Larry H. Miller Chrysler Jeep Dodge Ram Surprise

Ask for this young Man He Intelligently listens to the concerns of the customer. Matches the customer's concerns to the correct vehicle without trying to upsell. When the "I He Intelligently listens to the concerns of the customer. Matches the customer's concerns to the correct vehicle without trying to upsell. When the "I have to speak to my sales manager" game starts, he advocates for the demands of his clientele. I found I could trust his judgement. Bravo KT! The service department is world-class. As in ALL vehicle purchases, new or used, (and I have bought both from this dealership), there are fixes necessary. As in all fixes, mistakes obviously can be made from time to time. What defines world-class "to me" is what happens when these mistakes are made. Except exceptional accountability. These guys will not fail you. More

Brandon was extremely friendly from the first moment we stepped into the dealership and completely invested in finding me the car of my dreams! He was diligent in his searches to ensure I would get exactly stepped into the dealership and completely invested in finding me the car of my dreams! He was diligent in his searches to ensure I would get exactly what I wanted and even called several other dealerships to search for exactly what I wanted. I was very fortunate to have had him for my first car buying experience and highly recommend him! Ask for him by name! More

Had my Durango towed in, the service agent was great and really made getting the repairs done a walk in the park. Highly recommend and will be using for future service or tech needs. really made getting the repairs done a walk in the park. Highly recommend and will be using for future service or tech needs. More

Stands by their word. I had a problem with the paint job and this deal ship take care of it with no problems. Everyone is very professional and courtesy. I had a problem with the paint job and this deal ship take care of it with no problems. Everyone is very professional and courtesy. More

In Jan 2019 bought a jeep 2018 used with few mileage bought warranty, in Oct 2019 we took it because the steering wheel controls were given alert and we were told that control needed to be changed. We t bought warranty, in Oct 2019 we took it because the steering wheel controls were given alert and we were told that control needed to be changed. We took car with apt. Then we're told that a part needed to be ordered and it be ready in Dec. we called and were told part won't be ready until March and even then they don't promise they'll have the part. Attitude is that they can't do anything about it and that the car is going to be 1year old in january. ,could not believethat to be the answer of the manager. Plus they did not put it back together the steering wheel has the hardness loose. Very poor service .another time when I took car for oil change and change a tire that had a screw. I was told they didn't have tire but that they did tire rotation and oil change. I went home my husband asked how it went so i told him what was said and done. He went to check car and came and told me dealer could not have done tire rotation because tire with nail in the same place. Then I wonder if oil was even done. Would I buy a car jeep with Chrysler I don't think so. I don't want to be treated like an idiot More

Had a yellow engine lite alert. Called and the service department found a way to fit me in to get the last analyzed. They were very busy, but they made sure I got an appointment. And Tom was great with ma department found a way to fit me in to get the last analyzed. They were very busy, but they made sure I got an appointment. And Tom was great with managing the needed repair and keeping appraised of progress. Great experience. More

I will highly recommend Mark Augustyniak for his great customer service and making my purchase easy, smooth, and headache free. Thank You Mark for taking the time to work everything over the phone, so m customer service and making my purchase easy, smooth, and headache free. Thank You Mark for taking the time to work everything over the phone, so many of us we have a really busy schedule and is hard to spend hours in a dealership. More

Regularly Scheduled Oil Change Although this was a routine maintenance visit, I am very particular about my car and I expect people to take care that my car not be damaged. My serv Although this was a routine maintenance visit, I am very particular about my car and I expect people to take care that my car not be damaged. My service advisor, Nick Habben, gives me confidence that I'm in good hands. Nick understands my concerns and see's to it that my car is safe and work is done correctly while in his care. Nick's concern costs nothing! He's just a conscientious guy who does an excellent job. I appreciate his attention to detail! More

Levi was very professional and friendly. He ensured that my oil change was completed in a timely fashion. And thanks for washing my vehicle. Thanks my oil change was completed in a timely fashion. And thanks for washing my vehicle. Thanks More

Fantastic experience - bought 3 Jeep’s in a 3 week period My experience was top notch from the time I stepped into the dealership. Brittany Powers listened to my wife and I on what we wanted and she made it h My experience was top notch from the time I stepped into the dealership. Brittany Powers listened to my wife and I on what we wanted and she made it happen. We received such a fantastic deal on our Jeep Rubicon that we brought our daughter back in to see Brittany and bought another Jeep. Again, Brittany was a pleasure to work with and made the car buying experience a smooth transaction while saving me money. My daughter was so impressed with her new Jeep and the overall experience that her friend also went in and bought a slightly used Jeep from Brittany as well. Again, the experience and price received was phenomenal. Now, my daughters boyfriend is driving in from Las Vegas to sit down with Brittany to see what magic can be worked so he can also drive away with a brand new Jeep. If you are in the market and wanting a new Jeep or Chrysler product go see Brittany at Larry H Miller in Surprise AZ. More