line to find a deal for my situation. I visited many dealers and I often left disgusted and frustated with the service and lack of transparency. I was in one dealership when I reached out to Donte who was pleasant and very compassionate about my situation via emails and phone calls but without a car it was challenge to get to this dealer. He offered to pay for a taxi ride and was transparent about my options. I left with a great deal and interest rate from this dealer and it was a fast process with pleasant service. So glad I went to Landmark Honda. More