Landmark Honda

I rate this dealership low because the price agreed upon in negotiation was not what was on the finance sheets at checkout. The pricing had to be redone twice with the sales department to match agreed upon in negotiation was not what was on the finance sheets at checkout. The pricing had to be redone twice with the sales department to match agreed upon figures. So twice there was inaccurate figures given to finance. Had I have not been careful, I would have paid a much higher price for the vehicle than I agreed to in negotiation. More

Ogbe was very helpful and reasonable. He showed determination to put me in a car when it was very necessary. He's an excellent car salesman determination to put me in a car when it was very necessary. He's an excellent car salesman More

Landmark sent me an email reminder that my safety inspection was due to expire. I called Sean, my service team leader, and scheduled an appointment. On the appointed day, I arrived and Sean had me inspection was due to expire. I called Sean, my service team leader, and scheduled an appointment. On the appointed day, I arrived and Sean had me in and out of there in about 30-40 minutes. I even got a Customer Loyalty discount! Sean is the consummate professional. He is polite, personable and service oriented! It is this type of business practices that keeps me coming back to Sean & Landmark! Highly recommend this business! More

First of all I would like to thank Land mark Honda .I had been to 3 dealership to look at other vehicles before I found this one.when I appear to the dealrship I was met with Mr Maxwell Ogbe.actualy he is su been to 3 dealership to look at other vehicles before I found this one.when I appear to the dealrship I was met with Mr Maxwell Ogbe.actualy he is such a kind of professional sales person.with agreat customer service.He took his time to answear all my questions.and He gave me 2010 honda crv with the fair price.and I bought it with a great pleasure.hoply I will visit this land mark honda soon thanks again. More

The best experience me and my family ever had buying a car. From the moment we arrived there was no pressure. Tamiz listened to our needs and found what we were looking for. We also got the payments and t car. From the moment we arrived there was no pressure. Tamiz listened to our needs and found what we were looking for. We also got the payments and terms we were looking for. There was no going back and forth for hours. He was very polite and professional. He showed me all the features made sure that this was the car I wanted. We would highly recommend Landmark Honda to our friends and family. More

This was the second Honda my family and I bought within a 30 day period. And, each time I was treated as though I was the only one they were there to serve -- it was great! On the first visit to purchase my 30 day period. And, each time I was treated as though I was the only one they were there to serve -- it was great! On the first visit to purchase my mother's car we described what she was looking for and the price she wanted to pay. The sales person Gideon Araia located the exact car my mother wanted and we were out in a reasonable amount of time. On my second visit to purchase my car I again dealt with Mr. Araia and Mr. Oliver is manager. They told me when my new CR-V would arrive and it was at the dealership as promised. I also had the opportunity to work with Mr. Cruz of the Service Department who handled obtaining my accessories for my vehicle. My overall experience -- well, I will be back to buy another Honda -- that says it all! More

Great overall experience at the dealership and especially with the best sales person, Mikhail. Can car buying experience be enjoyable? Yes! The easiest and most painless car buying process I`ve ever had! The with the best sales person, Mikhail. Can car buying experience be enjoyable? Yes! The easiest and most painless car buying process I`ve ever had! The team works very cooperative, Mike is very honest (what not very common in car biz) knowledgeable about cars and took a great care and lead in helping me to understand what car suits me the most. Mike is a gentleman, waste no time, straight to the point approach and great sense of humor. He let me test drive cars in the conditions other sales won`t (I`ve purchased over a dozen of cars in my life) and I felt absolutely no rush whatsoever. He gave me top dollar for my trade. Since I was a used car buyer, Mike took care of very thorough detailing, he really does best when it comes to customer satisfaction and doesnt hesitate a second to go an extra mile to be the best on the market. My sister is looking to change her car and she already met Mikhail and had a great experience at their initial meeting. If I could I`d give Mike 10 stars out 5, top notch work! HIGHLY RECOMMENDED SALES PERSON, LOOK NO FURTHER, MIKHAIL IT IS!!! Thank you Mike and I look forward to see you again next time I`m shopping for a car More

I received an email for Labor Day sale from here; the price for the Civic LX was $14,473.00. When I called the person who sent me an email, he confirmed that the price shown is correct if I am in the act price for the Civic LX was $14,473.00. When I called the person who sent me an email, he confirmed that the price shown is correct if I am in the active military, recent college grad. I set up an appointment and went over there on 30th August. When I reached there the person who I talked with had already left. Then the next sales person started talking to me. The sales person started working on the price and we came to conclusion that my final walk out price will be $17,500. Finally the sales person agreed on that and started doing all the paper work. Everything went fine until when I saw a major error on the final paperwork. Instead of $17,500 the price was $18,500 w/ $500.00 military rebate. I mentioned it to the finance lady Jessica, and she called Iqbal Araian to confirm the price and he said it’s a mistake as well. He went to talk to his manager Karl Forrester and Karl Forrester comes with a negative attitude and tells me that no one can get the car that cheap. And he keeps on insisting that the final agreed price was $18,500.00 when all the negotiation paper works clearly shows as well as the sales coordinator Iqbal Araian says that the final walk out price was $17,500.00. I am sure he understood the whole thing but still keeps insisting that the price for the car was too low and cannot sale the car. It was Friday and usually they open till 9pm, it was past 9pm by that time so instead of changing the numbers on the paper work which would have taken 5 more minutes he felt lazy and kept insisting for not selling the car. This bad customer service as well as negative attitude towards customer is not taking your business nowhere. If you cannot read and hear the customers there is no need for people like you to work as a customer service representative. More