
Larry H. Miller Chrysler Dodge Ram FIAT Denver
Denver, CO
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my Jeep was having trouble starting again because of a non related issue I had them tow it to Larry h Miller and diagnose it. While I was there I talked to Mike and decided it was time for a new truck. He non related issue I had them tow it to Larry h Miller and diagnose it. While I was there I talked to Mike and decided it was time for a new truck. He really wanted to help My fiancé and I decided on a new ram. Dwight was our sales guy. He’s an awesome person and really helped us through the process. We ended up getting our dream truck and couldn’t be happier. I definitely recommend this place!!! More
This dealership provides the best customer service with competitive pricing. I will be servicing my truck here with Pete and Travis from this point forward. competitive pricing. I will be servicing my truck here with Pete and Travis from this point forward. More
Phenomenal Experience in All Respects at LHM Dodge on Havana When I purchased my beloved 2016 Hellcat in South Florida (I could not find the color/hood/transmission combination I wanted locally) and had it shipp When I purchased my beloved 2016 Hellcat in South Florida (I could not find the color/hood/transmission combination I wanted locally) and had it shipped to Colorado I had to decide who was going to service it - distance was not a concern but general "feel" of the dealership/service department was. I chose LHM Dodge on S Havana and definitely made the right choice. My first service at just under 6K miles was a simple oil change and was flawless. Recently I was ready for my 2nd service as I was nearing 12K miles - I also had noticed a slight oil leak and was in need of the nav system/radio software update. On Christmas Eve I stopped in to make an appointment and was pleasantly greeted by Pete R the Service Manager who set up my appointment for 12/27/19 @ 7am. On 12/27 I showed up early - instead of being annoyed by my early arrival as most Service Writers would be, Travis greeted me with a smile and a handshake and said "hey we are not quite open but go ahead an pull inside - its warmer in there" and went around to open the service drive door. Once inside we chatted quickly about the car and he quickly and efficiently verified all the details and needs as well as proactively looking up and seeing I had two minor recalls. He took the car back and showed me where the coffee/lounge was - I let him know I was in no hurry and due to the stellar and easy wifi at the dealership was able to work while waiting for the car. Travis kept me updated on status and much sooner than I expected came out to let me know the oil leak was with the filter which was replaced with the normal service and the recalls had all been done - he ASKED (not pushed) me if I wanted to also swap out a couple of filters which I elected to do. Then we walked out and I was able to meet Tim the technician who pleasantly let me know he had cleaned up all the oil from the leak and that all was well with the car. He also complimented me for being meticulous on my service which was a nice compliment. Less than a half hour later the car was done, washed and ready to go. I paid the VERY FAIR cost and was on my way by 10am. This type of customer service in all aspects and genuine attention to detail is FAR above what I have experienced at many dealerships and it is obvious that Pete runs a great shop which to me also reflects on the general way LHM Dodge does business. I highly recommend LHM Dodge on Havana for any service needs and would strongly consider them for any vehicle purchases as well. Keep up the GREAT WORK!! Cheers - S Horn - Aurora CO More
Paul, Jared and Jay were a huge help! They were able to get us into a brand new Ram that had EVERYTHING we asked for! Including the color which is a huge bonus! I highly recommend coming to this location a get us into a brand new Ram that had EVERYTHING we asked for! Including the color which is a huge bonus! I highly recommend coming to this location and asking for Sales rep Jared to help with whatever you’re trying to look for! Paul helped get it down to LOWER than the price we asked and Jay helped explain and charges for the financing! Thank you so much gentlemen! -The Lymann’s More
Paul, Jared and Jay were a big help in finding me the truck of my dreams! I highly recommend this location! Ask for Jared! He’ll get you the best price! truck of my dreams! I highly recommend this location! Ask for Jared! He’ll get you the best price! More
Always great service and a friendly crew. It did take some time to get through in the phone which is probably a result of a lot of return customers. some time to get through in the phone which is probably a result of a lot of return customers. More
Great customer selection, service was outstanding!! Thank you Riccardo, Jay...It was a very pleasant experience!! I will greatly enjoy the Ram Laramie this season you Riccardo, Jay...It was a very pleasant experience!! I will greatly enjoy the Ram Laramie this season More
Service department needs to work on customer service skills. Was told my vehicle would take less than an hour for an oil change, was there 2 hours before I went to the service writer to find out what th skills. Was told my vehicle would take less than an hour for an oil change, was there 2 hours before I went to the service writer to find out what the status was. I never got an answer but my Vehicle had been ready for a while, because the engine temp was already cold again. Also had to go to the back lot to get my own vehicle, which I’m pretty sure customers are not allowed to go or do. not sure if i would recommend. More
I dropped my car off for a thermostat replacement at 11am and didn’t get it back till 6pm the next day. I was told I would be called with updates and ended up having to call multiple times to find out what t and didn’t get it back till 6pm the next day. I was told I would be called with updates and ended up having to call multiple times to find out what the delay was with my Dodge Charger. I was told one price and when I arrived to pick up my car it was an additional 300. I asked to have my tires replaced too. The tech did not give me an option as far as tires to select. He just chose some tires for 150 a piece which is absurd. It was the absolute worst experience I’ve ever had with a repair shop. More
3 hours for oil change - YIKES Called ahead, had an appointment for 2 PM. Took 30 minutes to check in. Found out that my oil change package that I purchased when I bought the car Called ahead, had an appointment for 2 PM. Took 30 minutes to check in. Found out that my oil change package that I purchased when I bought the car - expired??!! I bought number of oil changes didn't know it had an expiration date. Very disappointed on how long the process takes - without any contact, except to tell me there was a nail in my tire, I had to ask if they would fix it - service person said he would have to check, came back and said that they could take the nail out of the tire. Then when I reviewed the bill - of which I had to pay for the oil change, it stated on there that the service would take until 1700 hr. That is not a correct fact, I was not told. Needs better communications, more honest assessment on length of service and quit talking down to me - I have owned more cars than you are old. This is second oil change since the Fiat dealership was moved - since my purchased oil changes expired I have NO incentive to return. More