Larry H. Miller Chrysler Jeep Dodge Ram Boise
Boise, ID
Filter Reviews by Keyword
By Type
Showing 776 reviews
Great service! I was upside down in my last vehicle with a high payment and bad gas mileage. Within a day, Tom was able to get me into an almost new vehicle with lo I was upside down in my last vehicle with a high payment and bad gas mileage. Within a day, Tom was able to get me into an almost new vehicle with low miles, while reducing my payment and getting me into a vehicle with almost double the gas mileage. This is my 4th vehicle from this dealership since 1999 and Tom has been the best salesperson I've worked with! More
I have used the Larry Miller Collision Center a number of times in the last 10 years and just recently to repair damages from hitting a curb in my S2000. Todd Freeman has almost always done the initial da times in the last 10 years and just recently to repair damages from hitting a curb in my S2000. Todd Freeman has almost always done the initial damage review with me and is great to keep me informed when I check on the vehicle's progress. He is knowledgeable about the extent of damage and what kind of repairs will be needed. He is very courteous and remembers my name when I walk in. (Maybe you do not want to be instantly recognized when you walk into a repair shop ;-0 , but it is nice to know I will be well taken care of). The car is clean inside and out when I pick it up and there are no unusual adjustments needed when I get in to drive off. The repairs have always been of excellent quality and paint finish flawless. And, I have even had them change a difficult to reach front lamp at a lower cost than the dealer shop. Another plus is that Enterprise Auto is just across the street so it is easy to pick up a replacement car if mine needs to be in the shop for a few days. More
Bought and had a tow hitch installed. Work was done quicker than I thought. Had hot coffee and a doughnut while waiting. Everyone was very friendly. I had made an appointment for the purchase and insta quicker than I thought. Had hot coffee and a doughnut while waiting. Everyone was very friendly. I had made an appointment for the purchase and installation and I got attended too as soon as I pulled into the service area. A good experience all in all. More
The sales experience from presentation of vehicle to the demonstration of the vehicle was excellent. Upon completion of demo I presented my reasons and need to meet a certain price and payment on this vehi demonstration of the vehicle was excellent. Upon completion of demo I presented my reasons and need to meet a certain price and payment on this vehicle. Ally was able to present them to the used car team and after only two offers and counter offers the deal was reached. The financial details and contractual handling were superb and our experience was one of true professionalism and yet a friendly home like atmosphere from start to finish. Ally, Carl and the entire staff of LHM Dodge/Chrysler/Jeep are just great. More
Mike G was our salesman and I don't know if he could have been more low pressure, almost to the point of we wondered if he was interested in making a sale. My wife and I were shopping for a 3/4 ton truc have been more low pressure, almost to the point of we wondered if he was interested in making a sale. My wife and I were shopping for a 3/4 ton truck and we literally had to walk all the way into the showroom and wander around looking lost before a salesman, Mike G. approached us. I mean, in a sense, that was good. We had the time to explore the lot, choose our truck, and ask for a test drive before we ever spoke to a salesperson. No pressure. Once we engaged him, however, he knew everything there was to know about Ram trucks. Answered our questions. Let us drive the truck as long as we wanted to. Great salesman. And a shout out to Matt K. who we took delivery of the truck from. Went through all the features of the truck with us before we left, and the truck we bought had ALL the bells and whistles, he explained them all to us so we wouldn't be lost. These two guys are the "truck guys" at LHM and if you want a truck, talk to them. More
LM is not a good service center, at least, just one of rip off you can meet easily if you are not familiar with cars like me. It took about 5 years to see the rip off and today I noticed and verified. rip off you can meet easily if you are not familiar with cars like me. It took about 5 years to see the rip off and today I noticed and verified. How do I noticed it today? My spouse called me yesterday morning and told Dodge Caravan has Check Engine lamp during driving and I told it would be OK since there was no symptom of fatal recently even if it was 12 years old. Over my total anxiety my spouse came back safely from 14 miles away last evening. I read out the error code it was 0456 today, then searched in web and noticed :: Evaporative Emissions System - Small leak detected :: Usually this P0456 code is caused by an incorrect or faulty gas cap So I cleared simply Check engine by my OBDII reader (last year I bought). No more Check engine now. Check engine indicator will be lit again soon if there is real problem. Five years ago, When I