Larry H. Miller Chrysler Jeep Avondale - Service Center

Unscrupulous salesman and obnoxious service manager Recently bought a used car from this dealership. Salesman made the claim the used car was "inspected" and we would have all issues repaired upon inspe Recently bought a used car from this dealership. Salesman made the claim the used car was "inspected" and we would have all issues repaired upon inspection. This didn't happen... He complained about replacing (vs. repair of ) the damaged windshield. Stated a ding in the side of the car would be repaired. It wasn't. Unless you count a little paint as repair. Less than two months later the AC quits. We bring it in for repair and their "90 day" free check up. What they don't tell you is your appointment time is a "check in" time and your car may not be "diagnosed" for 2 or 3 days. We drop the car off at 0800... Then hear nothing. Eight hours later we call Dustin in service... He tells us it just got into a maintenance bay and may not be ready for 2 or 3 days... On top of the day wasted languishing in their parking lot. When pressed as to why we weren't informed of this charade regarding an appointment time, Dustin has the audacity to incorrectly state that he informed me of this when the car was dropped off. "I clearly told you this morning" is absolute xx. He further infuriates us with his response to what are we supposed to do without OUR car for 3 days..."Enterprise is always open".... This dealership's business practices and customer service is beyond horrible and should be avoided at all costs. More

Great service Mechanics tend to go the extra mile, they even fixed a recall I was not even aware my vehicle had and that I was not going in for. Mechanics tend to go the extra mile, they even fixed a recall I was not even aware my vehicle had and that I was not going in for. More

Abrams review I love my service advisor. He always greets me with a smile. He keeps me aware of how the progress is coming. Thank you for being there and the good s I love my service advisor. He always greets me with a smile. He keeps me aware of how the progress is coming. Thank you for being there and the good service. 🤓 More

Service It was quick, and had no problems at all. Was not pushy to purchase anything and left all the decision to me on what i wanted to do. It was quick, and had no problems at all. Was not pushy to purchase anything and left all the decision to me on what i wanted to do. More

Service Department Needs Education I was part of the QT diesel fuel in the 87 octane tank episode. The dealer had my car for 12 days. They only cleaned the tank and the fuel lines, th I was part of the QT diesel fuel in the 87 octane tank episode. The dealer had my car for 12 days. They only cleaned the tank and the fuel lines, they did not replace my spark plugs or fuel filter, so car only ran for about a week before it stopped running again. Fuel filter was full of diesel and the plugs were covered in diesel. Plus they returned my car to me with the check engine soon light on. It was not on before. VERY poor service. More

Mike in the service dept. Mike was very courteous, and the car was finished in a timely manner. We will use him for all are automobile problems as he seems to be very nolageabl Mike was very courteous, and the car was finished in a timely manner. We will use him for all are automobile problems as he seems to be very nolageable in his field. Thank you, James Hatfield More

"Top-notch Service" My service advisor Fred Enriquez, along with Technician Chris and Supervisor Pat, are outstanding at not only what they do, but also with their profes My service advisor Fred Enriquez, along with Technician Chris and Supervisor Pat, are outstanding at not only what they do, but also with their professional interaction with me. I call it professional, but it felt more like family doing everything possible to help me out. Thank you all very much! Very refreshing to experiance this level of service. More

Great Experience Great service, had oil changed and tires rotated. First time at the dealer we moved to a new area and was very happy with the experience. Great service, had oil changed and tires rotated. First time at the dealer we moved to a new area and was very happy with the experience. More

Quick Fast and Easy My appointment was right on time and Mike Veselik was great to deal with I am not worried at all to bring my Jeep to your dealership for service Than My appointment was right on time and Mike Veselik was great to deal with I am not worried at all to bring my Jeep to your dealership for service Thank You for everything More