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Larry H. Miller Chrysler Dodge Ram FIAT Denver
Denver, CO
192 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 192 reviews
October 29, 2019
Car shopping is always stressful. But when I met with the friendly staff at Larry H Miller they really helped to ease the tension of a stressful situation. They were friendly and helpful and I am extremely h friendly staff at Larry H Miller they really helped to ease the tension of a stressful situation. They were friendly and helpful and I am extremely happy with my experience with there. Thanks for a great experience and a reliable vehicle! Definitely highly recommend!! I will be back for my next vehicle for sure. Also..Nick is the coolest!! More
by Karey
Employees Worked With
Nick Beiker
Helpful October 26, 2019
Dealership review Dwight curry is outstanding salesman well informed in his job He has a great personality he went through everything on the vehicle he is very pol Dwight curry is outstanding salesman well informed in his job He has a great personality he went through everything on the vehicle he is very polite More
by Joanna
Employees Worked With
Dwight' curry
October 17, 2019
Attempt to buy new key fob I arrived around 3:00 pm without an appointment to buy a new key fob for my 2018 Ram 1500 as well as having it programmed and a new valet key cut. I w I arrived around 3:00 pm without an appointment to buy a new key fob for my 2018 Ram 1500 as well as having it programmed and a new valet key cut. I was initially told that they would not have time to complete my request as they were extremely busy. I mentioned that I lived 4 hours away and would not be in the area again for another month. Brandon in Service was sympathetic to my dilemma and asked me to wait a minute. He came back and advised me that they would get somebody on it right away. Whew, what a relief! I told them I didn’t mind waiting the estimated 90 minutes to get the job done. Not only did they squeeze me in, they got it done in 35 minutes! Brandon was amazing amidst all the chaos and has obtained my favor and loyalty for service beyond any dealer I’ve ever experienced! More
by BobC
Employees Worked With
Brandon Webb
October 15, 2019
Damaged my side skirt twice I took my car for routine oil change. My car was not lifted properly and damaged my side skirt spoiler twice on different occasions. Service departmen I took my car for routine oil change. My car was not lifted properly and damaged my side skirt spoiler twice on different occasions. Service department did a quick fix double sided tape and its aleady separating. More
by Fiat500
Employees Worked With
Brandon Webb
August 29, 2019
Unethical Treatment Had a horrible experience. The sales team is deceiving and the finance team absolutely manipulated me. I came in on a Saturday and agreed to a monthly Had a horrible experience. The sales team is deceiving and the finance team absolutely manipulated me. I came in on a Saturday and agreed to a monthly payment for a brand new 2019 Dodge Journey. However what they didn't make clear was they did not know who I was financing through. I asked to financial rep Sam who was working with me if my payments would go up and he stated it was unclear. I expressed that I would not be able to take the car if my payments increased. Two days later he called me back in to tell me he found someone to finance me. My payments had gone up and I then expressed that I wanted to return the car due to my payments increasing. He then explained how the term of my loan shorten by three months and how they had decreased the pricing of my car and against my better judgement I took his word. The very next day I called and stated that I was not comfortable with my payments and would like to return my car if nothing could be worked out to lower my payments. I had called and verified with the bank who my loan would be through and due to such a short time from (1 day) since I purchased the car they did not have my information yet and would not have my information for a couple weeks. I have called multiple times to speak to management and have been ignored since I expressed my dissatisfaction with my purchase. I was able to speak to the sales manager Blake who told me he would see what could be done and give me a call back within a hour. I never received a call back. I called 2 hours later and was told he was put for the day. They absolutely had no care or concern with the fact that I was unhappy with how high my payments were and refused to help me out. I would absolutely not recommend them to anyone. Typical car dealership. The only concern is whether or not they get their money. I am extremely disappointed. More
by Kailynrhajane
Employees Worked With
Sam in finance. Paul General Manager. Crystal sells rep. Blake sales manager
August 29, 2019
Advisor promise not backed up I recently had an awful experience with this dealership. I took my car in for an issue with the door locks. They thought the issue would be resolved b I recently had an awful experience with this dealership. I took my car in for an issue with the door locks. They thought the issue would be resolved by replacing the actuators. I was told by Andrew (service advisor) that the cost to change out the actuators would be refunded if it didn’t fix my door lock issues. I made it clear that this was the basis of me approving the work. Based on my research, I didn't think this would resolve the issue and it didn’t. I took the truck back and left it there for 10 days and they called yesterday and asked me to pick it up because they can't find the problem and they can't fix it. I spoke with the service manager, who would not approve a refund of my $800. I will be following up with a formal demand to preserve any and all evidence of my interactions with Larry H Miller Chrysler Dodge Fiat Havana, including any and all phone conversations. More
by JS
Employees Worked With
Andrew
June 29, 2019
Great Service department! The best dealership to deal with service department, fast and price on oil changes are great too. This is one of the farthest dealerships from my hous The best dealership to deal with service department, fast and price on oil changes are great too. This is one of the farthest dealerships from my house but I choose them for their service! More
by Vikingo
Employees Worked With
Ace
March 22, 2019
Service The service was done in a timely manner and the person who was assisting me made sure I was accountable and call me when everything was completed. The service was done in a timely manner and the person who was assisting me made sure I was accountable and call me when everything was completed. More
by fred_locc
Employees Worked With
LIAM BEDORTHA, Christopher Fox
March 11, 2019
2016 Ram 2500 unexpected repair service I had a very sudden and unexpected repair on my vehicle. The timing could not have been worse. Travis took care of everything, including scheduling a I had a very sudden and unexpected repair on my vehicle. The timing could not have been worse. Travis took care of everything, including scheduling a shuttle. Always a very professional and pleasant experience! More
by Cody
Employees Worked With
Ronnie, Will mechanic , Jay McAdow, JESUS CARBAJAL-ARIAS, BOBBY MARSHALL, DWIGHT COLLINS, DEJON BOWSER, LIAM BEDORTHA, Christopher Fox, Andrew Parrish, Brandon Webb, Luis Gallegos-Maldon
February 25, 2019
The Worst; Tried to get me to replace engine for no reason I wasn't going to write this review but after my mother and a coworker had similar horrible experiences I knew I had to put the warning out there. Do I wasn't going to write this review but after my mother and a coworker had similar horrible experiences I knew I had to put the warning out there. Don't go here to have your car serviced. Just avoid the heartache, wasted time, and wasted money. I left my car here because my warning light came on before I went on vacation so that it would be repaired by the time I got back a week later. It wasn't ready. Instead they insisted that I needed to have my engine replaced on my 2015 Dodge Durango. I was irate when I returned their call and the agent actually hung up on me so I set up a meeting with the service manager. He also gave the the run around, deflecting the horrible customer service back on me like it was my fault they were trying to fleece me for over $10,000; they actually wanted me to leave the car with them for another couple of days so a rep could come around to their shop to void my warranty too. I paid their ridiculous service fee and took my car home after waiting for another two hours for them to do nothing. I should have hired a lawyer. The next day my pregnant wife took the car to grease xxxxxx to get the diffs done and they laughed at how terrible this place is. Everyone in the business in this area seems to know, and now you do to. Bottom line: if you are a decent human being, you don't want to deal with these people, and you should warn your friends and family. I wish I had. You probably shouldn't even send your enemies here. More
by cg
Employees Worked With
Service Manager
