Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
Albuquerque, NM
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it was relatively quick and easy, had not complaints about service and it was nice to be able to have a nice place to sit and have coffee or soda about service and it was nice to be able to have a nice place to sit and have coffee or soda More
This was the best experience I've had with a new car purchase. There were no pressure sales tactics--just knowledgeable, curtious, efficient service. Thanks to Jon Jon, I took a test drive in the afte purchase. There were no pressure sales tactics--just knowledgeable, curtious, efficient service. Thanks to Jon Jon, I took a test drive in the afternoon and he got the deal processed in very little time so that I could take my new vehicle home the same day. More
Most of my search was done via the internet through Vanessa Harvey who was respectful and patient as I searched for a new vehicle. When I arrived at LHM I was greeted by Jon Jon who asked me what I was Vanessa Harvey who was respectful and patient as I searched for a new vehicle. When I arrived at LHM I was greeted by Jon Jon who asked me what I was looking for. He found several vehicles which fit my budget with the options I was looking for and we went and test drove those vehicles. He was knowledgeable about the vehicles I was looking for (Ram 1500) and did not hassle me about upgrades or purchasing something I didn't particularly want. In fact when we were sitting down evaluating options and prices for vehicles he went out of his way to find me a vehicle with similar options but at a lower price. I thought this was outstanding as I have an inherent distrust of dealerships and their scams. During the paperwork portion of the sale Jon Jon was very patient with me and answered all of my questions truthfully and without hesitation. Again I was pleasantly surprised! Several days after the purchase I realized that I had left my garage door opener in the car I had traded in and when I called him he went out of his way to get it back to me! He also was helpful in getting the required paperwork for personally registering my truck. Overall a great experience so far! I hope that it continues! More
Francisco was very helpfull by sending us information about vehicles to our email so we could review them at home. We made an appointment with him and once we got to the dealership, he showed us several about vehicles to our email so we could review them at home. We made an appointment with him and once we got to the dealership, he showed us several different models so we could get the one we wanted. He worked to get us the best price and trade-in and Rodney Hill in finance worked with us to get the low finance rate that we wanted. We are happy with the purchase from the dealership. More
Brandon was very helpful when I first set up the appointment and when I arrived at the appointment the following day and knew exactly what needed to be done, the new key works great along with the t appointment and when I arrived at the appointment the following day and knew exactly what needed to be done, the new key works great along with the the resetting of the oil change light and even had our car washed too. Explained the bill before we even left so there was no surprises at all. More
Jon Jon was polite, respectful, knowledgeable and patient. During our test drive he explained about all the new and important features of the vehicle (200)we were interested in buying. His knowledg patient. During our test drive he explained about all the new and important features of the vehicle (200)we were interested in buying. His knowledge of the 200 was endless...or so it seemed! He arranged for a test drive of a used 300 and compared many of the features. During the negotiations for purchase options he was patient and helpful, upon approval, he made arrangements to have another feature put on the vehicle and offered a loaner vehicle the day it was installed. Chris McCrary was very accommodating as he handled the contract/paperwork for the loaner in Jon Jon's absence the morning I took the car in for the automatic ignition. All of the sales staff were helpful, opening doors (when it would not have been noticed if they hadn't), offering to help if there was an expression of concern or question, there is a refreshment center and entertainment center are available to customers with two very nice large screen TVs are available, there are computer stations with internet as well as a spacious seating area with high and low chairs for discussion...a very nice facility. He was very helpful with the new media center and took the time to help me log in my cell phone xxx well as explain the various features. I have the CD/DVD with all of this information, but nothing replaces the added assurance that another human being can give with an introduction to all the new things that come along with a new purchase. Jon Jon personally saw to it that my vehicle was in pristine condition; the windows were crystal clear and the interior immaculate....he treated my vehicle as if it belonged to his own family. wow. When I picked it up, my handshake turned into a genuine hug of appreciation. Jon Jon's attire is very professional and classy, he greets his customers with a smile and is always kind. Thank you Larry H Miller and thank you Jon Jon Nerida. More
I found all of the people I came in contact with to be very helpful and friendly. This includes the lady with whom I made the appointment, the lady in sales who directed me to the service department and very helpful and friendly. This includes the lady with whom I made the appointment, the lady in sales who directed me to the service department and the service and parts department. More
Joshua worked very hard to find us the truck we wanted. He demonstrated an extreem customer care attitude. The day was cold and wet yet he shuttled several trucks to the show room for us to review in the He demonstrated an extreem customer care attitude. The day was cold and wet yet he shuttled several trucks to the show room for us to review in the warmth and comfort of the inside show room. It was great! His knowledge of the various truck lines and packages was outstanding! It was a great experience just working the deal, then the price was $2000.00 better than I had hoped. It was the easiest most pleasant new vechicle experience EVER and I am 55! More
Was treated with respect & all repairs were explained as to why they were needed. All employees were friendly & made my wait enjoyable. Will return for all my service. as to why they were needed. All employees were friendly & made my wait enjoyable. Will return for all my service. More
I'm very pleased with the dealership to this point. The original purchase was a pleasant experience and my first service was quick. The showroom/waiting room was clean and comfortable. I have recommended original purchase was a pleasant experience and my first service was quick. The showroom/waiting room was clean and comfortable. I have recommended LHM Dodge based on my purchase experience and will continue to recommend. More