Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
Albuquerque, NM
Filter Reviews by Keyword
By Type
Showing 761 reviews
My Jeep is an older model, 1998. I purchased it Used, from a local dealership where I have continued to have it serviced since purchase. Whenever I plan a trip, usually to CO and usually involving mount from a local dealership where I have continued to have it serviced since purchase. Whenever I plan a trip, usually to CO and usually involving mountain driving, I have the vehicle inspected by the dealer so that any problems can be taken care of before I travel. I have owned, and driven, a Jeep since 1990 and have dealt with other dealerships while living in other states. Due to my experiences with the previous local dealership I have lost confidence in them and have been looking for a new dealership. More than once a problem has surfaced in the first 60 miles of my trip, after being told the vehicle was fine, causing me to leave the vehicle for repair in another state and rent a car to continue on my trip. The last time this happened, I had specifically requested that the brakes be given close attention. I had to leave the Jeep in Trinidad CO, with the Toyota dealer, while I rented a car to finish my trip. That dealer corrected the problem with the brakes and a couple of others that should have been noticed on the inspection before I left. I was really frightened of what could have happened on I-70 west of Denver if I had continued my trip in my Jeep. Now, though I never want to drive that highway again, I feel I could take my Jeep to CO with no problems. My experience at Larry H Miller was that the people are professional and interested in good service so you will continue to return. Thank you all very much. More
Problem was not rectified. The cars FCw is malfunctioning causing vehicle downshift to 1st or second gear at speed resulting in a severe safety hazard. Vehicle has been to two different deale malfunctioning causing vehicle downshift to 1st or second gear at speed resulting in a severe safety hazard. Vehicle has been to two different dealers 5 times and problem is still not resolved. I have advised NHTSA in writing about this situation. More
Everyone was real nice and very polite. I did not feel pressured into buying the vehicle or financing through someone other than the bank I wanted. You have a very nice and clean facility. pressured into buying the vehicle or financing through someone other than the bank I wanted. You have a very nice and clean facility. More
The dealership was clean. The service person greeted me in a short amount of time. I was there for an oil change. The time it took to do the oil chage did seem a little too long for an "express lane". A in a short amount of time. I was there for an oil change. The time it took to do the oil chage did seem a little too long for an "express lane". All and the experiance was not bad. More
I went in on Oct 15th to have my vehicle serviced. Sean Allen was my Service Rep at the time. I belive Sean went above and beyond to accommodate my every service need. It's people like Sean that will keep Allen was my Service Rep at the time. I belive Sean went above and beyond to accommodate my every service need. It's people like Sean that will keep me coming back! Thank You More
I had a great experience with Trey and Tim Wharton as well as Will Real. They were able to meet me on all the requests I had from pricing on the new vehicle we purchased to being able to buy our vehicle well as Will Real. They were able to meet me on all the requests I had from pricing on the new vehicle we purchased to being able to buy our vehicle that we were selling. They all did everything they could to work out a deal that was good for everyone. The only thing I would change is the time it took to negotiate the price on the new vehicle. I was there for three hours at one point. More
Tom Abbin (Service Representative) was great. Very pleaseant and informative. Service was done in a very timely manner. Was going to leave and come back but the waiting room was very comfortable and r pleaseant and informative. Service was done in a very timely manner. Was going to leave and come back but the waiting room was very comfortable and relaxing and before I knew it my vehicle was ready. Tom explained additional services I needed which I will definitely have done at LHM in the future and will ask for Tom if available as my S.R. Had a coupon at another business for a oil change but by the time I had it done and the extra stop and wait I just could of had it done there for the same cost and saved myself the additional hassle. Even the same brand of oil which I prefer. Will know better next time. Thank You again for the excellent service. More
Great new car buying experience. My goals for a monthly payment were met and I never felt pressured at anytime. I wanted to compare different models and of course I picked the one day that included a huge payment were met and I never felt pressured at anytime. I wanted to compare different models and of course I picked the one day that included a huge rainstorm. Larry Miller has an area that the cars can be drive inside (not the showroom) and you can compare them side by side. I thought that was very well done. All in all a great experience and I would recommend Mike and Larry Miller to anyone looking for a new car. More
I came into your dealership wanting to look at the Dodge Journey. Tim was there bright and early on a Sunday morning to help my family and I with the questions we had. I was able to test drive the Journey Journey. Tim was there bright and early on a Sunday morning to help my family and I with the questions we had. I was able to test drive the Journey I ended up purchasing that day and was given an offer letter to take with me and look over. There was never a sense of urgency from Tim. He allowed me to take my time in making the decision and once I had decided to purchase the Journey, Tim came in on his day off to process the paperwork and get me set up right. I appreciate the work he put in for me and will highly recommend im to any family/friends I have who are looking for a vehicle. More
I would have given a better reveiw but I wasn't able to ask questions about what was done to my truck at the time because I wasn't given any paper describing what was done to my truck. I know that it was i ask questions about what was done to my truck at the time because I wasn't given any paper describing what was done to my truck. I know that it was in for 3 recalls and a tire pressure sensing issue. Hope it was all resolved. Next time it would be nice to be able to ask questions and discuss it with the mechanic that worked on it. More