Largo Honda

Avoid this dealer at all costs. They engage in dishonest practices such as bait-and-switch pricing and charging for items and services and then not delivering them. On July 18th, They engage in dishonest practices such as bait-and-switch pricing and charging for items and services and then not delivering them. On July 18th, 2025, I went to Largo Honda to test drive a Tacoma they had advertised a little above $31K. I arrived around 8:30PM because I was driving up from my home in Key West. I test drove the car and was interested in buying it. I had a trade in that they valued at about $5,500. After negotiating, the sales rep Joseph Medina and I agreed on a price of $29.5K out the door, IF I financed with them. I agreed. Its worth mentioning at this point that amongst the multitude of fees they charge, that price included a LoJack system for $1,998 and a ceramic coating for $999. By this time it was around 9:30pm. I wanted to leave a deposit and return the next day to complete the transaction. I had worked all day, and then driven 3.5 hours and hadn't head dinner yet. I didn't want to stay any later to finish the transaction at that moment. They insisted the transaction had to be completed that evening, as the same "deal" would not be available the next day. I begrudgingly agreed. They took me to financing with Dantony Paula. He ran my credit. After approving me at an interest rate that was higher than what my credit union approved me for, he THEN told me the financed amount was OVER $33,000. What happened to the $29,500 out-the-door price the sales rep and I had agreed upon? They had tacked on over $3,000 in GAP and oil change plans that I wasn't interested in. Dantony told me the fees were non-negotiable, but could be canceled. By this time they had run my credit and the hit to my credit was done. I should have walked away from this disaster at this point, but I didn't because I really liked the vehicle, and buying a vehicle in my hometown of Key West is challenging. Dantony insisted the extra fees could be canceled and the amounts would be credited to the loan balance. Also, it worth mentioning that the company that approved my financing was Driveway, which is a financing company owned by the same parent company that owns the dealership. This was never disclosed to me. I finished the transaction close to midnight and the sales rep basically kicked me out. He rushed me while I collected the items from my trade in vehicle, and didn't give me time to take off the accessories even after he'd previously told me I'd be able to. He didn't even fill my gas tank on the new car. He told me to come back on my way back home to Key West so I can grab the accessories from my old truck and he'd fill my gas tank. I came back on Sunday to try and grab the accessories off my old truck. The sales rep wasn't there. I had to speak to the store manager and was able to collect my old truck's accessories. They filled my gas tank and I went home. When I got home, I got an activation code from LoJack. I attempted to use it, only to discover that the LoJack was never installed on my truck. The LoJack app confirmed this. I was charged $1,998 for this. At this point I was very skeptical of all of their fees and supposed services. I tested the paint on the truck. There is no ceramic coating. The purpose of ceramic coating is to make water bead and run off the truck. Water does not do that on the vehicle, so I believe they charged me $999 and also did not provide that service. I called the dealership and told them I wanted the fees for the warranty and oil plan refunded, and the fees for the LoJack that was never installed refunded, and the fees for the ceramic coating refunded as well. I sent a letter to the manager. No one has contacted me to speak on this, or provide any reasonable solutions. Its also worth noting they have still not paid off my trade in vehicle balance, so I have had to make payments on that vehicle that has been in their possession since July 18th. I've also requested the refunds from Driveway Financial for the GAP coverage and oil plan and have not received them. More

Al comienzo todo muy bien excelente auto pero el servicio deja mucho que desear. Hubo unos detalles que no pusieron de su parte para resolverlo pagué en otro lado confiando en el manager pero nunca más me c deja mucho que desear. Hubo unos detalles que no pusieron de su parte para resolverlo pagué en otro lado confiando en el manager pero nunca más me contestaron ni me reembolsaron los $100.00 que pagué para que resolviera el problema que estaba desde el principio. More

I bought a vehicle from this dealership in April 2025, but it is now mid July and I cannot drive it because Largo Honda still has not surrendered the vehicle title to allow me to register it. I'm literall but it is now mid July and I cannot drive it because Largo Honda still has not surrendered the vehicle title to allow me to register it. I'm literally making payments on a car that's just sitting in my driveway. LARGO HONDA HAS AN F RATING WITH THE BBB. I wish I knew that before purchasing the vehicle. DON'T BUY FROM LARGO HONDA! More

Largo Honda is known for not surrendering vehicle titles to the finance company to allow you to register your vehicle. I purchased a car from Largo Honda in Florida City in April 2025. It is now mid July an to the finance company to allow you to register your vehicle. I purchased a car from Largo Honda in Florida City in April 2025. It is now mid July and I have not been able to register my vehicle because Largo Honda has not surrendered the title to the finance company. Now I'm paying for a vehicle that is sitting in my driveway and I cannot legally drive. Largo Honda has an F RATING WITH THE BBB for the same issue as mine. More

They never provided a title to the vehicle I purchased from them in April. There are similar complaints on the BBB from them in April. There are similar complaints on the BBB More

I have been a customer for about 20 years. Purchased one car, used service for both cars. However when I recently purchased my 2025 things are different. I realize some of the fault was mine f Purchased one car, used service for both cars. However when I recently purchased my 2025 things are different. I realize some of the fault was mine for not paying closer attention, but never thought I'd be taken advantage of. Mr Estevez added GAP and an Oil Change Plan. He said I would get free oil changes however did not specifically tell me it was $1500.00. When I asked, was told nothing is free. I checked about canceling those plans. Was sent a form, which I immediately returned on 5/19/25. I emailed on 5/22 to confirm receipt, since I didn't get any reply after sending, was told it was sent. On 6/19 I emailed to get a phone number to check on it. I NEVER got a response. On 7/2 I found a number, was told they received the form on 6/19, the date I inquired from Mr Estevez, but got no response. I also left several voice messages on the number on his card, no replies. I left a message with Gabriela, no response. I called main number, was told someone would call back, no response. I sent an email on 7/2 to Mr Estevez with a copy to General Manager. As of today, 7/7/25, NO RESPONSE. I am still waiting for payments to be sent to the loan company so I can refinance the car. I will no longer go to Largo Honda. I would rate a zero for Mr Estevez. Billie Keller. More