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Larry H. Miller Chrysler Dodge Ram FIAT Denver
Denver, CO
238 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 238 reviews
June 18, 2025
Had a great experience ordering side steps for my father in-law's new Ram Laramie. Rarely do I ever have a positive experience with dealership parts departments, but my expectations were exceeded with t in-law's new Ram Laramie. Rarely do I ever have a positive experience with dealership parts departments, but my expectations were exceeded with the Larry H. Miller CDJR of Denver, CO. Chris Harkins the store's Parts Manager was courteous, and went above and beyond assisting with our purchase for Ram 1500 running boards. Mr. Harkins did not need the VIN to search (unlike other parts depts. that refuse to help without a VIN) and provided options to aide in our decision based the year, make, model, and trim of the vehicle. Chris also personally retrieved our selection from the stores storage container as well as assisting with loading the running boards in our vehicle. The Parts Department is very military friendly and compared to the Castle Rock CDJR parts department (not helpful and reluctant with sharing pricing info) I would highly recommend shopping for Ram parts from the Larry H. Miller store at 2727 S. Havana St. Denver location. I may consider my next vehicle purchase from this store if the Sales department is just as respectful, and transparent as their Parts department. More
by vcthompson
Employees Worked With
Christopher Harkins
June 12, 2025
Rick Bell is one of the main reasons I bring my vehicle back to this dealership. He makes sure that my truck is done on time and keeps me in the loop every step of the way. back to this dealership. He makes sure that my truck is done on time and keeps me in the loop every step of the way. More
by MJF52
Employees Worked With
Rick Bell
May 29, 2025
I scheduled my appointment but was told it really is not a schedule just the date you bring it in to wait in line. Someone needs to read the definition of scheduled appointment is to bring it in and work wi a schedule just the date you bring it in to wait in line. Someone needs to read the definition of scheduled appointment is to bring it in and work will begin. I was originally told I could wait to have the factory recall done since it was just a software upgrade vs leaving the vehicle for two days. It took almost 2 years before the company & dealership had the upgraded software. Ridiculous. More
by Capt_rjc_marine_surveying
Employees Worked With
Ben Hansen
April 21, 2025
I have been a customer for Larry H. Miller for about 10 years now and I am sad to say, my experience has changed drastically. When the Miller's owned the dealerships, customer service w Miller for about 10 years now and I am sad to say, my experience has changed drastically. When the Miller's owned the dealerships, customer service was impeccable. Communication was quick and they always knew how to "take care of the customer". Since the Asberry's took over, the customer service has gone down hill. I never heard from anyone at the dealership and when I called, they always just referred me to the app, even after I indicated on the app that I wanted to hear from a person. This would all be fine but the app was not very detailed and gave me an overall view of what was wrong, not the specifics. Additionally, this dealership specifically has a very poor reputation within it's industry. I had many mechanics warn me that they would not trust this dealership and even had a tow company who tows for them say "they're very disorganized". Since then, I have had multiple companies write me an estimate for the same work that Miller was going to do and they are both cheaper by at least $500. Poor communication and overcharging customers seems to be bad for business, which is why I believe this dealership had a minimal wait time. More
by e4487
Employees Worked With
Riley?
