Larry H. Miller Chrysler Jeep Dodge Ram Boise

Friendly and perfect service every time. Great! These folks have not the standards of The Miller family! We are consistently pleased by the attitudes of the service agents. Small example: Great! These folks have not the standards of The Miller family! We are consistently pleased by the attitudes of the service agents. Small example: when the requested car wash was completed the LARRY MILLER license frame was damaged. BRIAN immediately replaced with a new one without having to be asked!! That's the way it should be!!! Thanks, Brian!! More

2014 Grand Cherokee Service I am pretty happy with the service provided by Larry Miller's, specially by TOM. He was very professional and took care everything for me. I am pretty happy with the service provided by Larry Miller's, specially by TOM. He was very professional and took care everything for me. More

Great buying experience From beginning to end Jason and LHM provided great service. They were courteous and professional. Jason was helpful up front over email, and then th From beginning to end Jason and LHM provided great service. They were courteous and professional. Jason was helpful up front over email, and then throughout the short process of buying a new Jeep. I highly recommend the team at Larry H. Miller the next time you are in the market for a new vehicle. More

Poor customer experience Dropped off my car for warranty work. Front desk lost my keys. Very disorganized. Went to pick up my car and they lost my keys again. I would not say Dropped off my car for warranty work. Front desk lost my keys. Very disorganized. Went to pick up my car and they lost my keys again. I would not say this team goes above and beyond. More

I am positive you do not "do the right thing." That is the the most positive thing I can say. Their salesman sold us a 2015 Chrystler 200, his fellow salesman's own personal car! He promised it wa That is the the most positive thing I can say. Their salesman sold us a 2015 Chrystler 200, his fellow salesman's own personal car! He promised it was in perfect condition, but that they were selling it "as is" because they did not have time to make it certified. So we bought all the extra service protection from them. We trusted them. We trusted that the extended warranty we purchased from them was legitimate. I think it was at the second or third oil change that I asked about the issues with the car lurching and halting during acceleration. The oil change service people could not help us with that problem, but they did want to sell us a new set of 4 tires for a ridiculously high price. So we had the tires checked at a tire store, the salesman said the tires were fine. They charged over $200 the first time we had them service the transmission issues, about 6 weeks after I had requested it because the problem only got worse. Then it began having problems again just a few days after picking it up. Service center says, "it is normal for that type of car." And supposedly the $200 is a deductible for our "extended warranty insurance", but according to the insurance, they never reported anything to them about the car. Then about two months later, they charged us over $300 when we had electrical and transmission issues again! And of course it was dirtier than when we brought it in, and of course it was nearly out of gas! This was all in the FIRST YEAR after purchasing the vehicle!!! Idaho needs a better lemon law to protect unsuspecting, trusting people from their fleecings. I am so dusgusted with Larry H Miller dealership and service. My husband and I communicate with many people in the community. We have nothing positive to say to them about the service we have received. We wish we had never trusted Larry H. Miller. More

Poor communications on recall Fiat Chrysler sent a recall notice regarding my son's 2005 Jeep Liberty (something on the steering/lower bars etc) had to be somewhat important issue Fiat Chrysler sent a recall notice regarding my son's 2005 Jeep Liberty (something on the steering/lower bars etc) had to be somewhat important issue since the car is 13 years old.. Called LHM Jeep told them I received a recall gave them the recall number. Got first available appointment-a 7:30 appointment didn't get any insight from LHM on the recall. I arrived at my appointed time dropped off the car I asked how long it would take for the repair -the service advisor said that it be in the afternoon. I went inside the lobby and waited to catch a ride with the courtesy shuttlebus. 90 minutes later -shuttlebus driver comes into the lobby (back from his previous run) has 3 open spots for 6 people who are in the lobby waiting for a ride. He asks for volunteers to wait for the next shuttle bus. I volunteer.....10 minutes later get a call from LHM telling by car is ready- you think this would be good news.....it isn't. They inspected my son's Jeep indeed it is need of the replacement part but my appointment was only for inspection to determine that I needed the part - the part has been ordered (probably on back order) and we will have to do this all again. I understand the need for inspection prior to replacement I just wish LHM Jeep was a little more informative with the process. More

I had an airbag recall on my Dodge Magnum. The service was excellent! It was easy to set up an appointment. The service took as long as I was told it would be. Everyone was professional and pe The service was excellent! It was easy to set up an appointment. The service took as long as I was told it would be. Everyone was professional and personable. I appreciated the extra things that were done .....like a car wash and diagnostic advice on future concerns. I will definitely use them again. More

Made an appointment for a simple recall and oil change Was told the process would take no more than 5 hours after calling twice to get an update after 7 hours I was finally told the vehicle is ready which Was told the process would take no more than 5 hours after calling twice to get an update after 7 hours I was finally told the vehicle is ready which was a total of 9 hours for an oil change and a simple test on the vehicle. More

Excellent service visit Brought my 2017 Jeep Grand Cherokee in for its 20k check. Service appointment was on time and took less than an hour. While there they also repaired Brought my 2017 Jeep Grand Cherokee in for its 20k check. Service appointment was on time and took less than an hour. While there they also repaired a couple of recall items. Service guy was friendly and professional. Best of all no charge. More

Pleasent Larry H Miller Dodge is the only local Dodge dealer that I trust taking my vehicle too. They are always polite and helpful and I know my Dodge Charger Larry H Miller Dodge is the only local Dodge dealer that I trust taking my vehicle too. They are always polite and helpful and I know my Dodge Charger will be taken care of as if it was one of there own. More