Larry H. Miller American Toyota Albuquerque

I didn't have good experience previously & was prepared to drive to Santa Fe for service rather than go to American. However I changed my mind after the excellent service I received from Willard Talbott. I to drive to Santa Fe for service rather than go to American. However I changed my mind after the excellent service I received from Willard Talbott. I was impressed with Will Talbott's knowledge, his ability to translate my lack of automotive terminology, & to address my concerns. After excellent service I received from Will I decided to stay will American. I had service on Jan 10th, 2024. More

Valet; Sean was pleasant, competent, and professional. I dropped our 2020 Tacoma off for service. He gave me his card with the QR Code for a review. However, he forgot to inform the service advisor, Marti I dropped our 2020 Tacoma off for service. He gave me his card with the QR Code for a review. However, he forgot to inform the service advisor, Martin, that the battery for my key fob needs replacing. The scheduled maintenance was completed in a timely fashion. Martin texted me when it was complete. He too was pleasant, competent and professional. When I picked the vehicle up, Martin informed me that the complimentary inspection did not detect any issues. However, he did not provide me with a printed inspection report. He also gave me a QR Code card to complete a review. Neither of the QR Code cards provided linked me to an open page to complete a review. They both brought me to a prior Google review of the dealership. Please EMail me inspection report completed 01/23/24. More

LHM Toyota is the dealer I purchased my '17 Tundra from new...they have provided outstanding after the sale service. Mariah, my service consultant is an outstanding member of their team. She provides profe new...they have provided outstanding after the sale service. Mariah, my service consultant is an outstanding member of their team. She provides professional, friendly and reliable service recommendations. If I was in the market for a new Toyota, I'd return to LHMiller American Toyota due to the outstanding efforts of Mariah and the entire Service Dept. More

Very long wait, 4 hrs for routine maintenance, but service satisfactory & truck was washed and actually wiped down inside service satisfactory & truck was washed and actually wiped down inside More

Everyone is helpful,knowledgeable, friendly and professional, I'm a satisfied costumer. Thank you, awesome! professional, I'm a satisfied costumer. Thank you, awesome! More

Will was great. He was responsive to my questions and had suggestions. He was quick to communicate with me in person and via text. I’m very pleased with my service t He was responsive to my questions and had suggestions. He was quick to communicate with me in person and via text. I’m very pleased with my service today. More

Joe Sanchez did an excellent job. Had the car fully inspected so was able to get a lot of things done that were overdue Replaced the 17 volt battery in the back that had a dead cell. Had the car fully inspected so was able to get a lot of things done that were overdue Replaced the 17 volt battery in the back that had a dead cell. Great to have free rides from and to Larry Miller More

Service writer and his team provided good support. However dealership’s phone system and personnel need to provide better customer support (know who is or isn’t available & not off for the day or week However dealership’s phone system and personnel need to provide better customer support (know who is or isn’t available & not off for the day or week)! More

Emiliano Quintana was my service advisor and was. outstanding. I trust American Toyota to complete my repair, and service my 2022 Tundra. outstanding. I trust American Toyota to complete my repair, and service my 2022 Tundra. More

I want to thank Armando Muñoz for his great customer service purchasing two new cars! A Toyota Gr86 and a Toyota Crown. I had a good buying experience with a fair deal. service purchasing two new cars! A Toyota Gr86 and a Toyota Crown. I had a good buying experience with a fair deal. More