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Larry H. Miller Chrysler Jeep Avondale - Service Center

Avondale, AZ

4.5
387 Reviews

387 Reviews of Larry H. Miller Chrysler Jeep Avondale - Service Center

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March 17, 2024

Service Adviser, Francisco Miranda is very professional & courtesy. Take the time to go over service bill in detail. Is always helpful with any questions More

by rluera97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Miranda
March 16, 2024

Juan Mtz is detailed, thorough, respectful and dedicated; utterly surpassing my customer service expectations! I ask a lot of questions and he was patient and honest Speaks VOLUMES of his integrity!!! Th More

by Rana Tyarks
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
March 16, 2024

Francisco is great! He is very helpful. He does not try to sell you unnecessary maintenance More

by glenntrainor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
March 15, 2024

Service manager Michael was very helpful and kept me updated with the status of my vehicle. Repairs and updates were done quickly. More

by lilturp39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Veselik
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Very prompt courteous and helpful. They keep you in the loop about everything. Great job More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Juan has great customer service, always so flexible to fit my schedule. Extremely helpful per usual. More

by Rizo_viviana2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Crisostomo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in the service department
March 14, 2024

Received very poor service and sub-par professionalism. I recently set an appointment for an express lube oil change. After arriving on time, it took 2.5 hours for an express lube. On top of it, a few w More

by GRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Crisostomo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

I'm truly sorry to hear about the poor service you received during your recent visit to our dealership. Your experience does not reflect the level of professionalism and attention to detail that we strive to provide to all our customers. If we have yet to connect by the time you find this response, please contact me directly. I look forward to resolving this together. - Johnny Martinez, General Manager, (480) 865-2048

March 13, 2024

Always the best profesional costumer service. Thank you Mr Mike for your dedication. Nice clean location, Honestly Service Advisers and complementary guess amenities. More

by Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Veselik
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

Always ahead in terms of customer satisfaction. Kudos to the Service team and most especially to Service specialist Juan Martinez for always abobe and beyond keeping customers well informed and ser More

by Loremer Redaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez five star rating
March 13, 2024

Hello, everyone at the dealership is very nice and professional, thank you for such great service! More

by mayrahurtarte2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Mar 15, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for sharing your experience with us. Our goal is to offer top-notch customer service and it's great to know that we were able to meet your expectations. We look forward to serving you again in the future.

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