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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.2
1,810 Reviews
Call Dealership (505) 823-4440
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5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,810 reviews

February 20, 2024

Staff are friendly and courteous, helpful with questions regarding coupons. I had the option of service regarding my car for better performance. More

by Evangelina757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armida
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Helpful
February 19, 2024

Service was excellent , everyone is very courteous and friendly and very helpful. Nice and friendly!! More

by mrlujan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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February 19, 2024

Great service today. My advisor was very pleasant and helpful. Will be back to this dealership. More

by Kimbo121
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Santos
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February 19, 2024

Very professional staff, but I would like a phone notification in addition to a text when further attention is needed to my repair order. I didn’t hear the incoming text and that error cost me an add More

by RedDevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Helpful
February 19, 2024

try to buy a truck They ran my credit in one that I didn't want More

by Jesus gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Chavez
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Feb 24, 2024 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your feedback. It’s unfortunate to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your situation in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Phil Saunders, General Manager, 505-998-0165

Helpful
February 18, 2024

Service has gone down last few visits. I was taking 4 of my Toyota vehicles for their normal routine maintenance and after yesterdays visit, will be looking for another mechanic shop. From More

by danielc26.dc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several didn’t get names
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Feb 24, 2024 -

Larry H. Miller American Toyota Albuquerque responded

We are disappointed to hear that we did not meet your expectations during your visit to our dealership. We pride ourselves on providing excellent service and it is clear that we did not do so in your case. We would appreciate the opportunity to learn more about your experience and work to make things right. Please don't hesitate to contact us so that we can discuss your concerns in more detail. I look forward to hearing from you. - Phil Saunders, General Manager, 505-998-0165

Helpful
February 18, 2024

The. best Dealership in NM kind people Diverse Happy and hard workers Good morals And very respectful More

by Irenetrujillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Spacagna
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Helpful
February 17, 2024

Great automotive service, courteous and professional. The waiting area is clean and comfortable. No problems More

by Steady22da
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana
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February 17, 2024

It's seems everyone is working together to help every customer to get there vehicle service More

by irmamurillo238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Spacagna
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Helpful
February 17, 2024

When I arrived at Toyota because my battery failed after three months after talking to Aimara Coronado Gonzalez, I felt better about the situation. Now I have a contact, if I have any issues with my truck a More

by srapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimara Coronada
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Helpful
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