Larry H. Miller Casa Chrysler Jeep

I bought a truck from Marks casa jeep. Same people. 2007 truck with 42,000 miles should not have had to be worked on. they would not pay the $85 extra for a belt that was needed six weeks after I bought it. truck with 42,000 miles should not have had to be worked on. they would not pay the $85 extra for a belt that was needed six weeks after I bought it. Extended warranties offered are a con job. The finance officer talks too fast and too many numbers. That is a tip off of a rip off. The price did include a generous trade in value for my truck. That was the only good side. The price was book value which was too much for this truck. That is where they made their money. Now I know what to look for. Too bad I can't afford to buy a vehicle except every ten years or so. I did recommed a friend to this dealership and received a $100 rebate. That paid for the belt, I guess. Never again. They did not treat me like "family" as such in their ads. If that was family treatment, I am glad I am not related. More

They were the BEST group to work with, before and after the sale. Know one should go to anyother dealer in NM. Thy are great to work with. MJD the sale. Know one should go to anyother dealer in NM. Thy are great to work with. MJD More

Lonnie spent many hours helping me choose the perfect Jeep for me. He returned emails very fast and was available each time I called him. When the Jeep I ordered came in, he explained everything in laym Jeep for me. He returned emails very fast and was available each time I called him. When the Jeep I ordered came in, he explained everything in laymen's terms so that I felt safe enough to take this new jeep home. He put his card everywhere so that if I needed any help I could call him. I love my Jeep Cherokee Limited very much. Everyone I met at Casa was great and so very friendly. I highly recommend Lonnie Moody and the rest of the staff at Casa. More

I would highly recommend Casa dealership to any one. Their service was exceptional!!!! Living in a small town like Carlsbad NM, and being 4.5 hours away from Albuquerque, we should have been able to p Their service was exceptional!!!! Living in a small town like Carlsbad NM, and being 4.5 hours away from Albuquerque, we should have been able to purchase our vehicle from our local dealer Ross Hyden, instead of having to travel as far as we did. I'm glad Ross Hyden dealership did not give us the time of day to sell us our Jeep because it was well worth dealing with Lonnie Moody and the staff at Casa in Albuquerque NM. Need I say more all reviews are positive. Thank you More

We purchased a (Jeep-Sahara) and from the initial decision to buy, then to the paperwork process, our experience was exceptional. Our salesperson, account manager and other staff members, who went decision to buy, then to the paperwork process, our experience was exceptional. Our salesperson, account manager and other staff members, who went over some of the features of our new vehicle - awesome! Today we attended a new owner's workshop, which was extremely beneficial. We met the owner (Mark) along with the heads of his different departments - who offered ample information. We have also purchased items from your logo merchandise department - great staff. The question and answer period was informative and the whole staff were great hosts. BRAVO! BRAVO! Mark's Casa Chrysler Jeep - continue the good work. We look forward to continued good service, whenever our Jeep needs maintenance services; etc. Thank You: Mary Ann & Rudy J. Romero More

We went into see about buying a Jeep. After an hour or so of telling the salesman we did not want to pay almost $800 a month for a new car he brought over his boss and this man sat there for at least an hour of telling the salesman we did not want to pay almost $800 a month for a new car he brought over his boss and this man sat there for at least an hour telling us we could afford it, so why not get it. I walked out, I do not feel you should be PRESSURED into buying a car, you know what you can afford more than anyone else. The salesman called later on and talked with my husband and did find him a Jeep that was in his price range. It took another week of going in every day or every other day with more and more paperwork that they just had to have to seal the deal( and sometimes asking for the same info twice). The worst part of all this is that it took almost 6 WEEKS for them to pay off the trade-in we gave them(that looked like they sold with in a couple of weeks).My husband did get a Jeep he likes very much and the salesman was very helpful in this, and the NEW OWNER'S CLINIC they host is very nice and informative.Their Collision Repair service is very good. My husband's old Jeep got hit and they restored it, so that you would never know it was in an accident. More

This is the third car which my husband and I have bought from this dealership. We have received what we felt were very good prices on our trade ins. We also have felt that we negotiated a good price for th from this dealership. We have received what we felt were very good prices on our trade ins. We also have felt that we negotiated a good price for the purchase of new vehicles from Mark's Casa Jeep Chrysler. Our salesman Henry is a very good salesman. He's honest, friendly and helpful and he is never pushy. We also have dealt directly with the dealership's general manager who treats us nearly as he would family. We've also had great experiences with the service department. Overall, the employees that we have dealt with, from sales and customer service, to parts and service have been top notch professionals. More

Enrique is a professional that cares about his clients. He is willing to go the extra mile, plus is very knowlable of his products. His follow thru is outstanding. After the sale the dealership is there to He is willing to go the extra mile, plus is very knowlable of his products. His follow thru is outstanding. After the sale the dealership is there to help you with whatever need you may have. This is my third car I have purchased from Casa. More