went there with Check Engine, LM just recommended to fix something and I agreed and paid about $300. Today I called LM and verified it was the same code. At that time I doubt that it can not be a big or serious problem. I claimed today LM that if I were you I would clear the check simply engine warning and tell customer to go and see if the check engine comes again. If again, please come to us to fix IT IS REAL ALARM, not false alarm. LM pretended deaf on my topic of course. I doubt LM might just clear the check engine light and exchange small part or nothing. If really anything is wrong, LM can fix it when real check engine is lit by the same reason. As you search, error 0456 is related to Gas cap but LM charged about $300 to fix. LM only was eager to see dollars in front of it instead of Credit. Won't you go back again the service center if you hear "check engine is cleared once at free, but if you see check engine again soon, come to us" ? Last 5 years I could not get rid of my memory ripped off by LM, but today I verified my doubt was correct. Evidently, there can be two types of maint shops with 0456 error : One is Rip-off like LM, threaten as if it is fatal and charges a lot with exchange just a gas cap or nothing. The other is, as I suggested, Free to clear Check engine and ask to come after Check engine again. If you were the mechanic, what will you select ? If you were me, which mechanic will you go to ? More
When we showed up we had an idea on what we wanted. They didn't have exactly what we wanted on their lot, but our salesman Mark Link went above and beyond and searched for the perfect Dodge Dart for us. I didn't have exactly what we wanted on their lot, but our salesman Mark Link went above and beyond and searched for the perfect Dodge Dart for us. I would HIGHLY recommend Mark Link as a salesman to anyone looking for a new car. His attitude was great and was friendly and not pushy. Thanks Mark. More
Your service department is fantastic. I have been coming in for many years and every time I come in, all your service writers make me feel so welcome. They all know me and make me feel like a valued custom in for many years and every time I come in, all your service writers make me feel so welcome. They all know me and make me feel like a valued customer. This service call didn't cost me a thing as it was a leaky hose from a prior service call. Everyone was so nice to me. Your service department motivates me to continue to be a sales customer as well. I also tell everyone how great you all are. Thanks! More
After over two months of research and looking we found just the truck for us at Larry Miller in Boise. We had been to numerous other dealerships in the area and none came close to offering the personal an just the truck for us at Larry Miller in Boise. We had been to numerous other dealerships in the area and none came close to offering the personal and genuine experience that Larry Miller did. Jeff Hunt is truly the best salesman we have ever worked with! He kept us in he loop throughout the entire process leaving no unanswered questions making the entire experience vertually stress free! He and the sales crew were able to get us into the new truck we wanted at a price we were very comfortable with. We will turn to Jeff and the team at Larry Miller first from now on with all of our future car and truck buying needs! We highly recommend the honest, down to earth and just plain nice people like Jeff at Larry Miller! We can't say enough great things about this place. Thank you Jeff and thank you Larry Miller! More
I just purchased my second car from LHM Chrysler Jeep Dodge Ram, Boise. With all the different dealerships to choose from, the team at LHM makes the decision to work with them incredibly easy. No one l Dodge Ram, Boise. With all the different dealerships to choose from, the team at LHM makes the decision to work with them incredibly easy. No one likes to feel like they are being "sold to", and the LHM team is more like a trusted adviser rather than a sales team. Gavin is very authentic and genuine and really understands the value of communication and listening to the customer. People don't buy cars because they want a car, they buy a car because they need to get from point A to point B. Gavin takes the extra step to find out where you are going, why you are going, and asks what's most important to you during your ride to and from your destination. After listening to my answers, I felt like the Chrysler 200 was hand picked and customized personally for me. I didn't have any hesitation and all my questions/concerns were addressed during the process so that when it came to making my final decision and signing the papers, it seemed like a mere formality since I was positive this was the best car for me and my needs. I also appreciated Mike Peko being involved through the process. He was very visible and accessible to the LHM team and it was very calm and non-chaotic, unlike other dealerships I have been to. I am thrilled to talk to my friends and family about my experience at LHM and the honest relationship that has been built over the years. Thanks for such an easy process and exciting purchase :-) Thanks! Amanda More