Larry H. Miller Chrysler Jeep Avondale

A million thanks! Thank you, thank you, thank you for making my car buying experience simple and easy for my growing family!! We love our vehicle and appreciate all th Thank you, thank you, thank you for making my car buying experience simple and easy for my growing family!! We love our vehicle and appreciate all the help from Oscar and his colleagues! We can't wait to go back and trade my husband's car in! More

Amazing I walked in the dealership looking to purchase something that fit my personality and my pockets... and Eric found just that... he got all the numbers I walked in the dealership looking to purchase something that fit my personality and my pockets... and Eric found just that... he got all the numbers to work in my favor and he didn't hassle me and try to force me into something that I didn't want... great customer service and excellent sales man More

2015 Jeep Compass Sport Albert Martinez very well informed Sales Associate easy to talk to and he will do everything in his ability to get you a good deal Albert Martinez very well informed Sales Associate easy to talk to and he will do everything in his ability to get you a good deal More

Worst EXPERIENCE directly lied too Stay AWAY STAY AWAY. From beginning to end, they will tell you whatever it is they think you want to hear, directly commit to following through with w Stay AWAY STAY AWAY. From beginning to end, they will tell you whatever it is they think you want to hear, directly commit to following through with what is asked, only to tell you at the end they are unable to follow through During negotiations I notice a dent in the front bummer, immediately Krystal Valenzuela says "oh no worries, we'll get that out for you no problem. Even if they don't do it today, they will give you a promissory note." As they bring the truck for me to take possession, I immediately see the dent. Krystal looks me directly in my eyes, and says- we'll take care of that when you come back later in the week. I said, I'd like to have that in writing please. She looks at me and says "Why do you need it in writing, I'm a manager and I said your all good" I look at Krystal and say I'd have to insist on having it in writing to feel comfortable. She rolls her eyes and says ok I'll be back. When she comes out, she brings Andre (Dre) with her. He says sorry, no can do. We're not going to be able to get the dent out. I was blown away-not only did Krystal adamantly tell me it's all good, "I got her word" but now there telling me they are not going to do it at all, even though it was the very first commitment made when looking at the vehicle the first time. As I'm looking over the vehicle, I can't help but to notice how dirty the inside is. They didn't even bother to wipe down any interior, crumbs everywhere, stains in the seats. I look at them and ask really? Your not going to clean the truck? Only then to have Krystal say that I personally said I didn't want the truck to be cleaned, that I didn't want to wait longer. I was in shock. They gave me a loaner car to grab something to eat because Krystal said there putting the spare tire in the truck and then it was going to detail. So I got the loaner, specifically to give them time to detail the truck. WORST Experience I have ever had. Paid 24k for a Nissan Titan, they DID NOT CLEAN the vehicle. It was awful to get into what was my dream truck, to see stains, crums, dust everywhere. When I asked, are you going to detail the truck if I bring it back, I was told "you said you didn't want us to clean it, so no no we are not" It was beyond awful-please if you are reading this review-take your business elsewhere. They tried raising the price on me $500 after we agreed to a price. Got a text the morning I was suppose to pick up the truck stating, sorry we couldn't do it at that price, it has to be $500 more. When I became upset and let them know I would take my business elsewhere, I received the response "ok, we'll do it at the price we agreed on, no xx" From beginning to end, complete manipulation and lies. What business does not clean the vehicle for their customer? What business agrees to take out a dent, then as you take possession, says actually no we are not going to do that What business tries to charge $500 more after agreeing to a price? Now we did the deal at the agreed price, but it was after I got upset Krystal Valenzuela lied to me multiple times, directly as if it was easy to her Pedro-in the finance department was great. The only positive experience I had what so ever I'm contemplating take the truck back today over principle. It's a dent and a detail, but at the end of the day, they keep getting away with this stuff and I'm going to do my best to share my experience on as many platforms as I'm able too. More

2015 Grand Cherokee A/C Failure Randy took my Jeep and got everything fixed. It took a bit of time but they were so busy I understood. I think you should offer a loaner, (Same type Randy took my Jeep and got everything fixed. It took a bit of time but they were so busy I understood. I think you should offer a loaner, (Same type of vehicle the customer is driving), when they know your vehicle is going to be more then three days. Randy had outstanding customer service and he did offer me a loaner during the fourth day of having my Jeep. Once receiving my Jeep back I was very happy. More

Thank you! Allie and the Team did a phenomenal job getting me into the car that I needed! It only took 48 hours to make a deal and a couple hours to sign documen Allie and the Team did a phenomenal job getting me into the car that I needed! It only took 48 hours to make a deal and a couple hours to sign documents and head off with my new ride! Thank you for your professionalism and the constant communication with me. We have purchased two cars from them and about to purchase a third for our Daughter! More

Great customer service This is our 2nd jeep we purchased from this dealership thru Shant. He is a great guy that makes you feel like family will be returning and referring a This is our 2nd jeep we purchased from this dealership thru Shant. He is a great guy that makes you feel like family will be returning and referring anyone who needs a vehicle. We also worked woth Marty this time around he was very helpful and helped us get into our new Cherokee More

They do not honor what they put in writing. Because I can't give a zero. Worked with Christian over the phone for about a week. Got them to send me exact out the door prices for the jeep I wante Because I can't give a zero. Worked with Christian over the phone for about a week. Got them to send me exact out the door prices for the jeep I wanted. Drove all the way from chandler to look into buying the jeep at the prices that were emailed to me. Test drove the jeep I liked and then went to talk the numbers. This is where they pulled a bait and switch. The jeep I liked and wanted to buy wasn't the one they sent me the numbers for (even though I confirmed the stock# multiple times). And the rebates I would get for financing I don't qualify for (evening though I gave them my credit score). So instead of the numbers I was sent the cost would now be more than 8,000 dollars more. And all they would say is that I was sent those numbers by mistake and apologize, but not even try to honor what they put in writing. DO NOT WASTE YOUR TIME HERE, THEY PULL BAIT AND SWITCHS. More

Amazing customer service My husband and I had a great experience when purchasing our Silverado. Our experience was a smooth process from beginning to end. Our Salesman, Eric J My husband and I had a great experience when purchasing our Silverado. Our experience was a smooth process from beginning to end. Our Salesman, Eric Jaquez, was super genuine and extremely professional. His knowledge and experience in auto sales helped us in making the decision to purchase our vehicle. He was able to find us a great deal on exactly what we were looking for. Thank you, Eric! Overall it was an outstanding customer experience. More

Best Dealership Ever Shan't helped us get the perfect car for our family I can't be more happier. Shan't you went above and beyond . Thank you for your hard work it's very Shan't helped us get the perfect car for our family I can't be more happier. Shan't you went above and beyond . Thank you for your hard work it's very much appreciated . More