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Larry H. Miller Chrysler Dodge Ram FIAT Denver
Denver, CO
192 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 192 reviews
October 02, 2016
Fast smooth transaction. The crew at Larry Miller were all pros. Everything went smooth from start to finish. This is the place to have a great car buying experience. The crew at Larry Miller were all pros. Everything went smooth from start to finish. This is the place to have a great car buying experience. More
by Dee2017
Employees Worked With
?, Brian Tyson
Helpful September 27, 2016
It was great. Got me the update I was looking for Great people. Really friendly and wanted to help. The bad part was they won't take no for an answer and failed to listen at times Great people. Really friendly and wanted to help. The bad part was they won't take no for an answer and failed to listen at times More
by Ace H1gh
Employees Worked With
Valerie Cook, Brian Tyson
September 25, 2016
Great! And very helpful! The sales men were very helpful for j finding me the best deal the could! Even finding me the best quote For insurance. They made sure I was happy wit The sales men were very helpful for j finding me the best deal the could! Even finding me the best quote For insurance. They made sure I was happy with everything before even finalizing the deal. More
by Panther23
Employees Worked With
Julio Mckinney
September 23, 2016
Service & Troubleshooting on the fly Basic oil change & tire rotation that turned into an extremely helpful experience thanks to Austin. Have been struggling with other Chrysler/ Dodge de Basic oil change & tire rotation that turned into an extremely helpful experience thanks to Austin. Have been struggling with other Chrysler/ Dodge dealers in Colorado in regards to my service plan & extended warranty - previously purchased in VA. Austin was able to iron out some of those previous difficulties immediately and send me on my way quickly. Will definitely be back for additional service/ maintenance. Many thanks! More
by KTO1918
Employees Worked With
Austin Kedrie
September 13, 2016
Great customer service by Maia Grone Very customer oriented and concerned About service received and that I understood outcome of service received. Very pleasant person to deal with. Quic Very customer oriented and concerned About service received and that I understood outcome of service received. Very pleasant person to deal with. Quick intake processing More
by Stealth Owner
Employees Worked With
Maia Grobe
September 12, 2016
Great customer service Maksim Have had small problem with my vehicle and as soon as i walk in the dealer ship young man Makim have helped me along the way untill i fully understo Have had small problem with my vehicle and as soon as i walk in the dealer ship young man Makim have helped me along the way untill i fully understood the problem I was having. Vehicle was promptly repaired and I was taken care of.I am pleased that I was able to find such helpful person and feiendly dealership in new area i have moved to Thanks again More
by Ben1
Employees Worked With
Maksim/Max
September 12, 2016
New car The dealer had what I wanted Gave me a good price on it Happy with it my first new car Usually buy one for my wife The dealer had what I wanted Gave me a good price on it Happy with it my first new car Usually buy one for my wife More
by Tkilloran
Employees Worked With
Valerie cook
September 10, 2016
In for service The service advisors are very friendly and helpful. I was helped by Lisa Rondina and she was prompt and greated me with a big smile. The service advisors are very friendly and helpful. I was helped by Lisa Rondina and she was prompt and greated me with a big smile. More
by Marcoshemi06
Employees Worked With
Lisa Rondina
September 10, 2016
Honest job Baught a charger in 2008. 124,000 miles 8 years later it needed warranty work. Dodge honored the warranty and put a brand new hemi motor in the car. T Baught a charger in 2008. 124,000 miles 8 years later it needed warranty work. Dodge honored the warranty and put a brand new hemi motor in the car. They covered EVERYTHING: engine, parts, and labor. (Roughly over $9,000 dollars) More
by SRTjim
Employees Worked With
Mia in service and Eric was the mechanic
September 08, 2016
HORRIBLE CUSTOMER SERVICE! Service department has the WORST customer service!!!! I bought my 2015 Durango in January of 2015 and my husband purchased our oil changes and tire ro Service department has the WORST customer service!!!! I bought my 2015 Durango in January of 2015 and my husband purchased our oil changes and tire rotations. I have went to have my vehicle serviced several times and NOT ONE of my visits were even satisfactory! It always takes 3-4 hours, even though each time they say max 2 hours. At each of these visits I have tired to be patient and understanding but at one of my more recent visits I was couldn't deal and was just FURIOUS!!! At this visit, which I had an appointment for, I was scheduled for a tire rotation, oil change, a car wash and to replace a license plate bulb that was suppose to replaced at my last visit. I was instructed it would take 1 hour to 2 hours. I instructed that is fine as long as I'm out of here 2 and half hours cause I need to pick up my child from school across town. At the 2 hour and 15 minute mark I went to see where my car was . I saw it on the rack not washed. I then went to the staff and instructed them I needed to leave and reminded them that I needed to travel across town to get my son. She said she would check and be right back. When she returned I was told that "when they were washing it they found an oil leak so had to put it back on the rack". I quickly let her know I knew that I knew that was a lie and wanted to talk to the manger and wanted my car now. The manger said he understood my disappointment and anger because they had completely failed me since the beginning. He instructed me that the next time I came in to make sure he is aware so he can make sure I will be taken care of. I left and was still so furious, not only because I was lied to but also because they again didn't replace my light bulb or wash my car! I returned today to get my lightbulb replaced, which they said they would order 3 weeks ago at my last visit and fix my psi that was never right from when they rotated my tires. I also instructed Max,the service representative, that he needed to let the manger, Matt, know I was there. Another 2 and half hours later I went to check on my car and I seen the tech working on my license plate bulb but didn't change it. I then followed him to the service desk and he told the representative that they didn't have the bulb for my car. As they see me standing there, they told him to take one from a car on the lot because I have came in several times trying to get this replaced. During all of this I never seen the manager and never felt "taken care of", as I was instructed by the manger at my last visit. I couldn't believe it took 2 and half hours to fill my tires with air and change a bulb that they didn't know they had until 2 and half hours of waiting! This place is a JOKE, both with the old owner and the new owner! No excuses for this lack of customer service! More
by Shina
Employees Worked With
Matt
